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CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Connecting Business Through Travel

Connecting Ideas Through Travel

Connecting People Through Travel

Welcome to ctm. we do business travel, differently., corporate travel management (ctm) is a leader in business travel management services in north america and beyond. we drive savings, efficiency, safety, and sustainability to businesses and corporate travelers, wherever your business takes you..

When you partner with Corporate Travel Management, you’ll enjoy the experience of business travel done differently – a uniquely designed travel program, built for your business’s specific travel needs and objectives, and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team.

So if you’re looking for a tailored travel management solution, delivering customer service excellence, innovative travel technology and a demonstrable return on investment, you’re in the right place.

Experience the CTM difference

Elevate Your Travel Program With Corporate Travel Management

Is your business travel program delivering savings, efficiency, and safety to your business and traveling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behaviors? Do you have access to the travel solutions you need to control your budget, reduce risk, improve sustainability and maximize employee well-being?

If not, it’s time to elevate your corporate travel program with CTM.

We don’t believe in a one-size fits all approach to travel management. We work in partnership with your team to design a tailored corporate travel program, utilizing proven strategies and leveraging big data, to deliver strategic outcomes which align with your business’s unique objectives and priorities. Find out how CTM’s travel solutions can transform your business travel program and budget today.

Get More From Your Business Travel Program

Bigger Savings

For every dollar spent on our travel management services, we’ll return more to you in savings.

Greater Efficiency

Our expertise, 24/7 support and intuitive technology significantly improves your team's efficiency.

Award-Winning Service

Access award-winning service and solutions designed for your needs, via your prefered channel.

Heightened Safety

Drive safety and well-being to your traveling workforce to reduce risk and increase productivity.

Improved Sustainability

Travel doesn't have to cost the earth. Our tools and solutions support more sustainable travel.

Better Insights

Unleash the power of reliable, actionable data to drive program performance and accountability.

Take your travel program from average to exceptional

Take Your Travel Budget Further

For every dollar spent on our travel management services, we’ll return more to you in savings. That’s the CTM difference.

How we do it

• You’ll benefit from CTM’s extensive global buying power and supplier negotiations to experience exceptional deals on flights, accommodation and car rental
• Your CTM travel platform provides one-stop-shop access to the best corporate negotiated deals, last-minute inventory and dynamic supplier content (NDC-ready), all comparable side-by-side for maximum speed, choice and value
• CTM’s forecasting technology visualizes the cheapest time to travel in a single search, ensuring you travel at the most affordable time
• Your strategic Account Manager will design a bespoke travel policy based on your unique travel behaviors and business objectives, and conducts regular business travel program analysis and benchmarking to identify ongoing savings opportunities
• Consolidate your corporate travel, meetings and events spend with CTM for stronger supplier negotiation power and access to great corporate and event travel deals.

Increase Efficiency

Get where you’re going fast.

Leverage CTM’s travel expertise, 24/7 support and intuitive travel technology to significantly improve your employees’ productivity.

• We put intuitive  travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable
• Choose your preferred self-service online booking tool and a mobile app to book all your flights, hotels and car rental in a single transaction
• Enjoy round-the-clock travel service from CTM’s travel advisors , via a channel of your choice, for friendly, knowledgeable, and relevant travel support wherever and whenever you need it
• Enjoy access to live consolidated travel reporting across every aspect of your travel program, driving increased visibility, control, and efficiency.

Maximize Safety

Boost Travel Confidence & Productivity

Enhance your employee’s safety while traveling for business with our suite of intuitive and integrated travel risk management tools.

• Traveler tracking technology enables you to track and communicate with travelers in the event of an emergency, including one-click ‘proof of life’
• Pre-trip approval workflows enable risk identification and management prior to booking
• CTM risk alerts send email and SMS notifications to affected travelers based on itinerary location and risk levels
• CTM Mobile travel app enables travelers to book and manage their travel needs on-the-go for greater independence.

Get Connected with Corporate Travel Management.

Contact our team today to discuss your travel program needs., transformative business travel technology.

Global Scale, Local Expertise, Agile Tech

The scale to achieve maximum savings, the spread to provide consistent local market expertise, and the agility to solve tomorrow’s travel challenges today.

Built For Simplicity, Consistency, Flexibility

We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

Your Feedback Drives Our Roadmap

We put you front and center of our product and service roadmap, ensuring you benefit first from the fastest, most relevant and impactful travel solutions.

Take a tour of our tech stack

Testimonial

The service experience provided and standards we expect from CTM have always been critical to our business success... We now have no ‘downtime’ when a consultant is out of the office, as the entire team knows our policy and our travelers’ needs. This always gives us excellent service continuity, which makes my role just that little bit easier.

- Engineering client -

CTM held our hand through the [implementation] process – training on the booking tool was clear and concise, and the entire exercise could not have run more smoothly.

- Food manufacturing client -

Challenger continues to seek the best return on its investments in technology. Partnering with CTM to implement Fare Forecaster was a commonsense decision that met our needs in achieving this goal.

- Challenger -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM Meetings & Events. Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

You might be interested in...

Solutions for Every Business Size

Whether you’re a global enterprise, national corporate, or fast-growing start-up, we design travel management solutions that deliver on your goals.

Integrated Technology Ecosystem

Our travel technology is built to be as flexible as your needs are diverse, putting transformative tools at your fingertips 24/7 for maximum productivity and peace of mind.

Our Customer Success Stories

Don't just take our word for it. Explore our customer case studies and success stories to see how CTM has delivered results for businesses like yours.

Member Profile

North america travel service.

North America Travel Service  is a leading specialists in creating luxury, tailor-made holidays across the whole of the USA. With over 50 years’ experience and a dedication to quality, your holiday experience is in very safe hands. Their sales team have extensively visited the locations they offer, and this knowledge enables them to not only ensure that your holiday itinerary matches your needs, but also provide personal recommendations and suggestions to enhance your experience.

With the widest portfolio of US hotels in the UK, spanning all 50 US states, their choice is unmatched. Ranging from mid-range through to the utmost in luxury, from large resorts to boutique hotels, from wilderness lodges and ranches to quaint inns, there is the ideal match for every taste and budget.  

Everyone’s idea of the perfect holiday is different, and we all know there is a vast array of possibilities when it comes to exploring the USA. North America Travel Service create personalised itineraries; journeys which can be taken by car, motorhome, motorbike or rail. If you’d prefer to be escorted, you’ll find a great choice of motorcoach tours, and if you’re drawn to the water you’ll adore their diverse range of options, which include luxury ocean liners, small adventure cruises and paddle wheel steamboats.

0333 323 9099

www.northamericatravelservice.co.uk

[email protected]

Reservation Telephone

Reservation Email

[email protected]

Be Inspired by North America Travel Service...

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Travel To North

Welcome to Travel To North, your ultimate guide to exploring the breathtaking destinations of the northern hemisphere. Whether you’re an adventure seeker, a nature lover, or a cultural enthusiast, our blog is here to inspire and ignite your wanderlust. With a plethora of meticulously crafted travel guides, we unveil the hidden gems and must-visit locations across the northern regions of our planet. From the enchanting landscapes of Scandinavia to the vibrant cities of Arctic, our expertly curated content will ensure you embark on unforgettable journeys. Join us as we dive into the wonders of the North and discover the extraordinary beauty that awaits. Start your exploration now and let Travel To North be your trusted companion in planning your next unforgettable adventure.

Spitsbergen

Discover the Ultimate Adventure: Overnight Stays in Antarctica!

Unlocking the Mysteries: Can You Always Witness Northern Lights in Spitsbergen?

Exploring Norway: All You Need to Know About Schengen Visa Requirements

Discover the Best Age for a Lapland Adventure: Answers for Parents of 7-Year-Olds

Unlocking the Secret: How Many Days Do You Need for Iceland?

Arctic vs. Antarctic: The Ultimate Guide to Choosing Your Polar Adventure

Unveiling the Darkness: Exploring How Long Days in Spitsbergen are Shrouded in the Dark

Discover Norway: Essential Guide to Understanding Visa Requirements

I am a seasoned travel guide with a passion for exploring the wonders of the North. With extensive knowledge and expertise in the northern regions, I specialize in crafting unforgettable journeys for adventurous souls seeking unique experiences. From the frozen landscapes of the Arctic to the breathtaking fjords of Scandinavia, I am dedicated to providing personalized itineraries that showcase the natural beauty, rich cultures, and hidden gems of the North. With me as your guide, you can expect insightful storytelling, local insights, and a seamless travel experience that will leave you with lifelong memories. Let’s embark on an extraordinary expedition together and unlock the secrets of the North!

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Your Ultimate Guide to Travelling from London to Greenland

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Exploring the Peaceful Arctic: Myths and Realities

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Discover Budget-Friendly Gems: Cheapest Places to Visit in the Arctic Circle

Unlocking the Mystery: Is English Widely Spoken in Iceland?

Discover the Fastest Way to Reach Greenland: Flight Duration from Keflavik

Exploring Norway’s Tasty Brews: Discovering the 2 Must-Try Beers!

Exploring Greenland: Debunking the Myth of Bugs Infestation

Cracking the Iceland Food Scene: Are Meals Expensive in Iceland?

Discover the Magic of Santa Claus Village: A Review of Whether It’s Worth Staying!

Discover the True Cost of Owning a Reindeer in Lapland

Subscribe to travel to north newsletter for unforgettable northern adventures.

Texto: Embark on a journey to the captivating North with our Travel to North newsletter! Discover a world of breathtaking landscapes, vibrant cultures, and remarkable experiences across the northern regions. Stay informed with our expert travel tips, destination highlights, and insider recommendations that will help you plan your next adventure. As a subscriber, you’ll receive exclusive offers and deals on trips to destinations such as the Arctic, Scandinavia, Alaska, and more. Don’t miss out on the opportunity to explore the wonders of the North. Subscribe now and let us guide you on unforgettable journeys through this enchanting part of the planet!

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Win a Trip of a Lifetime to Vietnam, Thailand, Cambodia, & Laos

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The collette difference.

Expertly Designed

We get it. You’re not the homebody type. We aren’t either. Your passion, needs, and desires have shaped our business. Destination experts hand-craft transformative experiences designed specifically with you – our fellow traveler – at heart. We wouldn't trust your experience with anyone else.

Guided Touring Reimagined

We know you want to explore and also dive in. We’re curious travelers, just like you, so rest assured, you’ll experience must-sees and connect with the people and culture that define the destination. You’ll eat in locals’ homes, take cooking classes, travel by trains and tuk tuks, explore cities with food tours, and stay in igloos, castles, and chateaus.

Value Beyond Price

Your time is one of your most precious commodities, so you should spend more of it in the destination, not driving between places. We design tours that spend the fewest hours on the coach. One-night stays are a rarity. This is your trip, and you shouldn’t feel rushed. With choice, flexibility, and free time, take it all in – this is your tour.

Confidently Collette

Travel with trust. Because this is your trip - something you've planned for and dreamed about. You should feel confident in your journey every step of the way.

Industry-Leading Travel Protection

Cancel for any reason (bad hair day applies) up to 24 hours before your tour leaves and get a full money-back refund. Collette issued a record-breaking $185 million cash back to travelers during the COVID-19 pandemic.

Experience & Expertise

We've been doing this for a long time. Since 1918, in fact. Collette is the most experienced and longest-running tour operator in North America. You choose...

Traveling Well

Our team is on the pulse of world events and protocols, so you are kept fully aware and feel well-prepared for your trip.

Service Rating

Independent

Why Guided Travel

You're a traveler with places to go. We'll take care of the details. You embrace the journey.

Social Connections

Meet a group of people who share your love of travel. Learn from locals. Forge friendships in the coolest places.

Independence

There's plenty of time built into our itineraries, plus optional tours, Choice on Tour excursions, and more. It's your trip, your way.

Expertly Planned

You know what you want to see and do - let a team of experts handle all the details from the must-sees to centrally-located accommodations and local lessons.

The Best Pacing

Don’t rush – this is your time to see the world. Get more time in the destination, and enjoy an ideal balance of included excursions and free time.

Our Best Moments

When you go, capture all those incredible moments, and use the hashtag #GoCollette so that we can share your joy!

Featured Tours

Collette travelers choose from 160 tours across all 7 continents, as well as 5 travel styles including small group touring and destination spotlights. Check out some trending tours for inspiration on your next adventure.

Explorations

Alaska's Northern Lights

African Safari: Kenya and Tanzania

Tuscan & Umbrian Countryside featuring Italy's Charming Hill Towns

Winter in Croatia featuring Plitvice Lakes and the Adriatic Coast

Costa Rica: A World of Nature featuring Tortuguero National Park, Arenal Volcano & Manuel Antonio National Park

Icelandic Adventure

Mediterranean Coastal Journey Spain, France & Italy

Exploring South Africa, Victoria Falls & Botswana

$4,049 pp* $4,399 pp.

The Best of Ireland featuring the Wild Atlantic Way

$2,199 pp* $2,499 pp, spotlight on northern italy featuring venice, verona & the dolomites, $3,549 pp* $3,699 pp.

Historical Greenbrier featuring Washington D.C. & Williamsburg

Spain's Costa del Sol & Madrid

Find a travel agency.

Once you've found the perfect Collette tour, your local travel agent can assist you in making reservations. To find a preferred travel agent in your area, please enter your 5-digit zip code, then click Search.

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Please tell us everything, we want it all.

We really value your feedback, please be open an honest. Tell us where we can improve, how we can get better. This feedback is anonymous, but if you would like us to get in touch with you regarding an issue provide your email address as part of your feedback and we will get right back to you.

Talk to an Expert

Please fill out the form below, and a Collette Expert will contact you shortly.

• Yes, I'm a Travel Professional
• Yes, I am working with a Travel Professional
• I am traveling with 8 or more travelers

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• Eligible Patrons
• Partner with Us
• Army Community Service (ACS)
• Child & Youth Services (CYS)
• Civilian Employment Assignment Tool (CEAT)
• Auto Skills Center
• Health & Fitness
• Throckmorton Library
• Paws on Post Pet Kennel
• Cleland Ice & Inline Skating Rinks
• Community Events
• Dining & Catering
• Leisure Travel Services
• Outdoor Recreation
• Sports, Fitness & Aquatics

AN OFFICIAL ARMY FAMILY AND MWR SITE

Adult Trivia Night at the Library

Fort Liberty's CG Payday Golf Scramble

Coed Softball

Leisure Travel Services (LTS) is the one-stop shop for all of your leisure travel needs. We provide a range of travel services to active duty and retired military personnel, DoD civilians and their family members, and other members of the military community.  If you are looking for a weekend getaway, discounted tickets, discounted hotels, or a trip to far off lands—look no further. Our personalized services will provide you with tickets, tours and information on various attractions and points of interests in the surrounding area and major travel destinations.

Prices are subject to change without notice!

Visit our office for the most accurate information.

All sales are final with no refunds or exchanges .

• 4 Day Park Hopper: $369
• 4 Day Park Hopper Plus: $399
• 5 Day Hopper: $389
• 5 Day Hopper Plus: $419
• 6 Day Hopper: $409
• 6 Day Hopper Plus: $439

Ticket is valid for use 1/1/2024 - 12/16/2024.

Black out dates apply:  3/24/2024 - 4/6/2024 and 11/24/2024 - 11/30/2024

Limit 6 tickets per family.

Ticket Order Form

Can't make it into LTS to get your Disney Military Salute or Universal Orlando Military Freedom Pass tickets? Get your tickets sent directly to you! Start by downloading the form below (instructions included in the form).

Download the Ticket Order Ticket Form  (.pdf)

2-Park Freedom Pass:

• $210 for Adults
• $205 for children (3 to 9)

3-Park Freedom Pass:

• $245 for Adults
• $240 for children (3 to 9)

Ticket is valid for use 11/16/2023 through and including 12/20/2024.

Download the Ticket Order Form  (.pdf)

Visit  Waves of Honor - Honoring our Bravest  for information on military offers and discounts.

All sales are final with no refunds or exchanges.

Coast to Coast Attraction Price List  (.pdf)

You don’t have to travel far to purchase discount tickets for local entertainment. LTS carries tickets for the following entertainment venues.

• Crown Complex
• Fayetteville Marksmen

Leisure Travel Services can help you book a vacation to almost any destination in the world! We will build a vacation plan for your family and point you in the right direction to find the most affordable way to travel. We can make hotel and rental car reservations for you, help you find air transportation and even book an amazing cruise getaway for you.

Cruise Reservation Form (.pdf)

What is the MWR Card, who is eligible for it, and how much does it cost?

The MWR Card is a program that affords eligible patrons the opportunity to participate in the various Family and MWR programs on this installation, on an annual basis.

Eligible patrons include the following:

• Family Members of DoD employees
• Contract Workers on this installation
• Postal Workers on this installation
• AAFES Employees
• Dependent Parents that have lost their military privileges, due to a divorce, but still have custody of the child.

MWR Cards are $25 for the primary card holder and $10 for each family member, and are valid for 1 year. They can be purchased at LTS.

Who is eligible to purchase the Disney special tickets?

Disney’s policy is that only Active Duty, Retired, Reserves and 100% disabled may purchase tickets.

As a DoD employee, can I purchase discounted tickets at LTS?

Yes, but not military specials.

How old do you have to be to purchase tickets?

You must be at least 18 yrs old and have a Military or DoD ID card to purchase tickets.

Can I purchase tickets for friends?

Yes, as long as there will be at least 1 ID card holder in the group.

Why can’t I get quotes for airline, cruise or any travel over the phone?

LTS cannot give quotes over the phone because we must verify current ID card status. Also, due to constant fluctuations in travel pricing, we cannot guarantee that the price quoted will be correct when you come in to the office.

Why can’t I book travel over the phone?

LTS cannot book travel over the phone because we must verify current ID card status.

• Rock Merritt Ave. (inside the AAFES Mini Mall) BLDG 4-2171 Fort Liberty, North Carolina 28310 United States
• +1 (910)396-8747
• Hours: Monday 10:00am-5:00pm Tuesday 10:00am-5:00pm Wednesday 10:00am-5:00pm Thursday 10:00am-5:00pm Friday 10:00am-5:00pm Saturday Closed Sunday Closed Federal Holidays Closed
• Leisure Travel Services Annex
• This location is closed. Please visit our main Leisure Travel Services location inside the Mini Mall off Rock Merritt Ave. A Leisure Travel Services satellite location, inside the Soldier Support Center is coming soon!
• Butner Rd. BLDG 8-6454 Fort Liberty, North Carolina 28307 United States
• +1 (910)396-3625
• Hours: Monday Closed Tuesday Closed Wednesday Closed Thursday Closed Friday Closed Saturday Closed Sunday Closed

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• Trip Planning
• Budget Travel

Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

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We create the world’s best experiences

We are leaders in what’s next

Delaware North is one of the largest privately-owned-and-operated hospitality and entertainment companies in the world.

Our team members are dedicated to creating special experiences worldwide at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, regional gaming operations, and airports and travel hubs.

WHERE WE ARE

We set the stage for some of life’s great moments

As the owner-operator of TD Garden in Boston, we have a deep understanding of what it takes to design, build and manage a multitenant sporting and entertainment venue with year-round activity. We bring this level of expertise to our foodservice and retail operations at nearly 50 venues worldwide.

Lodging & Resorts

Tenaya at Yosemite

Our global lodging collection includes this AAA Four Diamond-rated resort, which features lodge and cottage rooms, 50 Explorer Cabins, recreational activities, a luxury spa, ample conference space, indoor and outdoor pools and a variety of dining options.

Attractions

Kennedy Space Center Visitor Complex

Delaware North operates all aspects of Kennedy Space Center Visitor Complex for NASA, including foodservice, retail and out-of-this-world attractions such as Space Shuttle Atlantis®, Gateway: The Deep Space Launch Complex, and Heroes & Legends Featuring the U.S. Astronaut Hall of Fame® Presented by Boeing®.

Outdoor Recreation

Yellowstone Vacations

Tours and activities are year-round at the majestic natural destination that is Yellowstone National Park, including bus tours in the summer and snowcoach tours and guided snowmobile tours in winter. Yellowstone Vacations’ professional certified guides take visitors to Yellowstone’s most famous attractions while sharing their impressive knowledge and entertaining stories about the park.

Hartsfield-Jackson Atlanta International Airport

Among the nearly 30 airports we service worldwide, Delaware North operates a variety of local and national foodservice concepts at Hartsfield-Jackson Atlanta International Airport – consistently one of the world’s busiest travel hubs.

Southland Casino Hotel

Included in our gaming portfolio is a Las Vegas-style destination in West Memphis, Ark., that features 2,300 gaming machines, 50 live table games, sports betting, eight dining venues and a 300-room hotel. We serve as the owner-operator or manager for our clients at locations throughout the United States, along with one location in Australia.

Destination Restaurants

Space 220 Restaurant

We create and manage a unique array of restaurants in experiential destinations such as Disney Springs, Walt Disney World and Downtown Disney. Pictured here is Space 220 Restaurant in Epcot® at Walt Disney World® Resort – serving upscale, contemporary fare that invites guests to feel as though they have traveled into the cosmos.

Our Difference

We aim high

Delaware North has the innovation, unparalleled experience and collaborative spirit that make a real difference to our clients’ bottom line.

As a family-owned-and-operated company for more than a century, we take pride in the strength of our partnerships and reputation for leading the industry in reimagining the guest experience – and determining how culinary, service, technology and design can come together to evolve the customer journey.

We are creating the future of hospitality

Help us delight the world. Roll up your sleeves and come see why Delaware North may be your best career move yet.

News & Press

Buffalo Bills and Delaware North unveil new food and beverage offerings at Highmark Stadium for the upcoming season

Delaware North Sportservice hits a home run with the 2024 Little League Baseball World Series

Patina 250 brings smoker-to-table BBQ at latest Guest Chef series

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Meet The Team

As a privately owned and run business, established in Barnsley back in 1971, our team members are our strength. Passionate, knowledgeable and experienced, they are one of the main reasons that we have many, many repeat clients… some for over 40 years!

North America Travel Service is lucky to have longevity of service. Our team love to travel, whether on their own holidays or on familiarisation trips, and love to share their experiences.

Time and again, we are referred to as ‘The NATS Family’ – and that is in essence what we are, with many working together for over twenty years. We have the mad uncle, fussy grandma, naughty cousin and all the quirks of a disfunctional family! Meet the team and see for yourself.

Ruby Briggs

• Position within NATS: Managing Director.
• When did you join NATS: 1976
• Favourite USA destination and why: Grand Canyon.  So many hiking routes to explore and the scenery is mesmerising.
• Favourite Canadian destination and why: Vancouver. A vibrant city with so many contrasts, from the Pacific ocean to the mountains.
• What was the best activity you did on holiday in the USA or Canada: Whitewater rafting on the Colorado River through the Grand Canyon.
• Where would you like to visit that you haven’t had a chance to yet:   Oregon.
• What do you like to do outside of work (hobbies & interests): Play golf, experiencing new restaurants and gins!
• What’s one thing most people don’t know about you: That would be telling!!! 😊
• Who would play you in a movie about your life: Judi Dench.
• What is your pet hate: Inefficiency!
• If you could only eat one meal for the rest of your life, what would it be: I just love food so anything at all, enjoyed with good friends.

Yvonne Spencer

• Position within NATS: Leisure Sales Director.
• When did you join NATS: 1989
• Favourite USA destination and why: New York City is my second home. I lived just outside New York for a year and spent weekends in the city. It really never sleeps and has lots to offer for people of all ages. 
• Favourite Canadian destination and why: Lake Louise – the lake and scenery is breathtaking.
• What was the best activity you did on holiday in the USA or Canada: Bear watching in Alaska.
• Where would you like to visit that you haven’t had a chance to yet: New Orleans.
• What do you like to do outside of work (hobbies & interests): Live music, football and travelling.
• What’s one thing most people don’t know about you: I sat next to Alison Moyet on a flight to Los Angeles.
• Who would play you in a movie about your life: I would want an Academy Award so it would have to be Helen Mirren.
• What is your pet hate: Poor customer service and drivers that don’t indicate.
• If you could only eat one meal for the rest of your life, what would it be: Sunday roast.

Brendan Macdonagh

• Position within NATS: Team Leader (Agency Sales).
• When did you join NATS: 2006
• Favourite USA destination and why: Southern Utah Parks. Great scenery, great hikes and great weather.
• Favourite Canadian destination and why: Yukon. Great scenery, great wildlife and great history.
• What was the best activity you did on holiday in the USA or Canada: Snowmobiling in winter at Chena Hot Springs, Alaska.
• Where would you like to visit that you haven’t had chance to yet: New Mexico.
• What do you like to do outside of work (hobbies & interests): Hiking, travelling to new places and following most sports.
• What’s one thing most people don’t know about you: I quite like ironing.
• Who would play you in a movie about your life: Colin Farrell.
• What is your pet hate: People who faff about/are indecisive. And littering. Actually quite a lot of things!
• If you could only eat one meal for the rest of your life, what would it be: Chinese crispy duck pancakes.

Lindsay Smith

• Position within NATS: Senior Travel Consultant (Agency Sales).
• When did you join NATS: 2000
• Favourite USA destination and why: Las Vegas because I got married there!
• Favourite Canadian destination: Vancouver.
• What was the best activity you did on holiday in the USA or Canada: Snorkel with Manta Rays in Hawaii.
• Where would you like to visit that you haven’t had a chance to yet: Oregon.
• What do you like to do outside of work (hobbies & interests): Movies and socialising!
• What’s one thing most people don’t know about you: I have a tattoo.
• Who would play you in a movie about your life:  Amy Schumer.
• What is your pet hate: Middle lane drivers on the motorway & littering.
• If you could only eat one meal for the rest of your life, what would it be: My mum’s meat & potato pie!

• Position within NATS: Senior Travel Consultant.
• When did you join NATS: 2002
• Favourite USA destination and why: Nashville – The coolest city in the USA.
• Favourite Canadian destination and why: Vancouver, a world-class city with the ocean attached.
• What was the best activity you did on holiday in the USA or Canada: Ranching in Tucson @ the White Stallion Ranch and hot air ballooning over Phoenix.
• Where would you like to visit that you haven’t had a chance to yet: Colorado.
• What do you like to do outside of work (hobbies & interests): I love skiing when I get the opportunity, socialising with friends, and spending time with my family. 
• What’s one thing most people don’t know about you: I was a high school gymnastic champion.
• Who would play you in a movie about your life: Sally Phillips.
• What is your pet hate: People chomping loudly and rustling crisp packets.
• If you could only eat one meal for the rest of your life, what would it be: King scallops from Cicchetti Restaurant in London.

Janine Bailey-Hague

• When did you join NATS: 2003
• Favourite USA destination and why: New York, my husband proposed to me in Times Square and we got married in Central Park so I would be in trouble if I said anywhere else! Although there are lots of other favourite places too … Charleston, Savannah and Carmel by the Sea to name a few.
• Favourite Canadian destination and why: Vancouver Island. I visited here when I was a child I still remember the fantastic camping trip with my Mum and Auntie.
• What was the best activity you did on holiday in the USA or Canada: Best experience has to be a tandem Sea Kayaking excursion with my son Noah in Santa Barbara, paddling alongside dolphins and sealions was truly amazing even if Noah’s paddling skills meant that I nearly drowned. Every time he paddled I got a face full of water!
• Where would you like to visit that you haven’t had a chance to yet: Niagara Falls –to do the famous Maid of the Mist and then onto Algonquin National Park to stay in a wilderness lodge retreat.
• What do you like to do outside of work (hobbies & interests): Go on holiday or anything that gets me out of housework.
• What’s one thing most people don’t know about you: I’m scared of heights and edges.
• Who would play you in a movie about your life: Sandra Bullock – only because I love all of the movies she is in not because I think I look like her.
• What is your pet hate: When people walk slowly as I’m always in a rush and running late.
• If you could only eat one meal for the rest of your life, what would it be: Salmon – great for breakfast, lunch and dinner, I think I actually eat it most days already.

Dawn Ramsey

• When did you join NATS: 2008
• Favourite USA destination and why: Nashville as I love live music and also music history.
• Favourite Canadian destination and why: Victoria, BC as it has a lovely laid back small city atmosphere.
• What was the best activity you did on holiday in the USA or Canada: Ziplining through the Californian Redwoods.
• Where would you like to visit that you haven’t had a chance to yet: Utah.
• What do you like to do outside of work (hobbies & interests): Watching live music, photography, travelling, supporting Sheffield Wednesday.
• What’s one thing most people don’t know about you: My favourite band is The Dunwells from Leeds and I am in two of their music videos!
• Who would play you in a movie about your life: Jane McDonald – I can’t sing but I am proud of being a Yorkshire lass and have spent many years cruising the world!
• What is your pet hate: Making a telephone call and getting the engaged signal.
• If you could only eat one meal for the rest of your life, what would it be: Roast lamb dinner with Yorkshire puddings.

• When did you join NATS: 1997
• Favourite USA destination and why: Palm Springs due to the summer dry desert heat and indeed great year-round weather & fantastic scenery
• Favourite Canadian destination and why: Toronto in the Winter, enjoying shopping using the underground walkways.
• What was the best activity you did on holiday in the USA or Canada: Rattle snake & scorpion spotting in Borrego Springs, California at dusk .
• Where would you like to visit that you haven’t had a chance to yet: The Yukon
• What do you like to do outside of work (hobbies & interests): Playing tennis and following my home town team, Rotherham United.
• What’s one thing most people don’t know about you: I was a former Soccer Referee in South Yorkshire, Manchester & Cheshire from 1976 until 1993
• Who would play you in a movie about your life: Tom Hardy
• What is your pet hate: Scripted Reality TV
• If you could only eat one meal for the rest of your life, what would it be:  Chicken Dopiaza

Steve Blackburn

• Position within NATS:   Manager (Retail Division).
• When did you join NATS: 1987
• Favourite USA destination and why: Oregon – Small town , old time America.  Stunning coastal scenery along the Pacific Ocean. The snow capped peaks of the Cascade Mountains are a back drop to the high desert region of Central Oregon – where the mountain western style town of Sisters is a good base to explore.
• Favourite Canadian destination and why: Sonora Resort, a luxury wilderness and eco adventure destination located in the heart of the Discovery Island archipelago on the rugged West coast of British Columbia. Accessible by helicopter, seaplane or private water taxi. The Relais & Chateaux managed boutique hotel offers gourmet dining in a stunning location.
• What was the best activity you did on holiday in the USA or Canada: The first sight of the Grand Canyon from a helicopter, which skimmed the tree tops over the desert, before yielding the chasm below and beyond.
• Where would you like to visit that you haven’t had chance to yet:  Quebec City.
• What do you like to do outside of work (hobbies & interests): Season ticket holder at Leeds Rhinos Rugby League.  Cycling.
• What’s one thing most people don’t know about you:  je parle un peu francais.  J’apprends a parler francais.
• Who would play you in a movie about your life: Bruce Willis (a gradual loss of hair as the years roll on).
• What is your pet hate: Wigan Warriors defeating Leeds Rhinos.
• If you could only eat one meal for the rest of your life, what would it be:  Curry.

Daniel Corbridge

• Position within NATS: Senior Travel Consultant (Retail Division).
• When did you join NATS: 2012
• Favourite USA destination and why: California, because it has something for everyone. Great cities and  amazing outdoor spaces.
• Favourite Canadian destination and why: Muskoka Lakes, beautiful scenery with fantastic outdoor activities.
• What was the best activity you did on holiday in the USA or Canada: Whale Watching in Monterey Bay and helicopter ride over Niagara Falls.
• Where would you like to visit that you haven’t had a chance to yet: Canadian Rockies.
• What do you like to do outside of work (hobbies & interests): Open water swimming.
• What’s one thing most people don’t know about you: I’ve never been on a motorbike.
• Who would play you in a movie about your life: Tom Hanks.
• What is your pet hate: Politics.
• If you could only eat one meal for the rest of your life, what would it be: Pizza.

Joanna Hewlett

• Favourite USA destination and why: Canyonlands in Utah which is home to five National Parks. The scenery and diversity of the NP’s are awe-inspiring
• Favourite Canadian destination and why: Travelling through the Rockies onboard the Rocky Mountaineer.  
• What was the best activity you did on holiday in the USA or Canada: Heli-Hiking in the Cariboos.
• Where would you like to visit that you haven’t had a chance to yet: The Carolinas.
• What do you like to do outside of work (hobbies & interests): I love finding new and interesting walking routes.
• What’s one thing most people don’t know about you: I have jumped out of an aeroplane and loved it.
• Who would play you in a movie about your life: Reece Witherspoon.
• What is your pet hate: Untidy people.
• If you could only eat one meal for the rest of your life, what would it be: Pasta…so much choice!

Nicky Buckley

• Position within NATS: Senior Travel Consultant (Retail Divison).
• When did you join NATS: 1992
• Favourite USA destination and why: Arizona for stunning desert scenery and luxury resorts.
• Favourite Canadian destination and why:  Vancouver for its many attractions and relaxed vibe.
• What was the best activity you did on holiday in the USA or Canada:  White water rafting in West Virginia.
• Where would you like to visit that you haven’t had chance to yet: Zion and Bryce National Parks in Utah.
• What do you like to do outside of work (hobbies & interests): Walking with the kids.
• What’s one thing most people don’t know about you: I played classical guitar at school.
• Who would play you in a movie about your life: Reese Witherspoon, but realistically Judy Dench.
• What is your pet hate: Lateness.

Victoria Culling

• Position within NATS: Business Development Manager.
• When did you join NATS: 2014
• Favourite USA destination and why: New Orleans – how vibrant and laid back it is plus live music everywhere. I like a place where anything goes and it’s got everything.
• What was the best activity you did on holiday in the USA or Canada: Went to see the New York Knicks play basketball on Christmas day in New York – that was pretty special.
• Where would you like to visit that you haven’t had a chance to yet: Utah!
• What do you like to do outside of work (hobbies & interests): Live music and going to the cinema are my favourite things to do.
• What’s one thing most people don’t know about you: I can play the saxophone.
• What is your pet hate: arrogance and animal cruelty.
• If you could only eat one meal for the rest of your life, what would it be: Thai food – all of it.

Chris Price

• Position within NATS: Business Development Manager – South
• When did you join NATS: 1991 & 2024
• Favourite USA destination and why: Joint second go to NYC & the SFO Bay area, but having lived and worked in Colorado for a year, it takes my top spot. Spectacular scenery and phenomenal activities year round ..not just world-class skiing in winter.
• Favourite Canadian destination and why: “Tuh-ronno” as the locals call it. Brilliant cosmopolitan city,  great sight-seeing, sport, music, food, shopping and fun. Love Alberta and BC too!
• What was the best activity you did on holiday in the USA or Canada: Watching John Elway lead “my” Denver Broncos to victory at Mile High Stadium for my 21st birthday.. joint winner with teaching my daughter to ski near “Tuh-ronno”.
• Where would you like to visit that you haven’t had a chance to yet: 19 states to go…. hopefully the Deep South or Wyoming next
• What do you like to do outside of work (hobbies & interests): Live music, live sports, the beach, shopping and any excuse for a cider whilst in shorts!
• What’s one thing most people don’t know about you: I turned down going on Blind Date at the last minute.
• Who would play you in a movie about your life: John Cusack, or Matthew Broderick if John turns it down (Save Ferris!) 
• What is your pet hate: Poor service.
• If you could only eat one meal for the rest of your life, what would it be: Pizza, especially if it was from Beau Jo’s on I-70… you order it by weight and can have honey on the crust for dessert.

Wendy Donne

• Position within NATS: Senior Travel Consultant (Retail Division)
• When did you join NATS: 2018
• Favourite USA destination and why: California – I love the diversity; cities, beaches, mountains and national parks.
• Favourite Canadian destination and why: Whistler – just love the mountains, the scenery and the stunning drive from Vancouver.
• What was the best activity you did on holiday in the USA or Canada: Privileged to have had so many experiences, but a sunrise light aircraft flight over Camelback Mountain and the desert from Scottsdale was pretty special.
• Where would you like to visit that you haven’t had a chance to yet: Hawaii – would love to explore the Islands.
• What do you like to do outside of work (hobbies & interests): Horses, walking my dog and cake making.
• What’s one thing most people don’t know about you: I entered a football competition live on Capital Radio, and won an afternoon with David Beckham – I even got a couple of kisses from him!
• Who would play you in a movie about your life: Nicole Kidman.
• What is your pet hate: Any form of animal cruelty/abuse and ironing.
• If you could only eat one meal for the rest of your life, what would it be: Steak, chips and onion rings.

Joanne Winteridge

• Position within NATS: Administration and Ticketing.
• When did you join NATS: 2009
• Favourite USA destination: New York.
• What was the best activity you did on holiday in the USA or Canada:  Getting to visit the Empire State Building.
• Where would you like to visit that you haven’t had a chance to yet: Maldives.
• What do you like to do outside of work (hobbies & interests): Relaxing.
• Who would play you in a movie about your life: Olivia Coleman.
• What is your pet hate: People who leave bags on the seats on the train so others cannot sit down.
• If you could only eat one meal for the rest of your life, what would it be: Fish and chips.

Lottie Aston

• Position within NATS: Administration and ticketing.
• When did you join NATS: 2022
• Favourite USA destination and why: Southern California! It has everything: cities, beaches, mountains, redwoods, perfect weather, In-N-Out Burger, and Disneyland!
• Favourite Canadian destination and why: I haven’t been to Canada yet, but I’ll visit anywhere that has an NHL team…
• What was the best activity you did on holiday in the USA or Canada: Watching the Carolina Hurricanes beat the Florida Panthers with 2 seconds left in overtime in Raleigh, North Carolina.
• Where would you like to visit that you haven’t had a chance to yet: Too many places! Yellowstone National Park, Graceland, Salem, Savannah. Plus anywhere I can watch a rodeo!
• What do you like to do outside of work (hobbies & interests): Reading, cooking, eating, travelling, and getting tattooed.
• What’s one thing most people don’t know about you: The Happy Birthday song activates my fight or flight response.
• Who would play you in a movie about your life: Titanic-era Kate Winslet.
• What is your pet hate: Slow walkers, social media oversharers, and people who say ‘yourself’ instead of ‘you’.
• If you could only eat one meal for the rest of your life, what would it be: Pasta. Any and every pasta.

Karen Farrar

• Position within NATS: Product & Marketing Manager.
• When did you join NATS: 1998
• Favourite USA destination and why: Can I have two? Oregon because I love the great outdoors and this state has it in abundance – coast, wilderness, national parks. Utah because of the breathtaking Canyonlands. Oh, make that three – Wyoming for Grand Tetons and Yellowstone!
• Favourite Canadian destination and why: Another tough one. Ontario for its diversity – great cities and landmark attractions, but also very beautiful – especially the Georgian Bay and Muskoka Lakes regions. British Columbia, particularly the northern coastal regions for the wildlife and kayaking. I have to include Manitoba for the polar bears.
• What was the best activity you did on holiday in the USA or Canada: I’ve been very lucky and had some amazing experiences. Seeing Kermode/Spirit bear (the white ones) and Grizzlies in the Great Bear Rainforest with Marvin the Bear Man (what he doesn’t know about those bears isn’t worth knowing!). Free roam horse riding in Montana was pretty special too.
• Where would you like to visit that you haven’t had chance to yet: I’d like to visit all 50 US states. Kentucky is next on my list, but I’ve still a few others to visit too
• What do you like to do outside of work (hobbies & interests): I’m an outdoors girl and love to be out in natural surroundings. I have a Labradoodle so I do a lot of walking. I have a passion for animals and conservation. 
• What’s one thing most people don’t know about you: I love to draw.
• Who would play you in a movie about your life: Kate Winslet… when she’s a bit older and more haggard!
• What is your pet hate: Bad and rude drivers.
• If you could only eat one meal for the rest of your life, what would it be: Mum’s Sunday roast dinner.

Damian Hayward

• Position within NATS: Product & Marketing Assistant.
• Favourite USA destination and why: Texas, it was my first experience in America and the diversity of the state blew me away.
• Favourite Canadian destination and why: British Columbia, where you can see the bears in their natural habitat.
• What was the best activity you did on holiday in the USA or Canada: Met a real-life astronaut at the Houston Space Station in Texas.
• Where would you like to visit that you haven’t had a chance to yet: Everywhere in the US and Canada but if I had to choose one, it would be Utah.
• What do you like to do outside of work (hobbies & interests): Visit theme parks with the family.
• What’s one thing most people don’t know about you: I was college champion at ping pong.
• Who would play you in a movie about your life: Peter Kay or Brad Pitt.
• What is your pet hate: People who are consistently late every day.
• If you could only eat one meal for the rest of your life, what would it be: Sausages, sausages and more sausages!

Mark Standage

• Position within NATS: Manager, Automation Development.
• When did you join NATS: 1990
• Favourite USA destination and why: Hawaii due to the climate, stunning scenery and relaxed culture.
• Favourite Canadian destination and why: Vancouver. A great city on the edge of the Mountains and Sea.
• What was the best activity you did on holiday in the USA or Canada: Hard to decide but possibly Whale watching in Maui.
• Where would you like to visit that you haven’t had a chance to yet:  In the USA it would be Monument Valley. Worldwide, I’d say Peru.
• What do you like to do outside of work (hobbies & interests): Photography, trains, Leeds United, real ale, badminton, gardening, ancient history and travelling of course!
• What’s one thing most people don’t know about you: I used to play the flute in an Orchestra in my youth.
• Who would play you in a movie about your life: Gary Oldman.
• What is your pet hate: Bullies.
• If you could only eat one meal for the rest of your life, what would it be: Spicy Korean Chicken.

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Perm city, Russia

The capital city of Perm krai .

Perm - Overview

Perm is a city located on the territory adjacent to the western slope of the Urals in the east of the European part of Russia, the administrative center of Perm Krai, a transport hub on the Trans-Siberian Railway. It is a large diversified industrial, scientific, cultural, and logistics center of the Urals.

The population of Perm is about 1,043,000 (2022), the area - 800 sq. km.

The phone code - +7 342, the postal codes - 614000-614575.

Perm city flag

Perm city coat of arms.

Perm city map, Russia

Perm city latest news and posts from our blog:.

1 August, 2018 / Berezniki - the City of Sinkholes .

12 October, 2017 / Northern Urals: Manpupuner Plateau and Dyatlov Pass .

3 March, 2016 / Winter in Perm city - the view from above .

18 January, 2016 / Holy Cross Cathedral on the White Mountain in the Perm region .

3 September, 2015 / The giant sinkhole near Solikamsk tripled .

More posts..

History of Perm

Foundation of perm.

The territory of Perm has been inhabited by people since ancient times. More than 130 archaeological sites, from the Stone Age to the late Middle Ages, have been studied here. About 17 thousand years ago, there was a Paleolithic site in the center of today’s Perm. During the excavations, several thousand different stone tools were found. The inhabitants of the site were hunting reindeer and horses.

In the 17th century, these lands belonged to the Stroganovs family, famous Russian merchants. The first written mentions of a settlement on the territory of the historical center of Perm (the village of Yegoshikha) date back to 1647.

In 1720, by order of Emperor Peter I, Vasily Tatishchev, the managing director of the Ural state-owned factories, a famous Russian historian and geographer, went to Siberia Governorate to build factories for smelting copper and silver. He chose a place near the village of Yegoshikha for the construction of a copper smelter because of the presence of copper ore and a river for the transportation of goods.

In 1723, the construction of the Yegoshikhinsky copper-smelting plant began, which became the moment when Perm was founded. In 1736, the Motovilikhinsky copper-smelting plant was founded about 4 km from the Yegoshikhinsky plant upstream of the Kama River.

More Historical Facts…

In 1759, the village near the Yegoshikhinsky plant was destroyed by fire, only the church and several houses around it survived. In 1764, instead of the wooden church, a stone one was built - the Peter and Paul Cathedral - the first stone (brick) building in Perm. This building has survived to this day.

In 1780, Empress Catherine II signed a decree on the creation of a town named Perm on the basis of the Yegoshikhinsky plant, which became the center of Perm Governorate. In 1783, the coat of arms of Perm was approved with the following description: “In a red field there is a silver bear, on which the Gospel is placed in a gold frame, above it there is a silver cross, meaning the savagery of the indigenous people and enlightenment through the adoption of the Christian law”. Today’s coat of arms of Perm is the same.

In 1788, the Yegoshikhinsky plant was closed due to the depletion of deposits. Copper production continued at the Motovilikhinsky copper smelter. Perm began to develop as an administrative, trade, transport, and cultural center of the Urals.

Perm in the 19th - early 20th centuries

In 1840, British geologist Sir Roderick Impey Murchison, studying vast outcrops of geological strata in the vicinity of Perm, discovered the Perm geological period named after this town. In 1842, a fire broke out in Perm, in which the entire central part of the town (about 300 houses) was destroyed. In 1863, due to the depletion of copper ore, the Motovilikhinsky plant was also closed. In the same year, the Perm cannon plants were laid downstream of the Kama.

In 1868, a population census was carried out in Perm and its environs. The residents turned out to be: 11,381 men and 8,175 women in Perm, a total of 19,556 people; in the Motovilikhinsky plant there were 4,399 men and 4,321 women, a total of 8,720 people. In Perm, there were 14 churches, up to 40 stone and 2,900 wooden houses, 353 shops.

The end of the 19th century became a period of active railway construction in Perm. In 1878, the Perm - Yekaterinburg line was commissioned. In 1897-1898, the Ural railway was connected to the railway network of European Russia. Institutions of art and culture were actively developing in Perm too. In 1874, the construction of the opera and ballet theater began. In 1896, the first movie theater was opened (the electro-theater “Illusion”).

At the beginning of the 20th century, the population of Perm, together with Motovilikha, was about 100 thousand people. In 1902, the first city power plant was opened.

In 1909, Perm was visited by Sergei Prokudin-Gorsky, a pioneer of Russian color photography. In 1909-1916, with the support of Emperor Nicholas II, he traveled to capture in color contemporary Russia, its culture, history, and modernization. In the collection of his photographs published on the website of the US Library of Congress, you can find 12 photographs taken in Perm.

Perm during Soviet times

In March 1918, a railway carriage under escort arrived in Perm with the Grand Duke Mikhail Alexandrovich (the successor to the Russian throne after the abdication of Emperor Nicholas II and, according to some opinions, the last emperor of the Russian Empire), his personal secretary, and other exiles. The Grand Duke and his secretary were allowed to stay at the hotel. On the night of June 12-13, 1918, Mikhail Alexandrovich and his secretary were abducted from the hotel, taken to the forest and killed by a group of local security officers and militiamen. Their bodies have not yet been found.

During the Russian Civil War, clashes took place in the Perm region. The Bolsheviks called the capture of Perm by the Whites and their advance to the west “the Permian catastrophe”. In the summer of 1919, the Reds began to recapture these territories. Before the retreat, the Whites burned almost all water transport on the Kama, and also blew up the railway bridge across the river.

In 1923, Perm lost its status as a regional center, since, according to the new administrative-territorial division, the Ural region was formed with the center in Sverdlovsk (Yekaterinburg).

According to the 1926 population census, the population of Perm was 84,804 people (39,968 men and 44,836 women). On November 3, 1927, Perm and the village of Motovilikha were united into one city. In 1931, Motovilikha received the status of an independent town called Molotovo. In 1938, it was re-incorporated into Perm under the name of the Molotov district (Motovilikhinsky district today).

By 1939, due to industrialization, the city’s population had more than tripled and amounted to 306 thousand people. On March 8, 1940, the city was renamed Molotov in honor of V.M. Molotov, a politician and chairman of the USSR government in 1930-1941.

During World War II, the city’s industry was reoriented towards military needs. Molotov Oblast became one of the main regions that received the evacuated population and enterprises. A total of 124 industrial enterprises were transferred to this region, of which 64 resumed production in Perm.

In 1955, the construction of the Kama hydroelectric power station was completed. On October 2, 1957, the name Perm was returned to the city in connection with the condemnation of the so-called “personality cult” that began in the USSR after Stalin’s death (Stalingrad was renamed Volgograd in 1961). In 1958, the first stage of the Perm Oil Refinery was put into operation. In 1967, the construction of the Communal Bridge was completed - an automobile-pedestrian bridge across the Kama connecting the city center with the right-bank part.

On March 18, 1965, on the spacecraft Voskhod-2, cosmonaut A.A. Leonov made the first spacewalk in the history of mankind. Before landing on Earth, the ship’s automatic attitude control system failed. P.I. Belyaev manually oriented the ship and turned on the braking engine. As a result, Voskhod-2 landed about 180 km north of Perm. After two nights in the open air, the cosmonauts were taken by helicopter to the Perm airport. The road in Perm (part of the Kazan tract), along which they were transported, was later named Cosmonauts Highway.

By 1979, the population of Perm was about 1 million people. Population growth in some years was 15% and was the largest among all cities in the Urals.

Perm in the 1990s-2000s

After 1991, the population began to decline continuously. In 2004, it fell below one million residents. Perm was able to regain the status of a city with a population of more than one million people only in 2011.

In the 1990s, the football club “Amkar” and the basketball club “Ural Great” were founded in Perm. In the 2000s, they achieved success in Russian football and basketball (Amkar played in the Premier League, was a finalist of the National Cup and a participant in the UEFA Cup, Ural Great became a two-time champion of Russia).

In 2005, Perm became the administrative center (capital) of Perm Krai, formed as a result of unification of Perm Oblast and the Komi-Permyak Autonomous Okrug.

The end of the 2000s was overshadowed by several tragic incidents related to Perm: a passenger plane crash on September 14, 2008 (88 dead) and a fire in the nightclub “Lame Horse” on December 5, 2009 (156 dead and 78 injured).

Pictures of Perm

Perm cityscape

Author: Valery Bukirev

Rotunda in Gorky Park in Perm

Author: Prokhor Shuchalov

The Palace of Culture named after Lenin in Perm

Author: Yury Baranov

Perm - Features

The districts of Perm are located relatively far from each other and are often separated by forests, because the city was formed as a conglomeration of settlements scattered along the banks of the Kama River. Therefore, Perm is the third largest city in Russia by area after Moscow and St. Petersburg. It stretches along the Kama for 70 km and ranks third in length after St. Petersburg and Sochi.

Another characteristic feature of this city is a number of small rivers flowing mainly along the numerous city ravines. Forests occupy almost half of the territory of Perm (about 400 sq. km.). The City Day of Perm is celebrated on June 12, simultaneously with the Day of Russia.

The word “perm” appeared in Russian language a long time ago. It was first recorded in the chronicle “The Tale of Bygone Years” dating from the early 12th century, which listed the names of various tribes. Today, most researchers of Permian toponymy think that “pera maa” (“remote, distant land”) was the territory in which the ancestors of the present Komi-Zyryans lived. In accordance with the peculiarities of the Old Russian language, the word “pera maa” was transformed into “perm”.

Thus, first the land in the basin of the Vychegda River and the tribes living on it began to be called Perm. And then this word began to be used to call the land and tribes in the basin of the Kama River - that is, the place of residence of the Permian Komi (Great Perm). Later this name spread to the entire territory of today’s Perm Krai. At the end of the 18th century, it gave the name to Perm Governorate and its capital - Perm.

The climate of Perm is moderately continental with high humidity due to the location on the river and the proximity of the Kama reservoir. Winters are snowy and long; summers are moderately warm. The average temperature in January is minus 12.8 degrees Celsius, in July - plus 18.6 degrees Celsius.

Perm plays an important role in the economy of Russia. The city’s economy is characterized, first of all, by a developed heavy industry. The leading industries are electric power generation, oil and natural gas processing, mechanical engineering, chemistry and petrochemistry, woodworking, printing, and food processing. In mechanical engineering, a significant share is made by enterprises of the military-industrial complex. One of the largest Russian bicycle manufacturing enterprises, “Forward”, is located in Perm.

This city is one of the largest transport hubs in the country. Perm occupies a particularly advantageous geographical position, as it is located in the center Russia at the intersection of the railway from Europe to Asia (the Trans-Siberian Railway) with a sub-meridional waterway to the five seas. Perm is home to the two easternmost river ports in Europe. From here it is possible to transport goods to the ports of the Baltic, White, Black, Azov, and Caspian seas.

Perm International Airport (Bolshoye Savino) offers regular flights to Moscow, St. Petersburg, Sochi, Krasnodar, Nizhny Novgorod, Novosibirsk, Rostov-on-Don, Surgut, Ufa.

All major sights, theaters and museums are concentrated in the city center, on the left bank of the Kama. It is difficult to get lost in the historic part of Perm. The city was built quite logically - wide streets were constructed parallel to the Kama River. Less significant streets and lanes connect them to each other. Perm managed to preserve a lot of architectural monuments of the 19th and 20th centuries.

Main Attractions of Perm

The Kama River Embankment - one of the main recreation places for residents and visitors of Perm attracted here by picturesque landscapes and a rich cultural life (exhibitions, festivals, art projects, installations, concerts, sports competitions, etc.). The length of the embankment is about 4 km.

One of the attractions of the embankment is the picturesque building of the Perm River Station (Monastyrskaya Street, 2) built in the Stalinist Empire style, in which an interactive exposition “Russia - my history” is open.

Opposite the river station you can see the art object “Happiness is not far off” - one of the most recognizable sights of Perm. The two-meter red letters that make up the inscription are one of the main symbols of the city. This art object became famous in Russia when after water discharge at the Kamskaya hydroelectric power station this part of the embankment was flooded. The “floating” inscription about happiness got a lot of attention on Russian social networks.

Perm State Art Gallery . This museum has one of the oldest and most valuable collections of art objects in Russia, more than 50 thousand works of art created in the period from ancient to modern times. There are collections of Perm wooden sculpture, icons, engravings, antique ceramics, medieval painting, etc. The exposition is located in a building that is an architectural monument - the Transfiguration Cathedral (1793-1832). Komsomolskiy Prospekt, 4.

Sculpture “Permyak Salty Ears” - an urban sculpture made in the form of a circle-frame with ears, where you can place your face and take a picture. The composition also includes the figure of the photographer standing opposite, ready to take a picture with an old camera. The sculpture is located opposite the building of the hotel “Prikamye” at Komsomolskiy Prospekt, 27.

It is the traditional nickname of the residents of the Perm region. The origins of this expression go back to the 15th century, when salt began to be mined here. Salt workers often had to carry heavy bags of salt on their shoulders. From constant contact with a caustic substance, their ears were swollen and reddened.

Perm Regional Museum - the oldest and largest museum of the Perm region, which includes more than 50 collections of regional, Russian, and world significance. The main exhibition is called “The History of the Kama Region” and consists of exhibits (household items, jewelry, books) telling about the life of people who lived in Perm Krai, from ancient times to the 20th century. The museum occupies an old mansion, which is known as Meshkov’s House (a famous merchant and philanthropist). Monastyrskaya Street, 11.

A branch of this museum is the Museum of Permian Antiquities , the main exposition of which includes skeletons, fossils, scientific reconstructions of ancient animals, ores, and other paleontological and geological finds. Sibirskaya Street, 15.

Architecture of Perm

Perm River Station

Author: Dmitry A.Shchukin

Perm State University

Author: Yuriy Chulkov

The Palace of Culture of Railwaymen in Perm

Museum “Motovilikha Factories” . The foundation and development of Perm was largely due to the construction of metallurgical factories in the 18th century. Then this area was called Motovilikha. The museum exposition is dedicated to the history and development of these enterprises. Part of the collection located in the open air and consisting of massive artillery pieces and rockets produced at different times is of particular interest. 1905 Goda Street, 20.

Perm Museum of Contemporary Art (PERMM) - the first museum of contemporary art in Russia located not in Moscow or St. Petersburg. The museum has exhibits united by such artistic phenomena as “Russian Poor Art”.

This term refers to works of art created by Russian artists, who work with non-artistic, non-traditional, “poor” materials: unbaked clay, sand, packing tape, foam rubber, cardboard, etc. “Russian Poor Art” reflects a powerful international trend that has already become part of the world and Russian art history. Gagarina Boulevard, 24.

Perm Esplanade . The territory of the esplanade (undeveloped, open space, wide street with alleys) runs along Petropavlovskaya Street and Lenina Street. This is one of the most popular public spaces in Perm. Festivals, celebrations, and other events are held here all year round. The central point of the esplanade is the Monument to the Heroes of the Front and Rear consisting of three standing figures: a warrior, a worker, and the Motherland. The Alley of Valor and Glory is located nearby.

Perm Central Mosque (1902-1903) - the first mosque in Perm, a beautiful monument of architecture of regional significance. The main feature of this building is its eclectic style, characterized by a harmonious combination of elements of oriental architecture and features of Russian folk architecture. Osinskaya Street, 5.

Peter and Paul Cathedral (1757-1781) - one of the oldest stone buildings in Perm erected in the Russian Baroque style at the site of the city’s foundation next to the first copper smelter. Sovetskaya Street, 1.

Perm Stefanov Holy Trinity Monastery - an impressive snow-white architectural ensemble, which is one of the most memorable architectural objects in Perm. The building of the monastery combines two architectural styles at once - Old Russian and Byzantine. It is completely different from other Perm churches and rather resembles old Moscow churches. Visimskaya Street, 4?.

Monument to the Letter P (Perm Gate) - an unusual art object installed in the park of the 250th anniversary of Perm near the central railway station on Lenina Street. The height, width, and depth of the object, consisting of 5,200 randomly fastened spruce logs, is 12 meters. The shape of the facades is made in the form of the letter “P”. Here you can also see a garden of rocks and another unusual art object - a scarab beetle rolling a large ball in front of it.

Gribushin’s House - a picturesque Baroque mansion with Art Nouveau elements, one of the most beautiful buildings in Perm. It was built for the family of one of the city officials at the end of the 19th century. In 1905, the merchant S.M. Gribushin bought the house and rebuilt it according to his taste. In 1919, the merchant’s family left Russia and the building was nationalized. Today, the Perm Scientific Center of the Ural Branch of the Russian Academy of Sciences is located here. Lenina Street, 13?.

Architectural and Ethnographic Museum “Khokhlovka” . It is located on the picturesque bank of the Kama River, about 40 km from Perm. Founded in 1969, it became the first museum of wooden architecture in the Urals. The exposition is a group of buildings dating back to the 17th - first half of the 20th centuries. Some houses have recreated historical interiors and ethnographic collections.

Belogorsky St. Nicholas Missionary Monastery . Belaya (White) Mountain (715 m) is located about 70 km from Perm. From here you can admire the views of the surroundings and the Ural Mountains, as well as a picturesque monastery with a huge Holy Cross Cathedral that can accommodate up to 5 thousand parishioners.

Kungurskaya Cave - a large karst cave with a length of 5.7 km with numerous lakes and grottoes located 90 km southeast of Perm, one of the most popular attractions of the Urals. It was discovered during the time of Peter the Great, at the beginning of the 18th century. The first accurate description and map of the cave was made by the famous historian Vasily Tatishchev. For tourists, only 1.7 km of underground passages are open.

Perm city of Russia photos

Monuments in perm.

Monument to the People's Doctor F.H. Gral - the founder of the Perm provincial medicine

Lenin Monument in Perm

Bear sculpture in front of the Organ Concert Hall in Perm

Churches in Perm

Evangelical Lutheran Church of St. Mary in Perm

Author: Anatole Woskresenski

Church of the Ascension in Perm

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Plan your customized day by day trip plan for Perm. Choose from various experinces categories as adventure, romantic and family and kids friendly for your trip using using Perm trip planner.

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Weinstein Travel Grant

The Weinstein Travel Grant is administered through International Student Engagement and made possible through a generous gift from Carol and Marcus Weinstein.

The grant is designed to give international students (F-1 visa holders) an immersive experience within the United States, but outside of the Charlotte metro area.

International students are invited to pursue experiential learning opportunities that allow for intentional immersion, reflection, and transformation. Applicants should creatively design projects/trips that facilitate interaction with diverse cultures, environments, standards of living, artistic expression, political climates, and/or more, across the U.S.

Previously funded projects include: traveling the U.S. west coast by Amtrak, exploring street art in NYC, following the route taken by Jack Kerouac in  On the Road , experiencing food trucks in Portland, Oregon and Austin, Texas, recapturing American cinema using iconic film locations in New York, and traveling the Southern States in search of the most delicious BBQ.

Grant Details

• All current F-1 students may apply for experiences to take place during Winter Break  within the current year. The Weinstein Travel Grant will no longer be available during Spring Break or summers.
• Students must be an active, enrolled student, i.e. students are not eligible to use grants when taking a personal leave. 
• Approximately 10 awards of up to $2,000 will be awarded.
• Experiences that appear to have the greatest potential for high impact and cultural/geographic connection, regardless of length, are given preference.
• The primary objective is a theme or immersion in a different U.S. socio-geographic environment, not to "tour" broadly or superficially.
• Pairs are allowed to apply, but the maximum award ($2,000) does not increase. If you're planning on going as a couple or a group, make that clear in your application.
• Proposals to cover the living expenses for internships will not be considered.

Info Sessions

Attendance in one of the Weinstein Travel Grant Info Sessions is  required . The application will go live on Tuesday, October 1, 2024. The Info Sessions scheduled for Fall semester 2024 are scheduled for:

• Tuesday, September 24 during Common Hour (11 a.m. – 12 p.m.) in Wall 281 Creative Crossroads 
• Tuesday, October 1 during Common Hour (11 a.m. – 12 p.m.) in Wall 281 Creative Crossroads

Expenses and Presentations

• A log of all expenses, including receipts, is required.
• Any un-used funds above 10% of the original grant amount will be owed back to International Student Engagement.
• A written reflection and presentation are REQUIRED upon completion of the project.
• Receipt logs, written reflections, presentations, and unspent funds are due to International Student Engagement by the stated due date.

Non-Covered Expenses

• Durable goods that can be used beyond the time period of the project (such as a camera, laptop, voltage converter, etc.).

Application Process – Winter Break 2024

1. Attend one of the  required  Weinstein Travel Grant Info Sessions.

2.  Submit your Application in WildcatSync /Statement of Grant Purpose by the October 18th deadline. The Statement of Grant Purpose, this essay (not to exceed two pages) should outline the who, what, when, where, how, and why of your proposal. Make sure to highlight the following:

• Your interest in the area of U.S. culture you will be exploring.
• Your interest in the geographic location(s) you will be visiting.
• The significance and impact this proposal will have on your overall experience in the U.S.
• The goals of your proposed experience.
• A realistic estimate of the timeline and budget.  For Winter Break 2024 award amounts will be limited to a maximum of $2,000.  

Late or incomplete applications will not be accepted. Make sure to hit "submit" when your application in WildcatSync is complete, otherwise, it will remain in pending status and be considered incomplete. You will be notified on the status of your application by October 25. If your proposal is selected for funding, you will be required to prepare a detailed budget and itinerary.

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