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Wanderers Travel Co: any experience?

PastramiNoRye · 01/01/2021 20:55

Has anyone ordered anything from here before: wandererstravelco.uk/products/the-marseille-crossbody-clutch?variant=31465819930699

I like the Marseille bag but I've never heard of the company and it's above my 'fuck it' price point!

There is another thread ongoing somewhere on here and a particular bag, le petit parisien , from this company has been discussed a lot. It gets good reviews.

Oh @PastramiNoRye , I love that! It’s basically my perfect bag.

DP gave me a very nice —though not as nice as this— crossbody bag for Christmas. Can I justify another so soon?

Yes I've got a couple of items from them; the Petite Parisian tote in Tan and the Milano clutch, also in Tan.

The leather is really nice - soft, feels good quality and not at all plastic-y. It's quite unstructured due to the softness, but will also depend on the style of the thing you're interested in.

What annoys me is the metal 'coin' decoration on their stuff and also the hardware (ie, the clips attaching the strap to the bag) are quite clunky and for me that distracts from the quality of the rest of the bag. Would much prefer for a 'sleeker' clasp etc, but that's personal choice I guess.

I am in Australia so not a big deal for me to return stuff, and I think postage was free of charge.

Thanks so much for the responses!

Are the metal discs detachable? I do prefer a super plain bag. If the shape and quality is good, it doesn't need any extra adornments!

My main worry was it's coming all the way from Oz...wonder if I should be buying closer to home. It's so pretty though!

The disk doesn't come off with the two items I've got, but zooming in on the bag you've linked to, looks like it might be removable.

They are nice bags, don't get me wrong, but I am quite fussy and if the leather or hardware doesn't feel "right" it means I most likely won't use the bags as much as I should!

I have two of their bags, the Praiano crossbody in black and the Valencia in tan. Have removed the coin from both. Disagree with a pp about the hardware, I like that it has an aged finish which to me looks less cheap than bright gold or silver. Beautiful soft good quality leather.

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I bought myself the Amalfi bag in teal and a laptop bag for Christmas. Both lovely soft leather and great quality for the price (was 20% off). Coin thingy would come off on the Amalfi but I quite like it.

@PastramiNoRye

@PastramiNoRye did you order?...I'm very taken with their belt bags! God only knows when I'd use what would amount to a v expensive leather bumbag but hey ho!

@Laquila no I didn't! I couldn't make my mind up so I waited and then the discount disappeared. I might still buy one though!

Thanks Pastrami! I'm a bit put off by the fact that you'd have to return it to Oz of you didn't want to keep it, and as you say there's currently no discount and I'm conditioned to buy online only with at least a 20% discount 😳

@Laquila yes, that's the other thing that put me off was returning to Australia!

I'm sure I can find something more local than a handbag with such a large carbon footprint. They are lovely though!

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Reviews 4.1.

Most relevant

Excellent customer service

I unfortunately had to cancel my order due to changes in my travel plans and therefore resulting constraints with time in being able to receive the items I ordered in time. However I am very impressed with the customer service I received and very swift refund. Will definitely use this company again.

Date of experience : November 13, 2024

Fashion, Quality, Function!

I am so excited and thrilled with Wanderers. Their quality and customer service are uniquely positive. As a customer who thoroughly enjoys and incorporates bags not only into wardrobe, but also the daily adventure, I really enjoy a product made for my convenience. Functionally and fashion are foremost in these bags. Am so pleased and will continue buying these fantastic creations!

Date of experience : November 11, 2024

High quality leather

The first bag I ordered was the Manhattan crossbody in burgundy. Gorgeous! I was using a much larger bag, and this smaller bag fit everything that was in that one. Awesome organization, and particularly love those 2 bottom side zippers! House keys in one, car keys in the other, so no digging in the bag for keys. I then ordered the Toluse crossbody, which is also super pretty, but compared to the Manhattan, does not fit all my things. However, still a gorgeous bag...the third bag I ordered is the Cefalu`bag which is absolutely the prettiest bag I've ever seen. Got it in the Azzura color! Sooo beautiful. This one has the white interior, and a long zipper, and opens wide so you can see everything in it. Love the shoulder strap with it. I'm short, so the crossbody straps fall too low on me. My only suggestion is to please offer more bags with the shoulder strap that's the length of the Cefalu`. So, I have 3 great bags from this company, and looking forward to more! By the way, shipping to the USA is super fast! Thank you so much!!

Date of experience : August 30, 2024

I came across this site when looking for a teal coloured leather handbag to coordinate with some shoes I'd bought. Well I bought that bag and absolutely love it. And now I've added another 3 bags in different colours and styles. Plus another bag for a gift. Their website is good, lots of realistic photos, so you know what you're getting. The leather is so soft and all the little details in the designs make for interesting bags. Their bags come in at least 6 colours and some styles there's up to 15 colours. You also get a bonus small item with your purchase that you can choose which one you want. Overall, good value for money.

Date of experience : June 07, 2024

Elena crossbody

I purchased the Elena crossbody to take on holiday just to use as a purse and keep my passport in as it is a smaller type bag. The delivery service was excellent, I paid for express delivery to the UK and it arrived in 5 days which was fantastic. Customer service was excellent and I was able to follow the tracking of its arrival. Only one small thing I’m not keen on is the bulkiness of the adjuster on the strap, it has far too many layers of leather under the buckle and does not lie flat against the body. Along with my order I also received a free card wallet/small purse which you could choose your own design and colour as listed on their website. Lovely style bags, would order again. Thank you.

Date of experience : October 02, 2023

Nothing to complain about it!

I just bought a Blue Navy Trieste Crossbody last week and I couldn't wait to receive it! When the purchase arrived I was plesantly satisfy from the presentation of the box, the super cute envelope they put inside to thank you for the support, to the instructions for taking care in a proper way of my bag. The bag itself is absolutely beautiful and mirror exactly what you see in the pic on their website. Nothing to complain about it, actually I feel I will buy more soon!

Date of experience : August 11, 2023

The Noosa Backpack is good quality…

The Noosa Backpack is good quality leather. There are many pockets to stash things in, which is a plus. There is one major downside for me, which has me wishing I had not taken the tags off so I could send it back. There is only one zipper per zippered compartment. This means that you can only open from one side and you practically have to unzip the entire zipper to use each compartment. In my mind it is a design flaw makes the bag very hard to open and close. This might not be a dealbreaker for some, but it is for me.

Date of experience : February 28, 2024

Bad quality and a rip off!

I purchased a bag from here earlier this year and was really happy with it so I ordered another in September. This one was not so good. The stitching on one of the inside pockets started to come undone within a couple of weeks and the leather tabs on the zip pulls kept coming undone and falling off. I contacted Wanderers to complain (the bag was very expensive) and they agreed to replace the bag. I had to send it back to Australia so was without a bag for 3 weeks which was inconvenient but they sent out the replacement once they had received the faulty one back and it got to me fairly quickly. Unfortunately the quality issues persist - the tabs once again keep coming undone and falling off (this is obviously a design flaw) and the strap on this bag has a misaligned clip which means the strap just falls off. I contacted Wanderers again and said that I wanted to return the bag for a full refund seeing as this is the second time I have received a faulty item. I requested a returns label. They ignored this and replied saying they would send me a replacement strap. I responded and once again clearly stated this wasn't acceptable and I wanted a refund as I have no confidence in the quality of their products. They haven't replied. The bags are lovely but the quality is awful for something so expensive and customer service is not good.

Date of experience : November 10, 2021

Do not buy anything at this store without first trying!!

I contacted the company via email to express my dissatisfaction with the "The Notting Hill" bag model, stating that it is an uncomfortable model with multiple annoying pockets that do not make it as easy to use as shown on the website. I contacted them after the deadline for returns had passed (7 days without removing any tags) but these are aspects that most buyers are unaware of because we buy with the intention of keeping the products for many years. The company's response disappointed me since they just stated that they could not issue a refund due to the time I contacted them, yet the bag is in excellent condition since I only tried it once. This company's reply was quite disappointing, despite the fact that the product is very expensive and that they are unable to understand an honest consumer who has wasted his money on a very uncomfortable to use bag. Do not buy anything at this store without first trying it on! When you have the things in your hands, they are very different, and they are quite pricey otherwise.

Date of experience : March 31, 2023