Oceania Cruises

oceania cruise line reviews

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oceania cruise line reviews

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Cruising with Oceania

oceania cruise line reviews

Oceania Cruises' seven ships – Marina , Riviera , Regatta , Nautica , Insignia , Sirena and the brand new Vista (which debuted in May 2023) – stand apart from other midsize cruise ships thanks to their low 1-to-2 crew-to-passenger ratios, gourmet cuisines and comprehensive itineraries. An eighth ship, the Allura, will debut in 2025. Oceania sails around the world, with 2024 trips spanning Europe, the Mediterranean, the Caribbean, South America, Antarctica and the South Pacific, among other regions. Oceania's shore experiences are just as varied as its sailings: passengers can sign up for activities ranging from swimming in the Dead Sea to snorkeling with sharks and stingrays in French Polynesia to wildlife spotting in the Arctic Circle. Should you wish to extend your time on shore, you can sign up for a pre-or post-cruise land tour with Oceania, which includes most lodging, dining and transportation costs.

On board, you'll find plenty of ways to fill your time at sea. In addition to wine and martini tastings and educational presentations, a library with more than 2,000 books is available to all passengers. Cooking demonstrations and art classes take place aboard larger ships like Marina and Riviera, which can carry up to 1,250 guests. During your voyage – which, for 2024 cruises, can last anywhere from seven to 196 days – you can also take advantage of the casino and the Aquamar Spa + Vitality Center. And if you're a foodie, be sure to sample the offerings available across the fleet's numerous open-seating dining venues – including the Grand Dining Room, which serves a gourmet global menu that changes daily. If sailing on the new Vista, two new options have been added – specialty restaurant Ember for classic American fare with an elegant twist and Aquamar Kitchen emphasizing dishes with an eye on wellness cuisine without sacrificing taste.

Pros & Cons

Ships make voyages to off-the-beaten-path destinations

Wide selection of both regular and specialty dining venues

Can earn benefits, such as shipboard credits, through the Oceania Club loyalty program

Not all onboard services are included in the cruise fare

No programming, facilities or supervision for children

Fewer daily activities than larger luxury ships from other lines

  • Expert Rating » 4.1
  • Traveler Rating » 4.2
  • Health Rating » 4.8

Oceania Cruises has been ranked based on an expert evaluation of the line's level of luxury, as well as an assessment of user reviews and health ratings.

  • # 4 in Best Luxury Cruise Lines
  • # 4 in Best Cruise Lines in the Mediterranean
  • # 7 in Best Cruise Lines for Couples

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Vista

Oceania Cruises Ships

oceania cruise line reviews

Before You Book

  • Note: To see Oceania's updated deposit, cancellation and rebooking policies visit its website .
  • The price of your cruise includes lodging, meals at specialty dining venues, soft drinks, bottled water and most onboard entertainment, including internet access.
  • Shore excursions, baggage handling, alcoholic beverages, travel insurance, gratuities, spa services and other onboard services (such as laundry and medical services) are not covered in the cost of your cruise. However, the new “simply MORE” program includes roundtrip airfare, airport transfers, shore excursions, and Champagne, wine and beer at lunch and dinner.
  • Those who require medical care during their voyage or have an existing medical condition must notify Oceania in writing at the time of booking to ensure the cruise line can accommodate their needs.
  • A 20% deposit per person is required for those booking Owner's, Vista or Oceania Suite category rooms, and a $500 deposit per person is required for all other cabin categories. (Deposits for Grand Voyages are $1,500 per person.) Full payment is due 150 days prior to departure on all cruises unless otherwise noted.
  • Cruise cancellation fees depend on how far in advance the cruise is canceled and whether you purchase the cruise line's Travel Protection Program. For more information regarding cancellation and refund policies, consult Oceania's  website .
  • Infants must be at least 12 months old to sail with Oceania.

Before You Board

  • You must acquire all necessary travel documents (such as any applicable visas) for your selected itinerary. This includes a passport that is valid for a minimum of six months after the cruise ends, as well as any essential inoculation records. You may be denied boarding if you do not possess the necessary documentation. 
  • Depending on your itinerary, you may need to get vaccinated before setting sail. Prior to departure, consult the Centers for Disease Control and Prevention , which features a list of routine and additional vaccines you may need for certain international destinations. 
  • You must be on board the ship at least two hours prior to departure. Priority boarding is available for guests staying in Concierge (or higher) cabin categories.
  • Suitcases exceeding 70 pounds are prohibited.
  • The number of specialty dining reservations you can make depends on your ship, stateroom selection and trip duration. 
  • Shore excursions can be booked up to 365 days prior to embarkation.

Disclaimers about ship ratings: A ship’s Health Rating is based on vessel inspection scores published by the Centers for Disease Control and Prevention (CDC). If a ship did not receive a CDC score within 22 months prior to the calculation of its Overall Rating, its Health Rating appears as N/A; in such a case, the ship’s Overall Rating is calculated using the average Health Rating of all CDC-rated ships within the cruise line. All ship Traveler Ratings are based on ratings provided under license by Cruiseline.com.

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Cruise Discover

Is Oceania Cruises Worth the Money? A Comprehensive Review and Cost Breakdown

Richard Hughes

Are you considering booking a cruise but unsure if Oceania Cruises is worth the investment? Picture this: You’re dreaming of a luxurious getaway at sea, but you’re hesitant about the cost. You’re not alone in wondering if the experience justifies the price tag.

In this article, we’ll explore whether Oceania Cruises is truly worth the money. You’ll discover insights on what sets this cruise line apart, the amenities it offers, and whether the overall experience matches the value you seek. Stay tuned to make an informed decision for your next vacation at sea.

Key Takeaways

  • Oceania Cruises offers a luxurious experience with a focus on excellence in service, cuisine, and enriching activities.
  • The cruise line provides a wide range of captivating destinations and itineraries tailored to different traveler preferences.
  • While not always the cheapest option, Oceania Cruises offers a good balance of value for the quality of service, amenities, and experience provided.
  • The all-inclusive amenities, including specialty dining options and onboard activities, contribute to the overall value proposition of cruising with Oceania.
  • Customer reviews highlight the luxurious experience, exceptional service, culinary delights, and well-rounded activities provided by Oceania Cruises.
  • Understanding what is included in the fare, such as accommodations, meals, and certain amenities, can help assess the total cost and value of a cruise with Oceania Cruises.

Overview of Oceania Cruises

The oceania experience.

Embark on a luxurious journey with Oceania Cruises, known for its commitment to excellence in every aspect of your voyage. From the moment you step on board, you’ll be immersed in a world of elegance and comfort. With a focus on providing exceptional service, exquisite cuisine, and enriching activities, Oceania ensures that every aspect of your experience is top-notch.

Destinations and Itineraries

Explore a myriad of captivating destinations with Oceania Cruises, offering a wide range of itineraries to suit every traveler’s preference. Whether you’re dreaming of the pristine beaches of the Caribbean, the historical charm of Europe, or the exotic wonders of Asia, Oceania has a voyage tailored to your desires. Immerse yourself in diverse cultures, breathtaking landscapes, and unforgettable experiences as you sail to some of the world’s most iconic ports of call.

Analyzing the Value Proposition

Price comparison with other luxury cruises.

When evaluating if Oceania Cruises is worth the money, you may wonder how its prices compare to other luxury cruises. Oceania Cruises typically falls into the mid to high-price range among luxury cruise lines. While it may not always be the cheapest option, it offers a balance of value for the quality of service, amenities, and overall experience provided.

Comparing prices between various luxury cruise lines like Crystal Cruises, Regent Seven Seas Cruises, or Silversea Cruises can give you a better perspective on what Oceania Cruises offers in relation to its competitors. Keep in mind that pricing can vary based on the specific cruise itinerary, cabin type, and time of booking.

To determine if Oceania Cruises is a worthwhile investment, consider what is included in the price. Oceania Cruises often includes more in their base fare compared to some other luxury cruise lines. These inclusions can range from specialty dining options, soft beverages, and even complimentary shore excursions on select sailings.

All-Inclusive Amenities

Exploring the all-inclusive amenities offered by Oceania Cruises can help you assess the overall value proposition. While Oceania Cruises may not be entirely all-inclusive like some other luxury cruise lines, it provides a good balance of included amenities and optional add-ons.

One of the standout features of Oceania Cruises is its dining experience. With a variety of specialty restaurants featuring diverse cuisines, including Italian, French, and Asian fusion, you can indulge in gourmet meals without additional charges in most cases. Additionally, Oceania Cruises is known for its Culinary Center and cooking classes, adding a unique dimension to the onboard experience.

Other amenities such as onboard entertainment, fitness facilities, spa services, and enrichment programs like guest lectures and destination-focused activities contribute to the overall value of cruising with Oceania. By weighing these amenities against your preferences and travel style, you can better determine if Oceania Cruises aligns with your expectations for a luxury cruise vacation.

Onboard Experience

Cuisine and dining options.

Indulge in a culinary adventure onboard Oceania Cruises with a wide array of dining options. From elegant main dining rooms to intimate specialty restaurants, you’ll savor exquisite dishes crafted by talented chefs. Whether you crave a gourmet experience or a casual meal, Oceania Cruises offers diverse menus to suit every taste. Enjoy regional specialties, fresh seafood, and decadent desserts, all included in your cruise fare.

Accommodations and Service

Experience unparalleled comfort in well-appointed staterooms and suites on Oceania Cruises. Immerse yourself in luxury with plush bedding, elegant decor, and stunning ocean views from your private balcony. The attentive staff is dedicated to ensuring your every need is met, providing personalized service that exceeds expectations. Relax in your sanctuary at sea, knowing that every detail has been thoughtfully crafted for your comfort and satisfaction.

Entertainment and Activities

Embark on a journey filled with entertainment and enrichment on Oceania Cruises. From engaging live performances to informative lectures, there’s something for everyone to enjoy. Take part in culinary demonstrations, wine tastings, fitness classes, and more to make the most of your time at sea. Relax by the pool, pamper yourself at the spa, or join a shore excursion to explore new destinations. With a variety of activities available, your days onboard will be as vibrant or as laid-back as you desire.

Customer Reviews and Testimonials

When considering whether Oceania Cruises is worth the money, it’s helpful to look at customer reviews and testimonials to get a sense of real experiences. Many travelers like yourself have shared positive feedback about their time with Oceania Cruises.

Satisfied Customers:

  • Luxurious Experience: Passengers often praise the luxurious experience provided by Oceania Cruises, highlighting the elegant accommodations, top-notch service, and well-curated ports of call.
  • Exceptional Service: You’ll find numerous reviews commending the exceptional service on Oceania Cruises, with staff members going above and beyond to ensure a memorable journey for every guest.
  • Culinary Delights: Food enthusiasts rave about the culinary offerings on board, with a variety of dining options that cater to diverse tastes and preferences.

Value for Money:

  • Quality vs. Cost: Many reviewers point out that while Oceania Cruises may come at a premium price, the value for money is evident in the high-quality amenities, personalized service, and overall experience.
  • Inclusive Amenities: Guests appreciate the inclusive amenities such as specialty dining, enrichment programs, and entertainment options that enhance the value of their cruise packages.
  • Unique Destinations: Travelers often mention the unique destinations visited during their Oceania Cruises, offering immersive experiences that go beyond typical tourist spots.
  • Well-Rounded Activities: From cultural excursions to onboard entertainment, guests find a well-rounded mix of activities that cater to various interests and preferences.

By considering these customer reviews and testimonials, you can get a glimpse of the exceptional value and experiences that many individuals have enjoyed with Oceania Cruises.

Comparing Costs and Inclusions

What’s included in the fare.

When it comes to evaluating if Oceania Cruises is worth the cost, it’s crucial to understand what’s included in the fare. With Oceania Cruises, you’ll find that the initial cost typically covers your accommodations, meals, onboard activities, and entertainment. This means you won’t have to worry about separate expenses for these essential elements of your cruise experience.

Apart from the basics, Oceania Cruises often includes specialty dining options, allowing you to enjoy diverse culinary experiences without additional charges. Additionally, certain onboard amenities like fitness centers, pools, and entertainment shows are part of the package, ensuring you have a variety of activities to engage in during your cruise.

Additional Costs to Consider

While many aspects of your cruise are included in the fare, there are still some additional costs to keep in mind when evaluating the overall value of Oceania Cruises. One significant consideration is shore excursions. These off-ship adventures can enhance your experience but are usually charged separately. It’s essential to factor in these costs if you plan on exploring ports of call extensively.

Moreover, gratuities and alcoholic beverages are typically not included in the initial fare. Budgeting for tips for the staff and drinks onboard can help you better estimate the total cost of your cruise with Oceania Cruises. By being aware of these additional expenses, you can make a more informed decision on whether the overall value aligns with your expectations.

Considering the luxurious experience, diverse destinations, exceptional service, and inclusive amenities offered by Oceania Cruises, it’s evident that the value for money is well-received by many customers. The positive feedback regarding the well-curated ports of call, top-notch service, and unique experiences further solidifies the appeal of cruising with Oceania. While additional costs like shore excursions and gratuities need to be factored in, the overall experience and value provided by Oceania Cruises make it a worthwhile investment for those seeking a premium cruise experience.

Frequently Asked Questions

What makes oceania cruises stand out from other cruise lines.

Oceania Cruises is renowned for its luxurious experience, diverse destinations, exceptional service, and value for money, earning praise from customers for its top-notch offerings.

What amenities are included in the initial cost of an Oceania Cruises booking?

The initial cost covers accommodations, meals, onboard activities, specialty dining options, fitness centers, and entertainment shows, providing a comprehensive package for passengers.

Are additional expenses like shore excursions and alcoholic beverages covered in the booking fare?

No, additional costs such as shore excursions, gratuities, and alcoholic beverages are not included, requiring passengers to budget separately for these extras.

richard hughes

Hi, I'm Richard, a passionate traveler and cruise enthusiast. With over a decade of experience exploring the world's oceans, I've developed a deep love for all things related to cruising. Whether it's luxury liners or intimate river cruises, I enjoy sharing my insights and tips to help others plan their perfect getaway. When I'm not sailing the seas, you can find me writing about my adventures or planning my next voyage

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Reviews 2.1.

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Oceania Marina

1. Poor management of drinks package on board. 2. Bath waste pipe not connected to bath causing flooding. 3. Brown water in bath/shower caused by changing of tanks on ship. We were not informed this was to take place. 4. Surly (albeit efficient) waiting staff. 5. Three times our drinks in one of the lounges were forgotten or wrong. 6. Apart from the specialist restaurants, meals were average at best with one inedible All the above were compensated by offers of onboard credit or extra specialist restaurant bookings. This did not compensate for a cruise sold as luxury but by Oceania's own admission is "Premier" which is a lesser standard to Luxury. Not worth the cost they charge.

Date of experience : September 10, 2024

Not as good as they used to be

I was disappointed in this second cruise with Oceania. We went with them last year and couldn’t fault it. This year it was obvious there have been cutbacks especially with the food. The fish didn’t seem to be fresh and the meat a poorer quality. We paid for a luxury cruise and didn’t get it. Also there was cut back on variety with far too much Italian food ie pizza and pasta.

Date of experience : October 15, 2024

Don't book early

We made the mistake of booking in June for a Christmas cruise on Insignia. We were forced to pay the balance in July or we would lose our deposit. In August they announced a 25% cut in the cruise fare. I contacted them and was told it was a pity I had paid the full amount because if I hadn't they could have given us the benefit of the reduction. Ironic as they were the ones who forced the early payment. Most cruise lines don't require full payment so early in advance, it feels like they want to tie people up as quickly as possible in case we might benefit from a future reduction. Lesson learned, avoid this one or it may cost you big money.

Date of experience : July 19, 2024

The Oceania employees were wonderful

The Oceania employees were wonderful. We found that the meat in all dining venues was either overcooked, undercooked, unevenly cooked or dry. Twice my rare steak came out well done, my veal chop was overcooked on one end and raw on the other. Maine lobster tasteless. Cheese Gnocchi in Tuscan were gooey and shapeless. Husband served lasagne from the Terrace for an appetizer instead of 7 layer lasagne as advertised. Overall food in Terrace grill and Waves was very good but not so much in Polo and main dining room entrees.

Date of experience : May 20, 2024

Just returned from a ten day cruise on…

Just returned from a ten day cruise on the Riviera to Europe. maintenance was varnishing the decks and the odor permeated our stateroom and clothing. Finally, we were offered a new room. However, they promised not to varnish anymore so we remained in our stateroom. We arrived at ITA airlines to check in the day of departure 6 hours before the flight and were told we were on standby. The angst and stress of this situation were unbelievable. I sadly cannot recommend this cruise line in the future.

Date of experience : August 13, 2024

Treated like animals . WiFi never worked

Avoid this company . Treat passengers with disdain .customers to them are an inconvenience to be put up with. Treated terribly during boarding in Lima. Made us stand waiting for buses for 3 hours in the baking sun . No shade . No water . No toilets . No food

Date of experience : December 21, 2023

Never again

Never again! Travelled with so many Cruise Lines and this was the worst! Destination Service unfriendly and incomeptent. Most of the ports not reachable. We were on the North Atlantic Route. Rough Sea. As anybody knows but unfortuneably not the cruise line. 3 Ports weren‘t reachable with Tenderboatd. The Highlight Kristian Sund…nope. no one felt responsible. You were sent from a to z with no solution. The Restaurants? No culinary experience at all. The shore excursions were booked out 8 month ago. No alternitives to the missing ports. No alternitives to the missing shore excursions. It‘s not worth the money you spent!

Date of experience : August 15, 2024

We have been on Oceania twice and highly recommend

We have been on two Oceania cruises; Vista June 2023 & Riviera June 2024 in the mediterranean. Having cruised on NCL, Princess, Canvival (once), Celebrity, RCL (Diamond member) & Oceania, Oceania is our favorite cruise line! It does have the Best food at sea! My husband and I cannot undersand why Oceania has low ratings on this site. As they say, some of the time you can please all of the people, and all people of the people can be pleased some of the time, but you can't please all of the people all of the time.

Date of experience : June 14, 2024

Just finished a cruise on Nautica in…

Just finished a cruise on Nautica in the British Isles. The Finest Cuisine on the Sea is NOT on this line as it was mediocre. Passengers were not properly notified of cancellations. We were all waiting to go ashore and at the last minute told we couldn’t get a tender to shore because of rough seas. They knew this well in advance and still kept us in the dark. Friends were informed on the ship that their St Andrews excursion was canceled the day before it was to occur. We knew in February that St Andrews was not allowing tours because of a tournament. Why Oceania didn’t provide this information earlier was just another example of keeping passengers in the dark. Once they have you booked and on board they don’t care. Nothing to do on board when out to sea either. First time last time on Oceania. Do your research.

Two islands and three continents on the Sirena: Cruising cannot get better than this. his.

Every passenegrs needs seem to be met with the utmost courtesy, respect and kindness. I was especially impressed by the gesture to Jewish passengers to have an opportunity to hold a Friday night Sabbath blessing, prayers and service in the library at 6.30pm. Prayer books were provided, automatic candles, wineglasses, Kosher Kiddush wine, red and white, and best of all three fabulously homemade, fresh challahs baked by the chef. G-d bless him - what a fine gesture. Better than at home! It is these small details that mean such a lot and make the cruise experience one of the finest in the world. Thank you for the best twelve days ever! Delicious food, incredible coffee by your fine baristas (we are from Sydney, Australia and know about good coffee) and the most immaculate room service/cleaning by ever smiling, obliging Anna. Di and Steve Alperstein (Room 4018)

Date of experience : April 22, 2023

Unbelievable spammers/junk mailers

Unbelievable spammers/junk mailers. They buy lists of names from companies like Travel + Leisure (who sold them without permission) and then Oceania Cruises proceed to send mailing after mailing. Doesn't matter if you try to opt out, call them or send message asking them, to stop - they'll keep dumping junk mail at you. They don't answer calls or messages. Imaging if you actually paid for the service how dreadful it would be,

Date of experience : June 26, 2023

Terrible customer complaints department

In general we had an enjoyable cruise. However if you have a problem on board or afterwards, the customer service team are atrocious. One of our booked tours was cancelled. Another brought us on a completely different trip than the one advertised. When brought to the attention of the destination services manager, he really couldn't have cared less. They also managed to break a wheel off my suitcase In Trieste rendering it difficult to move. We filed in a damage report form (which they lost) and were told to buy a replacement. We tried finding one in Venice but all too dear. We hauled the case to Lisbon and after wasting 2 hours of our holiday, we managed to find a case. When we returned home, they refused to pay for this offering me just £100 whereas its replacement cost 285. This trip cost me c.25,000 and they were too cheap to pay for a replacement case. That is why we have booked our next trip with Silversea and not Oceania. Vote with your feet folks. This is not good enough. User's recommendation: Vote with your feet folks. This is not good enough.

Date of experience : June 19, 2024

NEVER book a cruise on Oceania if…

NEVER book a cruise on Oceania if having reliable Internet matters. Or an app to plan and keep up to date with goings on onboard and off-shore. And whoever is in charge of marketing at Oceania has not yet claimed its Google knowledge panel…so guests cannot even leave a review. In 2023, what global hospitality brand doesn’t allow guests to engage digitally? Sadly, and surprisingly, it’s Oceania Cruises. My bad for not checking before we booked what will be our last cruise with this brand.

Date of experience : September 03, 2023

Extremely dangerous food hygiene practices

I and many other guests on Oceania marina sailing from Lima to Peru developed food poisoning. The food was served cold, inadequately defrosted. smelt rotten tasted awful and gave us all food poisoning at many points over the dates we spent on board. diarrhoea, vomiting and diarrhoea, abdominal pain, days of abdominal pain. All were denied by the general manager on board but when you pay over £10,000 for a cruise the least you can expect is good quality food. Dr Fiona French

Date of experience : December 25, 2023

Horrible horrible customer service with…

Horrible horrible customer service with blatant bait and switch tactics. Agreed to one price over the phone for a Greek cruise and charges a higher one after the fact without warning. Then goes radio silent when trying to reach the sales consultant (Sam or Saad Shakir) via email and phone numerous times. Says their director will reach out to rectify things but never does. And then the nerve of the company to try and keep 50% of my deposit even when I canceled within the alloted timeframe. DO NOT DEAL WITH THIS POS COMPANY. Would give them 0 stars!!!!

Date of experience : February 05, 2024

Oceania create expectations they fail to meet

I have just arrived back from 2 back to back cruises on Marina to South America. On every level it was disappointing. Communication was poor reliant on an inarticulate cruise director. A good example is that the Captain was taken off ill. Rumours spread rather than a simple statement in the news letter. Attention to detail is haphazard. Staff not managed or badly trained. Management were uninterested, complacent or ... Food, best on ocean, is a joke and any comments went to junior staff who, I suspect, never passed comments on. Simple errors were everywhere.

Date of experience : December 02, 2023

Our Favourite cruise line by far

We have travelled with Oceania cruises over ten times. All wonderful experiences. The food is simply the best. Lobster, steaks , excellent Dover soles. Their Asian fusion restaurant Red Ginger is as popular as the French ‘chez Jacques’. The Polo Grill serves t-bones which have to be seen to be believed! We love their format. Great destinations, great shows, no extra charges , no charges for coffee and soft drinks. We’ve cruised with Seabourn, Silversea, and Regent, all very good too, but Oceania is the best - relaxed glamour at very reasonable prices. (BEWARE those companies who charge for all drinks including soft drinks - when you get the bill it’s eye watering). Oceania also have the best choice of onboard activities and the staff are marvellous. Our next cruise with them is in 3 weeks around the Caribbean and we can’t wait! One tip - Sam in the Southampton office is our go to customer service agent who can help with any queries. Go book!

Date of experience : March 25, 2023

WOW some of those reviews are awful (and incorrect)

WOW! I saw so many negative reviews! But looking more into the content, many are not relevant to Oceania; the complaints about "overbooked flights" relate to airlines, not Oceania. The complaints about tiny showers by obese people, well, did you have to book two seats on your flight? Do you really think that you can arrive by air and go straight to your ship? NOOO. we always arrive a day or two before embarkation to ensure we're OK to go. The list goes on and on. We've cruised on Oceania five times (Holland America and Virgin cruises before this) and have had no bad experience, BUT when we missed ports for any reason, we were given future cruise credits without question. Food? Bloody good and if it wasn't, send it back for a redo. Looking forward to our next cruise! Here's a heads up; we only EVER deal with our Oceania rep (Tia, you're wonderful) and have NEVER had any problems!

Date of experience : December 12, 2023

The crew was rude & disrespectful

The crew was rude & disrespectful. Also I was charged $75.00 more than I should have. I will never use Oceania Cruise line again. No compensation for the canceled costa mya stop, or the GI & covid that spread thru the ship making everyone sick & miserable. The servers were the best ever, especially Nolwazi

Date of experience : March 07, 2024

Guest abandonment at quay

At time of writing we should have been on SIRENA cruising to Panama. With the cruise lines permission we were boarding at Costa Maya but the ship decided not to dock. This decision was made with full knowledge that they were abandoning us in Mexico 6000 miles from home . They made no attempt to contact us ( or our emergency contacts) either by phone SMS what’s app or e mail .The final insult to this gross misconduct is that they are refusing to give us any refund.To anyone thinking of using this line …. Don’t … as they really don’t care about you or your welfare

Date of experience : March 09, 2024

Review: Oceania Riviera

cruise ship atrium staircase

What is the line?  Oceania Cruises

Name of ship?  Riviera

Passenger occupancy? 1,238

Itinerary? Venice to Athens

Riviera hits the sweet spot for food and wine devotees, delivering exceptional cuisine, wine pairing extravaganzas, and culinary and vintner-driven shore excursions. 

Start out with the big picture—what is this cruise line known for?  

Oceania Cruises maintains a strong focus on quality food and wine with complimentary specialty dining. Its loyal clientele, often younger than on luxury lines (Oceania Cruises is ranked premium, with luxury-level cuisine), love to eat and drink in style as they sail the globe. And sail the globe they do, as Oceania’s six ships cover more than 450 destinations. (Vista, Oceania’s newest and most glam ship, debuts in May 2023.) Port-intensive itineraries, including many late-nights and overnights. Among the well-maintained vessels, Riviera and twin Marina rank the largest, and arguably, the most stylish. The two were purpose-built for foodies, showcasing more dining choices and a Culinary Center offering hands-on cooking classes. 

Tell us about the ship in general  

The 1,238-passenger Riviera was built in 2012 and underwent a massive refurbishment in late 2022, including all staterooms and suites and many public venues. Its smart design emphasizes contemporary cool with lavish flourishes, like the Lalique-embellished grand staircase and gleaming Italian marble. Designed for foodies, this vessel lures connoisseurs with seven complimentary dining venues, mostly astonishingly good. Fares depend on the category of stateroom or suite booked, and can run from budget-minded to as pricey as a luxury line (with similar amenities.) Aquamar Spa + Vitality Center includes a large, well-equipped fitness center and features complimentary wellness lectures and fitness classes, a comprehensive list of treatments and medi-spa services. Come nighttime, passengers move between the casino, bars, and Riviera Lounge for primarily musical revues. 

Who is onboard?  

Riviera draws an active crowd of repeat guests, mostly American, who indulge well onboard and explore energetically ashore. While 55+ might cover the age range, I saw plenty of couples and groups of friends who looked younger. These cruisers are a friendly bunch and engage with other passengers in bars and lounges. Passengers definitely utilize the fitness center, although I always found a treadmill or free weights when needed. The jogging track draws many cruisers, too, if not to run, then leisurely walk at sunset. Complimentary classes, like yoga, do fill up. I packed casual-to-elegant country-club-ish attire, and fit right in. 

Describe the cabins  

Staterooms and suites were gutted during the recent redo, receiving a more modern design in tasteful neutral-driven brown and grey hues. Bathrooms were enlarged for all but the largest suites (Oceania, Vista and Owner’s), with passengers losing tubs but gaining oversized showers. The makeover also added better storage space, roomier closets and more USB outlets and power sources. 

The variety of staterooms and suites do provide distinctly different experiences. Entry-level inside staterooms are but 174-square-feet yet still possess Riviera signatures, like a custom plush bed and granite and marble bath stocked with Bulgari toiletries. Veranda staterooms kick it up a big notch, with 291 square feet of space including a furnished teak veranda, and a larger bath. Concierge Level Veranda Staterooms are the next notable level, providing a private lounge with a dedicated concierge, complimentary laundry and Grand Dining Room (main restaurant) room service. 

I stayed in a Penthouse Suite, the lowest suite level. I loved it. My 440 square feet included a dining table, spacious veranda and access to the Executive Lounge with its concierge and coffee, soft drinks and snacks. I only used the lounge once, but I really appreciated Penthouse amenities, like welcome Champagne, priority restaurant reservations and laundry service. I didn’t interact with my butler other than for breakfast room service, but I liked the idea of  having one. The biggest, fanciest suites are dubbed Oceania, Vista and Owner’s and grouped behind an etched glass door. Those lucky occupants wallow in more than 1,000 square feet and up, with media rooms, indoor and outdoor whirlpool spas and other luxurious appointments.  

Tell us about the crew  

Enthusiastic servers in lounges and restaurants were keen to please. I actually felt sad saying goodbye to a few. They struck the perfect chord midway between formal and casual. Butlers, who service Penthouse Suites and up, leaned more formal, befitting their roles. Concierges, including those available to all passengers, calmly handled questions about, well, everything. A shoutout to the shore excursion desk, who fielded lots of questions and kept their cool. I came away impressed with the sommeliers, too; they knew their wines and sometimes gently steered me to better selections than what I chose.

What food and drink options are available on board?  

The absolutely best aspect (besides the ports) of my sail was the food and wine. There are now seven venues; the newest (which I have yet to experience) is an al fresco trattoria and pizzeria. Reservations are needed for Toscana, Polo Grill, Jacques and La Reserve; passengers are promised at least one reservation in each (other than La Reserve) per cruise. Book as far in advance as possible; once onboard, add your name to waitlists to score additional bookings.

It’s astonishing that all complimentary restaurants use primo ingredients with abandon. You can indulge on lobster or aged prime beef every night. I tried, and liked, many new plant-based plates, such as power bowls with sea vegetables.  Main restaurant Grand Dining Room felt as festive as specialty eateries and delivered sophisticated delicious plates night after night.

I had my favorites. French restaurant Jacques presented exquisite onion soup. Polo Grill steakhouse’s bacon rolls were insane; don’t do as I did, which is eat the entire breadbasket before the big beefy main event. If Asian-fusion Red Ginger ever loses the lobster pad Thai, I think passengers (including me) would revolt. I often revisited Toscana, for its hand-fashioned pastas and rolling olive oil cart. What’s better than dipping fresh-baked focaccia into markedly different olive oils?  I barely went to the beautiful afternoon teas but when I did, the flaky scones made me swoon. La Reserve, the only fee-based eatery, offers multi-course meals with wine pairings. The Dom Pérignon six-course extravaganza was worth the decidedly steep $295 charge per person on my cruise; different vintages were paired with excellent cuisine and glasses were generously refilled. The passionate head sommelier explained each vintage and pairing in depth. Speaking of wine, I adored the bin finishing sheet added to restaurant wine lists; I found really good bottles at substantial discounts.       

Is there a spa on board and is it worth visiting?  

Aquamar Spa + Vitality Center is a rather glam and worthwhile destination for its vast array of services, from facials, detox wraps and massages to medi-spa. It offers complimentary fitness classes, like spinning and Pilates. The sauna and steam are open to any guest; no need for a treatment. Same goes for relaxing on heated ceramic loungers. Aquamar Spa Terrace features a thalassotherapy pool and whirlpools, open post-treatment or to spa-dwellers. The big adjacent fitness center offers the typical TechnoGym equipment like stair climbers, weight machines and treadmills. This spa also offers specific shore excursions dubbed Wellness Discovery Tours, like visiting hammams in port.

Activities and entertainment  

Riviera offers activities galore – even pickleball. My favorite was a hands-on cooking class with recipes from Red Ginger in the Culinary Center. Our chef instructor expertly demonstrated each dish and then we tried – and succeeded – in duplicating them at our well-equipped stations. In the Artist Loft, a resident artist displays his work and offers workshops. The big library tempts with diversified tomes and beckoning comfy chairs with ottomans. I saw lots of the same faces playing table tennis, paddle tennis, putting, croquet, bocce and shuffleboard. Some passengers attended port enrichment lectures. The pool and hot tubs stayed popular. Pre-dinner, I relished a talented female string quartet playing classical music in the Grand Bar, although the adjacent Martinis lounge was the busiest and buzziest. Post-dinner, I attended a musical show or two starring shipboard singers and dancers in the Riviera Lounge, which were okay, much like those on luxury lines. The casino was sometimes busy when I looked; with many early morning excursions, passengers tend to turn in early, although some head to Horizons for nightcaps and dancing to a live band. Props, too, to Riviera’s inclusiveness; my cruise featured an LGBTQI+ social evening.  

How was the experience for families?  

Riviera vibes like an adults-only ship, although children aged one-year-old and up are allowed to board. There are no kids clubs or programming and I didn’t see any little ones on my cruise.

Where did it sail and how were the excursions? Did anything stand out?  

My cruise sailed from Venice to Istanbul, with visits to Athens, Mykonos and Croatia’s Split and Rovinj. It’s a fairly common route with competition from other premium and luxury lines. Plentiful shore excursion choices meant choosing was challenging. My standouts were food and wine-driven. In Kusadasi, Turkey, when most visitors toured Ephesus, I joined a small group for a cooking demonstration and sumptuous Turkish lunch prepared by local cooks at a mountain resort hideaway. In Santorini, our guide whisked us to vineyards and wineries. How fascinating to learn how grapevines here thrive on dew alone, and that many island residents make wine with grapes grown in their backyards. 

Are there any stand out sustainability or green initiatives about this cruise?

On all ships, Oceania Cruises offers Go Green Tours, where cruisers engage with residents and businesses on conserving and sustaining surrounding environments. For example, in St. Kitts passengers may learn about hydroponic farming in rainforests, or in Athens, observe injured and ill sea turtles undergoing rehabilitation.

Anything we missed  

My food memories astonish me. Months later, I can still taste the illy crema, a frozen blend primarily of espresso and cream, at Baristas. I currently crave Waves Grill’s fragrant vanilla-forward milkshakes, and Wagyu burgers, their juices dripping down my hands. I see the tall chef in a tall toque expertly carving a crackling-skinned whole suckling pig at lunchtime in the Terrace Café. Long story short, the cuisine pretty much blew my mind.   

Finally, give a sentence or two on why the cruise is worth booking.

If you’re passionate about food and wine and exploring the world in style, you’ll love life onboard Riviera. 

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