msc cruises.co.uk voyagers club

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BECOME A MEMBER

Register for free in the MSC Voyagers Club

to enter a world of privileges

MSC Voyagers Club

Being an MSC Voyagers Club member means entering a world of privileges that will continue to grow the more you cruise with us. This is our way of saying thank you to loyal guests who share our passion for discovery and keep joining us, year after year. Register and you will receive exclusive privileges, including a 5% discount on your cruise fare.

If you have sailed with us since 2006 or have a confirmed booking, apply now. It's free

Have you traveled or booked with MSC?

There are five membership levels to progress through: Welcome , Classic , Silver , Gold and Diamond . Each time you cruise with us, you will earn points and as your points grow, so do your privileges and status. Don’t forget to provide your membership number at the time of booking to ensure you receive your benefits! MSC Voyagers Club membership is subject to a minimum of one cruise every three years. If no cruise has been completed in three years after the enrollment date or your last disembarkation date, your membership will expire. Should your membership expire, you must subscribe again: you will be assigned the Classic status and a new Club identification number. Log in  to your personal area to check out your points and membership expiry date.

MSC Voyagers Club T&Cs

MSC Voyagers Club FAQ

HOW TO COLLECT POINTS

Each time you cruise with us, you will earn points to upgrade your membership level. You can collect points based on the type of MSC Experience purchased, onboard services prepaid before the cruise and onboard expenses. Points are credited at the end of the cruise, approximately ten days after the disembarkation date. Take a look at more details below. 

MSC Experience purchased

Onboard services prepaid before the cruise : you earn 100 points every 150 €/$ on expenses made before the cruise on MSC packages and services included in the cruise booked*.  Onboard expenses: you earn 100 points for every 150 €/$ spent on board, excluding casino expenses. Points for onboard expenses (including pre-boarding purchased shipboard credit) will only be assigned to the MSC Voyagers Club cardholder making the final payment.

*For currencies other than € euro, the currency conversion on purchase day will apply.

Starting from July 28, 2017, members also have the opportunity to collect bonus points.  Members with an upcoming confirmed booking with MSC will receive 100 bonus points if they update or confirm their contact details (email, phone, address) up to 72 hours before sailing. Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in .  100 bonus points also apply to non-members with an upcoming confirmed booking with MSC who join the MSC Voyagers up to 72 hours before sailing.

BOOK AN MSC WORLD CRUISE AND EARN TRIPLE POINTS!

For such a unique voyage, we will credit triple membership points for the type of Experience chosen at the time of booking, allowing MSC Voyagers Club members to enjoy all the added privileges right away! Also, your Voyagers Club membership expiry date will be automatically extended by three years when booking your MSC World Cruise. 

This exclusive privilege is valid only for Classic , Silver , Gold and Diamond  members who purchase an entire MSC World Cruise. Discover MSC World Cruise !

Voyagers Exclusives

Book in advance and get the best from your MSC Voyagers Club membership: on all cruise departures*, at MSC Cruises we offer exclusive discounts for members only. -- Book 12+ months before departure and receive a 5% + 5% Discount + Double Points .** (Silver, Gold and Diamond members will also receive a €/ $50 Onboard Credit per person ) -- Book 9 to12 months before departure and receive a 5% + 5% Discount . (Silver, Gold and Diamond members will also receive a €/$50 Onboard Credit per person ) -- Book 6 to 9 months before departure and receive a 5% + 5% Discount . -- Book less than 6 months before departure and receive a 5% Discount.

For more info visit our dedicated page . *World Cruises excluded **Points will be assigned at the end of the cruise

STATUS MATCH PROGRAM Are you a loyalty member of Hotels, Cruise lines or Tour Operators?

Join msc cruises' loyalty program for free via the status match program and sail with all the privileges you're used to, thank you for visiting msc cruises.

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For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below.

Thank you for visiting our site and we look forward to seeing you on board soon!

MSC Cruises

Membership benefits

Mon, Tue, Wed, Thu & Fri 08:00 - 17:00, Sat 09:00 - 12:00, Sun & Public Holidays Closed

BECOME A MEMBER

Register for free in the MSC Voyagers Club

to enter a world of privileges

MSC Voyagers Club

If you have sailed with us since 2006 or have a confirmed booking, apply now.

Being an MSC Voyagers Club member means entering a world of privileges that will continue to grow the more you cruise with us. This is our way of saying thank you to loyal guests who share our passion for discovery and keep joining us, year after year. Register and you will receive exclusive privileges, including a 5% discount on your cruise fare.

MEMBERSHIP LEVELS

DISCOVER MORE

How to collect points.

Each time you cruise with us, you will earn points to upgrade your membership level. You can collect points based on the type of MSC Experience purchased, onboard services prepaid before the cruise and onboard expenses. Points are credited at the end of the cruise, approximately ten days after the disembarkation date. Take a look at more details below. 

MSC Experience purchased

As of May 27 2019, members who book a Voyages Selection departure will be credited double membership points for the type of Experience chosen. Points will be assigned at the end of the cruise.

Onboard services prepaid before the cruise : you earn 100 points every 150 €/$ on expenses made before the cruise on MSC packages and services included in the cruise booked*.  Onboard expenses: you earn 100 points for every 150 €/$ spent on board, excluding casino expenses. Points for onboard expenses (including pre-boarding purchased shipboard credit) will only be assigned to the MSC Voyagers Club cardholder making the final payment.

*For currencies other than € euro, the currency conversion on purchase day will apply.

BONUS POINTS:

Starting from 28 July 2017, members also have the opportunity to collect bonus points. Members with an upcoming confirmed booking with MSC will receive 100 bonus points if they update or confirm their contact details (email, phone, address) up to 72 hours before sailing. Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in . 100 bonus points also apply to non-members with an upcoming confirmed booking with MSC who join the MSC Voyagers up to 72 hours before sailing.

Bonus points are not retroactive and are always assigned approximately 10 days after the end of the cruise. A bonus point by calendar year is provided to each client.

Book an MSC World Cruise and earn triple points!

For such a unique voyage, we will credit triple membership points for the type of Experience chosen at the time of booking, allowing MSC Voyagers Club members to enjoy all the added privileges right away! In addition, your Voyagers Club membership expiry date will be automatically extended by three years when booking your MSC World Cruise. 

This exclusive privilege is valid only for Classic , Silver , Gold and Diamond  members who purchase an entire MSC World Cruise. Discover MSC World Cruise !

Voyagers Exclusives

Book in advance and get the best from your MSC Voyagers Club membership: on all cruise departures*, at MSC Cruises we offer exclusive discounts for members only. Book more than 12 months before departure to get an extra +5% discount + double point s** Book more than 6 months before departure for an extra +5% discount Only for Silver, Gold or Diamond member, receive additional €/$50 onboard credit per person when you book more than 9 months in advance.

For more info visit our dedicated page . *World Cruises excluded **Points will be assigned at the end of the cruise

Thank you for visiting MSC Cruises

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MSC Cruises

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Thank you for visiting MSC Cruises

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Thank you for visiting our site and we look forward to seeing you on board soon!

MSC Cruises

MSC Cruises’ MSC Voyagers Club loyalty program: Everything you need to know

Compared to some of its closest rivals, MSC Cruises has a relatively modest loyalty program.

Unlike the frequent cruiser programs at Royal Caribbean and Norwegian Cruise Line , the MSC Voyagers Club loyalty program doesn't offer its members a free cruise after reaching the top tier. It does not offer a massive discount on the single supplement charge for solo travelers, as Royal Caribbean offers its top-tier members, nor does it grant priority access to onboard shows.

For more cruise guides, reviews and news, sign up for TPG's cruise newsletter .

Still, the MSC Cruises loyalty program offers several valuable perks at higher levels, including a complimentary meal in an extra-charge specialty restaurant once per cruise and priority access to tenders in ports.

The MSC Voyagers Club program also allows you to status match your way into one of its top tiers — something that no other major cruise line loyalty program offers.

Ways to earn points

The points-earning system for MSC Voyagers Club is a bit convoluted, as the number of points you earn on any given cruise depends on various factors.

For starters, you earn points based on the length of the cruise you take and which MSC Cruises "experience" you book. As regular MSC Cruises customers know, the line offers four onboard experiences, each with different inclusions and price points. Bella is the most basic — and least expensive — experience available. MSC Yacht Club is the top experience available. Experiences called Fantastica and Aurea are in between.

For sailings of four nights or fewer, each passenger in the cabin will earn the following number of points depending on experience type:

• Fantastica: 400
• MSC Yacht Club: 800

For sailings of five to nine nights, every guest will earn the following number of points depending on experience type:

• Fantastica: 700
• Aurea: 1,000
• MSC Yacht Club: 1,500

For sailings of nine or more nights, they'll earn the following number of points depending on experience type:

• Fantastica: 1,000
• Aurea: 1,500
• MSC Yacht Club: 2,000

In addition to the above, you can also earn points for extras when spending money on MSC Cruises ships or when booking in advance of sailing. You'll earn 100 points for every $150 you spend on prepaid and onboard expenses.

One caveat: Only the MSC Voyagers Club member who makes the final payment for onboard expenses will receive those points. For expenses for prepaid services that apply to all cabin occupants (and not single occupants), points will be equally distributed among the cabin occupants.

For example, say the total amount of prepaid onboard services that apply to all cabin occupants before the cruise is $600. If there are four cabin occupants, the spending for the points calculation of each member will be $150, which is equal to 100 points.

Related: The ultimate guide to MSC Cruises ships and itineraries

The final way to earn points is by updating your contact details up to 72 hours before departure on your next cruise. This will earn you 100 points.

All points, including for the cruise, onboard spending and updating your profile, will pop up in your account about 10 days after the cruise is completed.

MSC Voyagers Club tiers and benefits

There are four tiers to the MSC Voyagers Club program:

• Classic : 1 to 2,199 points
• Silver : 2,200 to 4,299 points
• Gold : 4,300 to 9,999 points
• Diamond : 10,000 or more points

As is typical for cruise line loyalty programs, the entry-level tier (Classic) doesn't provide many truly valuable rewards. By far, the most alluring benefit at this level is the 5% discount members receive when booking future sailings. (This discount is not valid for MSC Grand Tours and when booking Tandem cabins, which are specially discounted cabins that parents can book for kids.) That's real savings every time you book a cruise.

Additionally, Classic members receive:

• An extra 5% discount on Voyagers Exclusives sailings made six to nine months before departure
• An MSC Voyagers Club e-newsletter
• MSC Voyagers Club personalized luggage tags for embarkation in the e-ticket
• An MSC Voyagers Club card
• An invitation to a "welcome back" cocktail party
• A dedicated number to call on board
• Discounts on many packages and amenities, including onboard pictures, digital accessories, Wi-Fi and spa and fitness offerings
• An MSC Shops discount (for each $50 spent in any onboard shops, you will receive a $10 discount)

Note that the MSC Shops discount has a lot of fine print. The discount is not combinable with promotions available on board and is not available for spending on tobacco products and electronics. It's also only valid on the first day of a cruise. That final point prompts us to downgrade the value of this perk considerably.

Upon reaching the second tier of the program, Silver, you get a couple of additional perks. The most notable to us is a $50 onboard credit per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure. (If you book nine to 12 months in advance, you get the $50 credit but not the double points.)

The Silver level also brings an unspecified milestone reward and all the perks of the lower-tier Classic level.

Related: Everything you need to know about MSC Cruises cabins and suites

You will be a member of the Classic level as soon as you take a single cruise, as it takes only 1 point to reach the Classic level. You also might be able to reach the Silver level in just one cruise if you take a long voyage of nine nights or more, pay for the top MSC Yacht Club experience and do a modest amount of onboard spending.

Still, a more typical cruiser sailing seven-night trips at a mid-tier Fantastica or Aurea experience level would need two or three cruises to reach the Silver level.

The elite level that makes a difference

Being loyal to MSC Cruises starts paying off in a more meaningful way once you reach the Gold level of the MSC Voyagers Club program. Even here, though, the rewards are still relatively modest.

The Gold level comes with one solid perk: priority disembarkation in ports where a tender boat is required. This can make a real difference in your cruising experience, as it means you can get off the ship much faster in some cases than the majority of other passengers. That will allow you to maximize your time in tender ports.

Additionally, Gold status brings all the perks of the tiers below it plus:

• A complimentary one-hour thermal area session once per cruise
• A complimentary gift
• A complimentary photo taken during the "welcome back" cocktail party
• A complimentary birthday cake when it's your birthday

It could take you as few as two cruises to reach the Gold level if you sign up for longer sailings and pay for the top MSC Yacht Club experience. Someone sailing seven-night trips at a mid-tier Fantastica or Aurea experience level would need four or five cruises to reach the Gold level.

The best elite perk with MSC Voyagers Club

Alas, there isn't a "wow" perk in the entire MSC Voyagers Club menu. As noted above, unlike some lines, MSC Cruises doesn't award top-tier members with truly high-value perks such as a free cruise. Still, MSC Voyagers Club's top Diamond status tier does come with a few enticing benefits.

Our favorite perk in the entire MSC Voyagers Club program is the complimentary dinner at a specialty restaurant that comes with Diamond-level status. That said, be warned that the complimentary dinner comes with a lot of fine print (so much fine print, in fact, that to use it verges on the ridiculous).

The complimentary dinner, in theory, is for you and a cabinmate. However, among the fine-print caveats is that two Diamond members staying in the same cabin don't get two free dinners.

If you and your spouse are both Diamond members, and you dine together using the perk, MSC Cruises counts that as you both using your perk for that one meal. That said, if you had two other people staying with you in the same cabin, you and your spouse could each use your perk to take one of them out for the free dinner, resulting in two free dinners for your cabin.

Additionally, the complimentary dinner privilege at specialty restaurants might not be available on all ship classes. Members under the age of 18 must be accompanied by an adult at dinner. Also, drinks are not included with the complimentary dinner, nor are you allowed to bring outside drinks into the restaurant.

Related: The 6 types of MSC Cruises ships, explained

Should all that prove too confusing, MSC Voyagers Club Diamond status thankfully also offers two other solid perks:

• A priority line for boarding on embarkation day
• Priority disembarkation at the end of the cruise

Diamond level also provides all the perks of the tiers below it plus:

• Courtesy bathrobe and slippers available during the cruise
• A complimentary dance class
• An invitation to an exclusive Diamond Party
• Late cabin checkout on disembarkation day
• A chocolate gift

Someone sailing seven-night cruises at a mid-tier Fantastica or Aurea experience level would need to take about eight to 10 trips to reach the Diamond level, depending on onboard spending.

In contrast to every other major cruise line loyalty program, MSC Cruises customers do not get "forever status" once they reach a certain tier of the MSC Voyagers Club. Once achieved, your status is only good as long as you take a cruise at least once every 36 months.

If you don't take a cruise once every 36 months, you will see your points in the MSC Voyagers Club disappear and your entire account erased. You'll have to reenroll and start all over again.

This is a notable difference from other cruise line loyalty programs, as "forever status" is one of the great allures of such programs. Many airline frequent flyer programs, by contrast, require loyalty members to requalify for status each year.

MSC Voyagers Club status match

As noted above, the MSC Voyagers Club program allows you to status match your way to its top tiers — something other major cruise line loyalty programs don't offer.

If you show proof of a high loyalty program status level with a competing cruise line, a hotel company or even a booking site such as Expedia, you can catapult your way from no status to a top-tier status with MSC Cruises in a jiffy. A high status level at an airline, alas, won't get you a status match at MSC Cruises, with a handful of exceptions such as a high status level at Air China.

This MSC Cruises status match, to us, is a big deal. It's one thing that sets MSC Voyagers Club apart from other cruise line loyalty programs.

The status match process at MSC Cruises is simple. Go to the dedicated enrollment page for MSC Voyagers Club status matching at the MSC Cruises website. You'll find a short online form where you enter some personal details (including name, birth date and address) and details about your status level with another loyalty program. You'll then have to upload a picture of your membership card for that program (or, if you don't have a membership card, a screenshot of your online account page showing your name and status).

That's it. Within a few days, you'll get an email or text welcoming you into the MSC Voyagers Club program at a status tier that matches your status with the other brand.

The dedicated enrollment page lists more than 60 loyalty programs from which you can status match into the MSC Cruises loyalty program. They include such cruise line loyalty programs as Royal Caribbean's Crown & Anchor Society and Carnival Cruise Line's VIFP Club program . Your status in the loyalty programs run by such major hotel chains as Hilton , Hyatt and Marriott also can be submitted for a match.

MSC Cruises doesn't offer a chart showing which tier of its loyalty program you will receive based on your tier at each of the other brands. Our staff members at TPG have had luck matching into the top Gold or Diamond tiers of the MSC Voyagers Club program from high levels of competing programs. One TPG editor received top Diamond tier status in the MSC Cruises program as a match to World of Hyatt Globalist status, for instance. Another staffer received Gold status in the MSC Cruises program as a match to the Diamond level in Royal Caribbean's program.

You can enter your status in only one program when seeking a match, so pick the program in which you have the highest status level.

Bottom line

MSC Cruises offers some decent perks in its four-tier loyalty program, including discounts and onboard credits when you book additional cruises. It also allows cruisers to status match their way to the top tiers of the program.

Still, the MSC Voyagers Club program is not nearly as robust a frequent cruiser program as those offered by such rivals as Royal Caribbean and Norwegian.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
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• The 8 worst cabin locations on any cruise ship
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Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

• P&O Cruises ( UK )

P&O Peninsular Club & MSC Voyagers Club Status Match

By annarack , March 18, 2021 in P&O Cruises ( UK )

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It seems MSC offer a status match against several loyalty schemes, including P&O, which gives 5% off their cruise prices.  We are looking to try them at the end of the year and therefore I think we need to register for their loyalty scheme before making a booking, in order to claim the discount.  Has anyone else who regularly sails with P&O done this before?  How did it work?  We are Atlantic Tier on P&O so not sure which MSC status we would be matched to, probably pretty low!  Do all passengers in the cabin need a status, or would one do?  I have been looking on the MSC board but all the loyalty posts seem very focused on US hotel/cruise line matches, so I thought it might be worth asking on here re a P&O match specifically.  Any advice welcome please.  Thank you.

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yorkshirephil

46 minutes ago, annarack said: It seems MSC offer a status match against several loyalty schemes, including P&O, which gives 5% off their cruise prices.  We are looking to try them at the end of the year and therefore I think we need to register for their loyalty scheme before making a booking, in order to claim the discount.  Has anyone else who regularly sails with P&O done this before?  How did it work?  We are Atlantic Tier on P&O so not sure which MSC status we would be matched to, probably pretty low!  Do all passengers in the cabin need a status, or would one do?  I have been looking on the MSC board but all the loyalty posts seem very focused on US hotel/cruise line matches, so I thought it might be worth asking on here re a P&O match specifically.  Any advice welcome please.  Thank you.

Initially MSC offered a really good deal on status match, they have since watered it down, but still worth having, their chocolate ships are to die for. This is an excerpt from the details we got which has the email address, I advice you contact them. Albeit we have quite a few P&O cruises we matched against our Princess loyalty as we were marginally higher with them, we got matched to Black which was their top tier, it has changed since then and we missed our Japan cruise last year so never got to use the system. There was an MSC thread dedicated to price matching and all its trials and tribulations. As you say a lot are focused on the US side as MSC has been pushing to get a bite of the US market. You will need to be patient as MSC customer service is not very good, unless you want to book a cruise, which is the same with other lines.

HERE ARE JUST A FEW OF THE PRIVILEGES THAT YOU CAN ENJOY WITH YOUR MSC VOYAGERS CLUB MEMBERSHIP: • 5% discount off all your bookings with MSC Cruises • Welcome cocktail at the start of each cruise and further onboard privileges • Great savings on spa treatments, minibar purchases and many other onboard services • E-newsletter with news and special offers To find out more visit mscvoyagersclub.co.uk Enjoy all your exclusive benefits on your first cruise with MSC Cruises. Just don’t forget to quote your club number at the time of bookin

ohnonotmeagain

Try mscvoyagersclub.co.uk. 

Gettingwarmer

Here is the form to fill in

https://www.msccruises.co.uk/manage-booking/msc-voyagers-club/status-match

We matched some time ago with our Princess Elite Loyalty and were matched to the highest tier Black which I think has now changed its name to Diamond.

We had a marvellous cruise in the Yacht Club on the Preziosa, Carribean and Transatlantic..

Thanks everyone!  I filled in the form this morning and have already had a loyalty card emailed through to me, amazingly quick service!  I have only been given Classic membership, but 5% off is a great bonus and the chocolate ships sound fab, I will have to get my husband to register too just for this perk - we will be travelling with our two small children so one ship on a stick would not suffice!!

My next question is how do I link my account to the booking I want to make to get the discount please?  I've just done a dummy booking online but couldn't see anywhere to enter my new membership number.

Thanks again.

5 minutes ago, annarack said: Thanks everyone!  I filled in the form this morning and have already had a loyalty card emailed through to me, amazingly quick service!  I have only been given Classic membership, but 5% off is a great bonus and the chocolate ships sound fab, I will have to get my husband to register too just for this perk - we will be travelling with our two small children so one ship on a stick would not suffice!! My next question is how do I link my account to the booking I want to make to get the discount please?  I've just done a dummy booking online but couldn't see anywhere to enter my new membership number. Thanks again.

It's on the second page where Cabin Selection is

  https://www.msccruises.co.uk/Booking?CruiseID=MA20210703SOUSOU&Type=CROL&PriceCode=MAGB1P79PR#/category/0

Ah ha, well hidden, thanks so much!

You can see the special voyages at the bottom of this page.

https://www.msccruises.co.uk/manage-booking/msc-voyagers-club

Thank you.  We have booked!  Sorry to have hijacked the P&O forum for this.  We were originally due to sail in July on Iona to Norway, then hoped to perhaps book a UK cruise with P&O but no luck due to vaccination policy as we have children who will be travelling with us.  Now we have booked a very similar Norway itinerary with MSC for end of August.  Obviously no guarantees it will happen, but if things are more normal by then at least we have the chance of a holiday...  Thanks for all the advice and help.

We didn't know about the status match until after we had booked.  we have applied and it came through really quickly,  in fact they even phoned me because they couldn't match my details.  Gave a Gold Status to match our Caribbean tier on P&O.  They seemed to think the 5% discount could be added retrospectively.  I must chase that up just in case our cruise sails in July.

17 hours ago, annarack said: Thank you.  We have booked!  Sorry to have hijacked the P&O forum for this.  We were originally due to sail in July on Iona to Norway, then hoped to perhaps book a UK cruise with P&O but no luck due to vaccination policy as we have children who will be travelling with us.  Now we have booked a very similar Norway itinerary with MSC for end of August.  Obviously no guarantees it will happen, but if things are more normal by then at least we have the chance of a holiday...  Thanks for all the advice and help.

We’re on that end of August Magnifica trip too (if it happens) following a previous Iona cancellation. 

Remember you have to do a minimum of one cruise every three years or your membership expires.

Solent Richard

On 3/18/2021 at 10:10 AM, annarack said: It seems MSC offer a status match against several loyalty schemes, including P&O, which gives 5% off their cruise prices.  We are looking to try them at the end of the year and therefore I think we need to register for their loyalty scheme before making a booking, in order to claim the discount.  Has anyone else who regularly sails with P&O done this before?  How did it work?  We are Atlantic Tier on P&O so not sure which MSC status we would be matched to, probably pretty low!  Do all passengers in the cabin need a status, or would one do?  I have been looking on the MSC board but all the loyalty posts seem very focused on US hotel/cruise line matches, so I thought it might be worth asking on here re a P&O match specifically.  Any advice welcome please.  Thank you.

In matter of fact MSC does a little more than that. It also transfers one's status across to their 'Voyagers Club'...

We used the package to give MSC a try 13 months ago and it turned out to be a good move. Read my review here...

https://solentrichardscruiseblog.com/2020/03/25/msc-preziosa-yacht-club-experience/

While the Yacht Club offers unlimited drinks around the ship it was still good fun to attend the additional 'Voyager Club' parties...

That's not to say we've abandoned P&O of course. We have a Iona Maiden replacement cruise booked along with another MSC cruise in October.

15 hours ago, sueandphil said: We didn't know about the status match until after we had booked.  we have applied and it came through really quickly,  in fact they even phoned me because they couldn't match my details.  Gave a Gold Status to match our Caribbean tier on P&O.  They seemed to think the 5% discount could be added retrospectively.  I must chase that up just in case our cruise sails in July.  

Hi Sue. I've just seen your post after I'd written mine above. I didn't want you to think there was something amiss on your MSC status transfer. I too am a P&O Caribbean member but what I did was use my Cunard 'Diamond' status on that particular transfer.

Thanks Richard, a great review and photos, and I loved the Death in Paradise pictures.  I have subscribed to your blog.  Getting pretty excited about the idea of trying MSC now, just really hoping things go well over the coming months and cruising can safely restart.  I do wonder if this could become a scenic trip only, rather than a chance to actually visit the fjords, but we would just be glad to be on board.  Fingers crossed.

I managed to get black status on MSC from my Diamond Status on Royal Caribbean.  I've never used it though!

On 3/19/2021 at 9:59 AM, Ecuador said: Remember you have to do a minimum of one cruise every three years or your membership expires.

Membership has been extended because of covid. I am not sure for how long, probably states on website somewhere. I have actually emailed MSC to ask so will post when I get a reply.

5 hours ago, yorkshirephil said: Membership has been extended because of covid. I am not sure for how long, probably states on website somewhere. I have actually emailed MSC to ask so will post when I get a reply.

When you log in to the MSC voyages club

https://www.msccruises.co.uk/my-msc/msc-voyager-club

It shows your membership level, and your membership number and past cruises , my Diamond membership shows expires 05/2022 I know this got extended, have been trying to book another cruise within the 3 year period  but all get cancelled due to COVID. MSC seem very fair with regards to their membership .

15 minutes ago, LifeonMars said:   When you log in to the MSC voyages club https://www.msccruises.co.uk/my-msc/msc-voyager-club It shows your membership level, and your membership number and past cruises , my Diamond membership shows expires 05/2022 I know this got extended, have been trying to book another cruise within the 3 year period  but all get cancelled due to COVID. MSC seem very fair with regards to their membership .

My expiry is 05/2022, it would have expired 2019 under normal conditions had we not had a cruise scheduled for 2019. 

Thanks for the update.

• 1 year later...

BlueEyes1811

Hi, Does P&O Statue Matching? I am Sapphire with NCL and Gold with MSC Thanks

Just now, BlueEyes1811 said: Hi, Does P&O Statue Matching? I am Sapphire with NCL and Gold with MSC Thanks

7 minutes ago, yorkshirephil said: No.

Ahh what a shame  😪

Does anyone have recent info about what tier MSC will match you to for various Peninsular Club status?

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Query about adding Voyager Club number to a booking

By peteukmcr , July 27, 2016 in MSC Cruises

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We have made 2 reservations with MSC and although as lead passenger, the system has picked up my Voyager Club number, it did not pick up the 2nd passenger's membership number.

I have tried to get MSC to update the booking over the phone, but they can't update the 2nd passenger details and I can't do it online.

The 2nd passenger can access the Voyager Club using their membership number and if they were to make a booking it is recognised.

The reason we want both passengers to have the numbers on the bookings is to ensure that any onboard benefits are offered to the both of us.

Has anyone else had this issue and managed to get it resolved? If so, any advice would be welcomed.

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TheSoccerCoach

I am following this as we have been a bit confused about the Voyager Club numbers as well.

My wife did the match thing and is now Silver with her #.

I have my own number, but it is at Classic level.

We want to be sure we both benefit from her Silver. We were wondering if MSC would combine our numbers...do away with my lesser one...etc.?

We have made 2 reservations with MSC and although as lead passenger, the system has picked up my Voyager Club number, it did not pick up the 2nd passenger's membership number.   I have tried to get MSC to update the booking over the phone, but they can't update the 2nd passenger details and I can't do it online.   The 2nd passenger can access the Voyager Club using their membership number and if they were to make a booking it is recognised.   The reason we want both passengers to have the numbers on the bookings is to ensure that any onboard benefits are offered to the both of us.   Has anyone else had this issue and managed to get it resolved? If so, any advice would be welcomed.

I had a similar problem with a booking made through MSC UK - my number was showing on the booking info but my DH's was missing. I emailed them and it was sorted immediately.

I have recently had the same issue; you may want to try the following:

1. Log into your wife's voyagers club account

2. After she is logged in, click onto her name at the top right corner of the page (next to GB/EN)

3. Underneath "Manage your booking" enter the booking number and YOUR name (not your wife's name)

After doing that, the booking should now show up under "My bookings" in your wife's account.

We have recently made a booking under my boyfriends name (he has Silver status, I have Classic) and this is how I managed to add it to "my bookings." I also received an e-mail a day later saying "Thank you for your booking," - without any other details though, so no new booking confirmation with my number on it.

(Let me add, I did this on the Austrian website, not on the UK one.)

I am following this as we have been a bit confused about the Voyager Club numbers as well.   My wife did the match thing and is now Silver with her #.   I have my own number, but it is at Classic level.   We want to be sure we both benefit from her Silver. We were wondering if MSC would combine our numbers...do away with my lesser one...etc.?   Thoughts?

I do not think that MSC will combine your numbers, at least they did not with us (my boyfriend is at Silver level, I am at Classic).

With the Silver and Classic combination, in my opinion, it is not a problem anyways, as there is hardly any difference between the two.

Here is what I can think of:

- Should you book an MSC Voyages Selection Cruise with 5 + 15 % discount, your wife will receive a 50 Dollar/Euro on-board credit. So make sure you book under your wife's name and number, not yours!!

- There will be a free fruit basket in your cabin for Silver members. Maybe your wife is willing to share? ;)

- When she reaches the next level she will receive a lapel pin :D

1fifthavenue

Andy and I have had these problems in the past too, and at one point I was told we should have given them both when we booked (which you can't do!)

I tend to email [email protected] ; [email protected] and tell them the booking reference and both of our numbers, they've then updated it.

Hi Pete   Andy and I have had these problems in the past too, and at one point I was told we should have given them both when we booked (which you can't do!)   I tend to email [email protected] ; [email protected] and tell them the booking reference and both of our numbers, they've then updated it.   Tim

I was told to email [email protected] , so I may forward to the emails you mention too.

I've got the email of the customer service manager, not sure she'd thank me for posting it on here though haha, generally I send everything to her as I got to the end of my tether with the website problems and having someone else's details on my account!

The only differences between Classic and Silver are

1) Milestone pin when you get to Gold

2) a basket of fresh fruit in the cabin (once per cabin per cruise.) So even if you were both Silver you'd only get 1 basket of fruit .

MSC don't allow combining points from one guest to another.

from the Voyagers Club T&Cs

6.5 The points and benefits assigned to the members are strictly personal and cannot be yielded, transferred, sold, converted into money or reimbursed in the case of partial use.

The only differences between Classic and Silver are 1) Milestone pin when you get to Gold 2) a basket of fresh fruit in the cabin (once per cabin per cruise.) So even if you were both Silver you'd only get 1 basket of fruit .   MSC don't allow combining points from one guest to another.   from the Voyagers Club T&Cs         Pete

but they'd both need to be on there to collect the points so that they reach the same level together...

GOLDENBONNY

I never enter both cards on booking time. I book on my DH card and they have my number automatically on my name in system .

If you have your marine # with MSC you will collect points for sea days any way ,for all other staff you will get points if you use your card .So its never same level together .

Hi Tim, exactly the same situation where you can't add both when booking.   I was told to email [email protected] , so I may forward to the emails you mention too.

You don't need to enter both . Just make sure on you booking you have your partner name and mariner number .

I contacted the reservations team and they couldn't amend the bookings either, so I was advised to email Voyager Club which I have just done, so we'll see.

I emailed [email protected] .

When your tickets are issued, you'll know if the 2nd passenger's VC membership is included IF their membership level is indicated on the luggage tags - it isn't indicated anywhere else on the travel documents. If it's omited means that the ship doesn't have the info and the level won't be shown on the cruisecard - you'll end up having to go to Guest Services to have it sorted (speaking from experience!). Onboard benefits won't be available otherwise.

What's a 'mariner' number? Sorry first timers on MSC.

I emailed [email protected] .       When your tickets are issued, you'll know if the 2nd passenger's VC membership is included IF their membership level is indicated on the luggage tags - it isn't indicated anywhere else on the travel documents. If it's omited means that the ship doesn't have the info and the level won't be shown on the cruisecard - you'll end up having to go to Guest Services to have it sorted (speaking from experience!). Onboard benefits won't be available otherwise.

Thanks. That's why I want it correcting before the tickets are issued if possible so that the onboard benefits are correct.

on my recent cruise, Andy's was registered but mine wasn't. I went to reception with my number and got it sorted - new card issued. Take a post-it note with both your number's on, just in case

Sorry ,it's called Voyager number on MSC :) Just look on your booking info . After your wife name should say Voyager # .

Wow what great service, a reply within 2 hours and 1 booking now shows both Voyager numbers. Although the rep thought both were updated, she is to check tomorrow as 1 still hasn't updated. Still impressive in terms of turn around though.

Delighted it's sorted. :) Have a great cruise, Pete!

All sorted now. The rep took ownership and emailed me today to say all bookings have been updated successfully. Great customer service

Glad for you, Pete ................. you can now focus on looking forward to your cruise :) Have a great one!

No they don't combine numbers.

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