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FTE Global is now widely renowned as “the CES for aviation”, and following our most acclaimed show in December we return to the outstanding ARIA Resort & Casino in Las Vegas for our 16th edition where the most forward-thinking air transport industry experts will once again come together to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

The theme will be “Future-Proofing Air Transport” and the show will champion bold new ideas, technologies, solutions, collaboration & innovation efforts to ensure individually, and collectively, we do everything in our power to make travel great again and build back better for our planet, and the passengers we serve. Attendees will have access to multiple conference tracks with inspirational speakers from inside and outside the industry, a major end-to-end exhibition, unique social and networking events, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings and startup showcases. The engagement opportunities between participants will be unrivalled, and will give you fresh perspectives on who to partner with, how-to best power your recovery efforts and future-proof your next wave of propositions and strategies.

Future Travel Experience Global Exhibition (FTE Global)

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Future Travel Experience Global Exhibition (FTE Global) will be held 19 to 21 Sep 2023 in Las Vegas, United States of America. Future Travel Experience Global Exhibition (FTE Global) is where the most forward-thinking air transport industry experts will once again come together to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies. The theme will be “Future-Proofing Air Transport” and the show will champion bold new ideas, technologies, solutions, collaboration & innovation efforts. Attendees will have access to multiple conference tracks with inspirational speakers from inside and outside the industry, a major end-to-end exhibition, unique social and networking events, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings and startup showcases. The engagement opportunities between participants will be unrivalled, and will give you fresh perspectives on who to partner with, how-to best power your recovery efforts and future-proof your next wave of propositions and strategies. Future Travel Experience Global Exhibition (FTE Global) is an event and I like events...

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 Hear from experts from inside and outside of the industry, as they share their knowledge, experience and learnings

Thought-provoking conference streams

Unique session formats

Expand your connections and catch up with industry friends

Find practical solutions to industry challenges and help inspire your ongoing customer experience and business strategies.

FTE Global Innovate Awards ceremony

Experience the ‘Entertainment Capital of the World’

Why exhibit?

Our expo floor will host a global collection of suppliers representing household names through to the most innovative companies and startups whose solutions, products and services will help inspire your next moves to enhance end-to-end customer experiences and improve your business performance & sustainability efforts. We pride ourselves on attracting the most progressive suppliers, and not just the usual suspects, to help our attendees with their differentiation efforts.

If you have a product, service or solution that can help to make travel great again and build it back better for our planet, and the passengers we serve you should be exhibiting in front of the industry’s decision-makers at FTE Global 2022. On the other hand, if you are looking for that cutting-edge solution that can improve your approach to customer experience, commercial performance or operational efficiency, the FTE Global exhibition is the place to find it.

Key areas of focus for 2022:

•  Digital Transformation & Automation
•  Future Mobility
•  Identity, Biometrics & Security
•  Future Airport – Technology, Planning & Design
•  Inflight - Service, Technology & Product
•  Sustainability
•  Touchless Travel & Queue Management
•  Reimagined End-to-End Guest Experiences
•  Commercial, Retail & Ancillary Innovation
•  Startup Innovation
•  Metaverse, NFTs & Crypto
•  Workforce Development
•  Operational Efficiency
•  Baggage Transformation

The Conferences

Hear from the most inspirational speakers from inside and outside of the industry, delivering candid and revealing insights to help future-proof our sector.

The conferences will also focus on a wider range of topics, including:

• Digital Transformation & Automation
• Health, Sanitisation & Testing
• Future Airport & Inflight Experiences
• Design & Technology
• Cost Reduction & Operational Efficiency
• Reimagined Guest Experiences
• Identity, Biometrics & Security
• Protecting & Empowering Workforce
• Offsite & New Processing Practices
• Robotics & Autonomous Vehicles
• Digital Twins
• Urban Air Mobility
• Commercial, Retail & Ancillary Innovation
• and perhaps most importantly considering our theme – Sustainability – with a case study focused approach that will help to champion innovations from around the world.

Our conference sessions build on our landmark keynotes, and we deliver a memorable learning experience by providing progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia and startups across the multiple conference tracks that will take place across the show.

Event App & Attendee Engagement Platform

Driving new collaborations to create industry progression is at the heart of Future Travel Experience, and our intelligent event app with built in attendee engagement platform is the tool designed to help achieve this.

This platform will enable you to connect with technology companies, suppliers, airports and airlines in advance of the show to ensure you meet the right people during your time in Vegas. The event app also serves as an alternative to traditional paper-based event guides, giving you access to the event agenda, delegate list, exhibitor profiles and useful event information. This easy-to-use system will ensure that you can make the most of every minute spent at FTE Global 2022.

All registered attendees and exhibitors will be invited to access the event app and meeting systems prior to the event, to unlock their full networking potential.

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Future Travel Experience Global 2022 Expo

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• Aria Resort & Casino, Las Vegas, Nevada

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Future Travel Experience Global is an event designed for air transport industry experts.

Why Attend – 2022

At the show, the most forward-thinking air transport industry experts will come together to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

Attendees will have access to multiple conference tracks with inspirational speakers from inside and outside the industry, a major end-to-end exhibition, unique social and networking events, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings and startup showcases.

Across multiple conference tracks attendees will hear from industry leaders on a range of topics from future airports and inflight experiences; design, construction and sustainability; touchless travel; digital identity & security; health, sanitisation & testing; digital transformation; e-commerce; robotics & autonomous vehicles; 5G & digital twin capabilities; commercial innovation and new air mobility solutions.

In addition, participants will be able to see the air transport and travel industry’s most forward-thinking providers, including household names and pioneering startups, showcasing their products, services and concepts.

Why Exhibit – 2022

The show uniquely attracts all stakeholders who enable and facilitate business transformation efforts, and end-to-end customer journeys, so exhibitors can expect to meet airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry players.

For exhibitors who have a product, service or solution that can help to make travel great again, the show is an ideal opportunity to be exhibiting in front of the industry’s decision-makers.

The Airline Passenger Experience Association (APEX) is a network of the world's leading airlines, airports, alliances, suppliers, and related companies committed to elevating the air travel experience for passengers.

In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience. APEX reinvests all of its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across the industry.

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Future Travel Experience Global Exhibition

September 6, 2022 - september 9, 2022.

FTE Global is now widely renowned as “the CES for aviation.” Following their most acclaimed show in December, FTE returns to the outstanding ARIA Resort & Casino in Las Vegas for our 16th edition, where the most forward-thinking air transport industry experts will once again come together to learn, collaborate, and be inspired on their next moves to transform their organizations’ passenger experience, business performance & sustainability strategies.

The theme will be “Future-Proofing Air Transport,” and the show will champion bold new ideas, technologies, solutions, collaboration & innovation efforts to ensure individually and collectively, we do everything in our power to make travel great again and build back better for our planet, and the passengers we serve.

Attendees will access multiple conference tracks with inspirational speakers from inside and outside the industry, a major end-to-end exhibition, unique social and networking events, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings, and startup showcases. In addition, the engagement opportunities between participants will be unrivaled. They will give you fresh perspectives on who to partner with, how-to best power your recovery efforts, and future-proof your next wave of propositions and strategies.

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November 22 2021  |  Events

FTE's upcoming global attraction

By Jane Hobson

This is a special feature from PAX Tech 's December APEX EXPO Long Beach 2021 digital edition , page 38 .

FTE Global is hosted in Las Vegas, billed as the entertainment capital of the world

The December 7 to 9 Future Travel Experience ( FTE ) Global show in Las Vegas marks the 15th anniversary of the event. US borders recently reopened for vaccinated travelers and Daniel Coleman, Founder and CEO of FTE, tells PAX Tech how FTE Global is shaping up to be a memorable experience.

“Las Vegas is where it all began for us. Everybody there has a real purpose, and passion for innovation, which we are really proud to facilitate. We’re extremely happy that we would be able to celebrate our 15th anniversary show with our partners, colleagues and friends from across the industry,” he tells PAX.

In the past five years, FTE Global has grown to have a “very unique ‘future’ focus,” highlighting the innovation efforts inside and outside the industry, revealing what can be leveraged when pushing the boundaries of technology, design and collaboration, Coleman says.

The theme of FTE Global 2021 is ‘ New approaches for a new world.’

“There is a window here to reimagine how the air transport industry operates, taking advantage of the momentum of collaboration across departments and between stakeholders,” Coleman says.

The expo will provide progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia and startups. Attendees will have access to the exhibition, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings and startup showcases.

Coleman says FTE is taking its networking at FTE Global to the next level with a Welcome Reception in the exhibition hall and an Opening Night Mixer & Bar Games Olympics at Beerhaus on December 7. A performance by Las Vegas’ leading Elton John Tribute act will take place outside on the Ironwood Terrace at the ARIA Resort on December 8.

The show is expected to gather close to 1,000 executives. Some of the speakers include Matt Muta, Vice President Innovation, Delta Air Lines ; Michael Leskinen, President, United Airlines Ventures & Vice President of Corporate Development and Investor Relations, United Airlines; Brian Loo, Senior Director of Operations Development, Meow Wolf; Charles Duncan President, Swoop & Executive Vice President, WestJet ; and Alison Taylor, Chief Customer Officer, American Airlines .

There are more than 55 confirmed exhibitors, with many more expected to join as the date approaches – especially with eased border restrictions, Coleman says.

FTE Global will feature unique conference tracks, such as ‘ Future Airports ’ with sessions on how airports should look and operate in the post-COVID-19 world. The ‘ FTE Air MobilityX Summit ’ will help stakeholders understand the developments in this space and how they should adapt their strategies, infrastructure and systems to take advantage of the major change in transportation.

There will be interactive workshops on topics from virtual queuing and mobility of the future to establishing hyperloop pilot projects and cybersecurity mitigation strategies. McCarran International Airport and the TSA will jointly lead guided tours and deliver briefings on the iteration of the future security checkpoint site at LAS. The US CBP will lead technical workshops on the best approaches to rolling out a biometrics programme. Pre- and post-show webinars will be available online for free to look at future industry trends beforehand and further into some of the key topics from the event.

Partners for the event include the Airline Passenger Experience Association ( APEX ), the FTE Advisory Board and host McCarran International Airport.

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Future travel experience global 2022.

FTE Global is now widely renowned as “the CES for aviation”, and following our most acclaimed show in December we return to the outstanding ARIA Resort & Casino in Las Vegas for our 16th edition where the most forward-thinking air transport industry experts will once again come together to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

The theme will be “Future-Proofing Air Transport” and the show will champion bold new ideas, technologies, solutions, collaboration & innovation efforts to ensure individually, and collectively, we do everything in our power to make travel great again and build back better for our planet, and the passengers we serve. Attendees will have access to multiple conference tracks with inspirational speakers from inside and outside the industry, a major end-to-end exhibition, unique social and networking events, co-creation workshops, tours, TSA and US CBP briefings, Think Tank unveilings and startup showcases. The engagement opportunities between participants will be unrivalled, and will give you fresh perspectives on who to partner with, how-to best power your recovery efforts and future-proof your next wave of propositions and strategies.

Partner Voices

Future Travel Experience

October 13, 2017

For the 25 Million passengers who flew through Baltimore/Washington International Thurgood Marshall Airport in 2016, the Future Travel Experience plans a whole new passenger experience.

Future Travel Experience (FTE) is the leading meeting place where airlines, airports, vendors, government agencies, and various other travel industry stakeholders come together to reveal their latest visions.

On day one at the Mandalay Bay resort in Las Vegas, the Personalization Symposium featured artificial intelligence (AI), Machine Learning, chatbots, digital personal assistants, apps, big data, and privacy.

The 2017 FTE also had innovations such as “Leo”, a fully autonomous and self-propelling baggage robot; a new way to interact with an airport’s data using HoloLens; and next-generation passenger processing for any airline, at any airport, on any device.

According to SITA, the world's leading specialist in air transport communications and information technology, airlines and airports are embracing new technologies and turning to AI to support their customer service.

Over the next three years, 52% of airlines plan major AI programs or R&D and 45% of airports will invest in R&D in the next five years, says SITA's 2017 Air Transport IT Trends Insights.

Warning systems

Airlines are looking to invest in major programs or R&D into prediction and warning systems, which rely heavily on AI.

Another technology that is catching the attention of the industry is chatbots. Today, 14% of airlines and 9% of airports already use chatbots. The report shows, however, that there is a significant appetite among air transport CIOs to embrace this technology over the next three years. By 2020, 68% of airlines and 42% of airports plan to adopt AI-driven chatbot services. Airports plan to use chatbots for services such as notifications and airport guides.

Mobile app development

SITA’s report also shows that mobile app development is a top priority among airlines and airports. Over the next three years, 94% of airlines and 82% of airports plan major mobile programs or R&D. The main area of focus is in the commercialization of their mobile services with airlines looking to boost both direct and ancillary sales via their apps.

In fact, airlines expect sales via their mobile apps to double by 2020 and reach 17% of their total sales. Streamlining services into one single app to deliver a seamless experience is a priority for almost every airline (94%) and a high priority for more than half (58%).

Jim Peters, Chief Technology Officer, SITA, speaking at the Future Travel Experience conference in Las Vegas, said:

“We know that passengers prefer to use technology and when it is well designed it can really improve the passenger experience. Airlines and airports are investing in AI and mobile programs to make services even better for the passenger, supporting sales and providing customer support, particularly during times of disruption."

Nearly three-quarters of airlines use in-house developers for their passenger apps but 42% also use bespoke developers or large tech companies. In contrast, 46% of airports develop their passenger apps in-house and the same proportion uses external developers.

Beacons and sensors

They are also looking to beacons and sensors to help provide context and location-aware services. SITA’s research shows that 40% consider this area a ‘high priority’ for app development and a further 43% consider it a ‘priority’. Airports clearly recognize the opportunity to provide useful and relevant mobile services to passengers to optimize time spent at the airport.

SITA’s IT Trends are well established as the global benchmark research for the air transport industry. Senior IT executives at the top airlines and airports took part in the research earlier this year.

“New airlines and service to new domestic and international destinations have led to steady growth and new records,” said Ricky Smith, Chief Executive Officer for BWI Marshall Airport earlier this year. “We continue to emphasize customer service, affordable airline fares, and an efficient travel experience for our passengers.”

Smith is one of 12 black airport chief executives in the United States.

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