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How To Apply For A Travel Document In Canada

Published: November 1, 2023

Modified: January 3, 2024

by Annemarie Heyward

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Introduction

Welcome to the beautiful and diverse country of Canada! Whether you are a resident, a visitor, or a permanent resident in Canada, there may be instances when you need to travel outside the country. In such cases, it is essential to have a valid travel document that allows you to re-enter Canada. This article will guide you through the process of applying for a travel document in Canada.

Travel documents in Canada serve as proof of identity and citizenship for individuals who do not have a valid Canadian passport. These documents are issued by the Government of Canada and are necessary for those who are unable to obtain a passport from their home country.

The process of applying for a travel document in Canada is relatively straightforward but can vary depending on your specific circumstances. It’s important to familiarize yourself with the eligibility requirements, types of travel documents available, application process, required supporting documents, fees, processing times, and pick-up or delivery options before beginning your application.

Applying for a travel document may seem overwhelming, but rest assured, the Canadian government has streamlined the process to make it as efficient and user-friendly as possible. By following the instructions outlined in this article and providing all required documents, you can smoothly navigate through the application process and obtain your travel document without any hassle.

Now let’s delve into the details of the eligibility requirements and the types of travel documents available to determine which one is suitable for your situation.

Eligibility Requirements

Before you begin the application process for a travel document in Canada , it’s important to ensure that you meet the eligibility requirements set by the Government of Canada. The eligibility criteria may vary depending on the type of travel document you are applying for. Here are some general eligibility requirements:

• You must be in Canada at the time of application.
• You must be a Canadian citizen, a permanent resident, or have refugee status in Canada.
• You must not be eligible for a Canadian passport, either because you do not hold citizenship from another country or your home country does not have diplomatic relations with Canada.
• You must have a valid reason for travel, such as a medical emergency, essential business, or family obligations abroad.
• You must not be under a removal order, deportation order, or have any other legal barriers that prevent your return to Canada.

It is crucial to thoroughly review the eligibility requirements specific to the travel document you are applying for. Different travel documents have additional criteria that must be met, such as the Refugee Travel Document, which requires proof of refugee status in Canada.

It’s important to note that meeting the eligibility requirements does not guarantee the approval of your travel document application. The decision is ultimately made by Immigration, Refugees and Citizenship Canada (IRCC) based on the information and supporting documents you provide.

If you are unsure about your eligibility or have any questions regarding the requirements, it is recommended to consult with an immigration lawyer or seek guidance from the nearest IRCC office. They will be able to provide you with accurate and up-to-date information specific to your situation.

Now that you are aware of the eligibility requirements, let’s move on to exploring the different types of travel documents available in Canada.

Types of Travel Documents

Canada offers different types of travel documents to cater to various circumstances. The type of travel document you need will depend on your immigration status and the purpose of your travel. Here are the most commonly used travel documents:

• Permanent Resident Travel Document (PRTD): This document is for permanent residents of Canada who do not have a valid permanent resident card (PR card) and are traveling outside of the country. It allows them to return to Canada after their trip.
• Refugee Travel Document: This document is issued to individuals who have been granted refugee status in Canada and need to travel outside of the country. It enables them to return to Canada and serves as a proof of their protected status.
• Certificate of Identity: This document is for individuals who are in Canada and cannot obtain a national passport or travel document from their home country. It is issued to stateless individuals, individuals with unresolved identity issues, and others who meet the eligibility criteria.
• Convention Travel Document: This document is issued to individuals who hold refugee status in Canada and need to travel internationally. It enables them to travel to and from countries that have agreed to recognize the document as a valid form of travel identification.
• Single Journey Travel Document: This temporary travel document is issued to foreign nationals in Canada who are in urgent need to travel but do not have a valid passport or other travel document issued by their home country. It is valid for a specific journey and cannot be used for multiple trips.

It’s crucial to select the correct type of travel document based on your circumstances. Choosing the wrong document can lead to delays or complications when traveling, so ensure that you carefully review the requirements and purpose of each travel document.

Now that you know the types of travel documents available, let’s move on to the application process for obtaining these documents.

Application Process

Applying for a travel document in Canada involves a straightforward process that can be completed online or through mail. Here are the steps involved in the application process:

• Download or obtain the application forms: Visit the official website of Immigration, Refugees and Citizenship Canada (IRCC) to download the application forms for the specific travel document you are applying for. Alternatively, you can request the forms by mail or pick them up from the nearest IRCC office.
• Complete the application forms: Fill out the application forms accurately and honestly. Make sure to include all necessary information and double-check for any errors or missing details. Be sure to read the instructions carefully to avoid any mistakes.
• Gather the required supporting documents: Review the document checklist provided with the application forms. Collect all the necessary supporting documents, such as proof of your identity, proof of your immigration status in Canada, proof of your reason for travel, and any additional documents specific to the travel document you are applying for.
• Pay the application fees: Pay the applicable fees for the travel document application. The fees can vary depending on the type of travel document and processing time chosen. Accepted payment methods include online payment, credit card, or certified cheque or money order.
• Submit the application: Submit your completed application forms, supporting documents, and payment to the designated IRCC office. You can either submit your application online or mail it to the appropriate address indicated on the application forms.
• Wait for processing: After submitting your application, it will be reviewed by IRCC. The processing time can vary depending on the type of travel document and the volume of applications. You can check the current processing time on the IRCC website.
• Attend an interview (if required): In some cases, IRCC may request an interview to further assess your application. If an interview is required, you will be notified by IRCC, and you must attend the scheduled interview at the designated location.
• Receive your travel document: Once your application is approved and processed, you will receive your travel document either by mail or at the designated office. It is important to ensure that you provide an accurate and up-to-date mailing address or select the appropriate pick-up location during the application process.

It’s essential to note that each travel document has specific application procedures and requirements. It is crucial to review the instructions and guidelines provided with the application forms to ensure a smooth and successful application process.

Now that you are familiar with the application process, let’s move on to the supporting documents required for your travel document application.

Supporting Documents

When applying for a travel document in Canada, it is crucial to provide the necessary supporting documents to validate your eligibility and reason for travel. The specific documents required will depend on the type of travel document you are applying for. Here are some common supporting documents that may be necessary:

• Proof of identity: Provide a copy of your valid identification document, such as a driver’s license, health card, or birth certificate. Ensure that the document includes your full name, date of birth, and a clear photograph.
• Proof of immigration status: Depending on your immigration status, you will need to provide supporting documents to demonstrate your current status in Canada. This may include a copy of your permanent resident card, refugee approval letter, or any other documents showing your legal status in Canada.
• Proof of reason for travel: Depending on the purpose of your travel, you will need to provide supporting documents to validate your reason for travel. This may include a letter explaining the purpose of your trip, supporting documents from the medical facility if it is for medical treatment, or any other relevant documents that justify your need to travel.
• Proof of relationship (if applicable): If you are traveling with a dependent or family member, you may need to provide supporting documents to establish the relationship, such as birth certificates, marriage certificates, or adoption papers.
• Passport-sized photographs: Include recent passport-sized photographs as per the specifications mentioned in the application form. The number of photographs required may vary depending on the travel document.
• Other specific documents: Depending on the type of travel document, additional specific documents may be required. For example, for a Refugee Travel Document, proof of refugee status and supporting documents from the Canadian Immigration and Refugee Board may be necessary.

It is essential to carefully review the document checklist provided with the application forms to ensure that all required supporting documents are included. Providing accurate and complete supporting documents will help facilitate the processing of your travel document application.

Now that you understand the importance of supporting documents, let’s move on to discussing the payment and fees associated with travel document applications.

Payment and Fees

When applying for a travel document in Canada, there are certain fees that need to be paid. The fees vary depending on the type of travel document you are applying for and the processing time you choose. Here is an overview of the payment and fee process:

First, it is important to determine the applicable fees for your specific travel document. You can find the current fee information on the official website of Immigration, Refugees and Citizenship Canada (IRCC).

Accepted payment methods may include online payment, credit card payment, or certified cheque or money order. Make sure to follow the instructions provided on the application forms or on the IRCC website for the specific payment methods accepted for your application.

When submitting your application online, you will usually be prompted to make the payment during the application process. Ensure that you have a valid credit card or other accepted payment method available to complete the payment online.

If you are submitting a paper application by mail, you will need to include the applicable fee as a certified cheque or money order. Make sure to address the payment correctly and enclose it securely with your application and supporting documents.

It’s important to note that fees are subject to change, so it is essential to verify the current fees on the official IRCC website or by contacting the nearest IRCC office before submitting your application.

In some cases, the payment of fees may be waived, such as for individuals who are unable to pay due to financial constraints. If you believe you qualify for a fee waiver, ensure to review the eligibility criteria provided by IRCC and follow the instructions for requesting a fee waiver.

By submitting the appropriate payment and fees, you ensure that your application will be processed in a timely manner.

Now that you are familiar with the payment and fees associated with travel document applications, let’s discuss the processing time for your application.

Processing Time

The processing time for travel document applications in Canada can vary depending on several factors, including the type of travel document and the volume of applications received by Immigration, Refugees and Citizenship Canada (IRCC). It is important to be aware of the approximate processing times to anticipate how long it may take for your application to be processed.

The current processing times for travel documents can be found on the IRCC website. It is recommended to regularly check for updates as processing times can change due to various factors, including seasonal fluctuations and increased application volumes.

When submitting your application, it is important to ensure that all required documents and information are included and accurate. Incomplete or incorrect applications may lead to processing delays or even rejection. Therefore, it is crucial to carefully review and double-check your application before submission.

It’s important to note that processing times are merely estimates and are not guaranteed. Factors such as the complexity of your application, the need for additional information or documentation, and the workload of the IRCC office can all impact the processing time.

In some situations, you may be able to request urgent processing of your travel document application. This may be applicable for emergency situations or compelling reasons for travel. If you believe your case warrants urgent processing, it is advisable to consult with an immigration lawyer or contact the nearest IRCC office for guidance on the process and requirements for requesting expedited processing.

While waiting for your application to be processed, regularly check the status of your application using the IRCC online tracking system. This will allow you to stay informed about the progress of your application and any updates or requests for additional information.

Be patient during the processing period, as it may take several weeks or even months. If you have any concerns or questions about the status of your application, it is best to contact the IRCC through the designated channels provided on their website or consult with an immigration professional for guidance.

Once your application has been processed and approved, you will be notified, and you can proceed to collect your travel document either by mail or at the designated office depending on your preference and the options available for your specific travel document.

Now that we have discussed the processing time, let’s move on to exploring the pick-up or delivery options for your travel document.

Pick Up or Delivery Options

After your travel document application has been processed and approved by Immigration, Refugees and Citizenship Canada (IRCC), you will have the option to either pick up your document in person or have it delivered to your designated address. Let’s explore the available pick-up and delivery options:

Pick-up in person: If you choose to pick up your travel document in person, you will typically be required to visit the designated IRCC office or a Canada Post location. When your document is ready for collection, you will receive a notification instructing you where and when to pick it up. Make sure to bring a valid piece of identification with you to prove your identity when collecting the document.

Delivery by mail: If you prefer to have your travel document delivered to your address, you can provide your mailing address during the application process. The document will be sent to you using a registered or traceable mail service. It is essential to provide an accurate and up-to-date mailing address to ensure successful delivery. Once the document is dispatched, you will receive a tracking number to monitor the progress and estimated delivery date.

When selecting your preferred pick-up or delivery option, consider factors such as convenience, accessibility, and any potential travel or time constraints. If you choose to have your document delivered by mail, ensure that someone will be available to receive it at the specified address.

It’s important to note that the availability of pick-up and delivery options may vary depending on your location and the type of travel document you have applied for. The instructions for pick-up or delivery will be provided to you by IRCC once your application is approved.

If you have any concerns or issues regarding the pick-up or delivery of your travel document, it is recommended to contact the designated IRCC office or consult the IRCC website for further guidance.

Now that you have a clear understanding of the pick-up and delivery options, let’s discuss how you can stay updated on the progress of your application.

Updates and Tracking

When you apply for a travel document in Canada, it is important to stay informed about the progress of your application. Immigration, Refugees and Citizenship Canada (IRCC) provides various methods for you to receive updates and track your application. Here are the main ways to stay updated:

Online application status: You can check the status of your application online through the IRCC website. Once you have submitted your application, you will be given a unique application number. Using this number, you can log in to the IRCC website and track the progress of your application. The online system will provide updates as your application moves through the processing stages.

Email notifications: When you submit your application, you will receive an initial confirmation email from IRCC. Throughout the processing of your application, you may receive email notifications regarding any updates or additional information required. Make sure to provide a valid email address and check your inbox regularly to ensure you don’t miss any important communication from IRCC.

Mail correspondence: In certain cases, IRCC may communicate with you through traditional mail. This could include requests for additional documents or information, notification of an interview, or the final decision on your application. It is important to check your mailbox regularly and promptly respond to any requests to avoid delays or complications in the processing of your application.

IRCC client support: If you have any questions or concerns about the status of your application, you can contact the IRCC Client Support Centre. The contact information can be found on the IRCC website. Be prepared to provide your application number or other relevant information to facilitate a more efficient response to your inquiry.

It is crucial to stay proactive and regularly monitor the status of your application. This will allow you to promptly provide any requested information or documents and address any issues that may arise during the processing of your travel document application.

Remember to remain patient during the processing period, as it can vary depending on several factors. If you believe there has been an unreasonable delay or if you have not received any updates within a reasonable timeframe, you can contact the IRCC Client Support Centre for further assistance.

Now that you know how to stay updated on the progress of your application, let’s conclude our comprehensive guide on applying for a travel document in Canada.

Applying for a travel document in Canada is a necessary process for individuals who need to travel outside the country and ensure their safe return. By understanding the eligibility requirements, types of travel documents, application process, supporting documents, payment and fees, processing time, pick-up or delivery options, and updates and tracking, you can navigate through the application process with confidence.

Throughout this guide, we have covered the key aspects of applying for a travel document in Canada. It is important to carefully review and follow the instructions provided by Immigration, Refugees and Citizenship Canada (IRCC) to ensure a smooth and successful application.

Remember to ensure that you meet the eligibility requirements, choose the correct type of travel document for your situation, complete the necessary forms accurately, gather all required supporting documents, pay the applicable fees, and submit your application via the designated method. Stay patient and monitor the progress of your application through the available online tools or by staying in touch with IRCC.

Whether you are a permanent resident, refugee, or in a unique immigration situation, obtaining a travel document in Canada allows you to travel outside the country and return without any complications. It is crucial to plan ahead and apply for your travel document well in advance of your intended travel dates to ensure sufficient processing time.

If you have any specific questions or concerns about your travel document application, it is always recommended to seek guidance from an immigration professional or contact the IRCC Client Support Centre for accurate and up-to-date information.

We hope that this comprehensive guide has been informative and helpful in understanding the process of applying for a travel document in Canada. With the proper knowledge and preparation, you are now ready to embark on your travel adventure while ensuring a smooth return to the beautiful country of Canada.

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Vol. 146, No. 26 — December 19, 2012

Registration

SOR/2012-253 November 30, 2012

FINANCIAL ADMINISTRATION ACT

Passport and Other Travel Document Services Fees Regulations

P.C. 2012-1590 November 29, 2012

Whereas the User Fees Act (see footnote a) applies in respect of the fees fixed in the annexed Regulations;

And whereas the requirements of section 4 of that Act have been complied with;

Therefore, His Excellency the Governor General in Council, being of the opinion that it is in the public interest to do so, on the recommendation of the Minister of Foreign Affairs and the Treasury Board, pursuant to paragraph 19(1)( a ) (see footnote b) , section 19.2 (see footnote c) and subsection 23(2.1) (see footnote d) of the Financial Administration Act (see footnote e) , makes the annexed Passport and Other Travel Document Services Fees Regulations .

PASSPORT AND OTHER TRAVEL DOCUMENT SERVICES FEES REGULATIONS

Interpretation.

Definitions

1. The following definitions apply in these Regulations.

• “base year” «  exercice de base  »
• “base year” means either the reference year of the last fiscal year for which there was a fee adjustment under section 4 or 6, as the case may be, or the fiscal year beginning April 1, 2013, whichever is most recent.
• “Passport Canada” «  Passeport Canada  »
• “Passport Canada” has the same meaning as in section 2 of the Canadian Passport Order.
• “reference year” «   exercice de référence   »
• “reference year” means, with respect to a given fiscal year, the fiscal year preceding the fiscal year in which the adjustment calculation under section 4 or 6, as the case may be, is performed.

PAYMENT OF FEES

Amount of fees

2. (1) Subject to section 3, every person who requests that a service set out in column 1 of the schedule be performed must pay the fee set out in column 2.

Replacement of lost or stolen passport

(2) When a person requests that a service set out in any of items 1 to 6, 9 and 10 of the schedule be performed to replace a lost or stolen passport or other travel document,

• ( a ) the person is deemed to have made a request for the service set out in item 14 of the schedule; and
• ( b ) the fee set out in item 14 of the schedule applies in addition to whichever of the fees set out in items 1 to 6, 9 and 10 of the schedule is applicable.

Fee for accelerated service

(3) If Passport Canada is required to open one of its offices outside of that office’s normal business hours to perform one or more services set out in item 1 or 2 of the schedule within the time required by the person for whom the services are performed, the person must pay, in addition to any applicable fees, the fee set out in item 8 of the schedule.

Fee for retention of non-expired passport

(4) When a person requests that a service set out in item 1 or 2 of the schedule be performed and also requests to retain the valid passport that was previously issued to them during the processing of the request, the applicable fee is increased by $45.

General exceptions

3. (1) No fee is payable in respect of

• (i) a destitute person, or
• (ii) a child less than 16 years of age or mentally incompetent person living in an institution in another country; or
• ( b ) the issuance of an emergency travel document for the return of a Canadian citizen who is deported to Canada.

Humanitarian service

(2) The fees set out in paragraphs 7( a ) and ( b ) and item 8 of the schedule do not apply in respect of a person who requests any of the services referred to in those provisions in order to travel outside Canada in support of any humanitarian operation conducted in response to a natural disaster or human conflict, including rescue, relief and reconstruction operations, if the person provides an official document to Passport Canada from an appropriate authority attesting to the person’s participation in the humanitarian operation.

FEE ADJUSTMENTS

Adjustment factors — subparagraph 1( a )(i) of schedule

4. (1) Subject to subsection (4), the fee set out in subparagraph 1( a )(i) of the schedule is to be adjusted in accordance with this section in respect of each fiscal year to take into account

• ( a ) any variation in the external cost incurred by Passport Canada to send passports and other travel documents in Canada by mail or courier;
• ( b ) any variation in the amounts incurred by Passport Canada that are payable to a government body, including a Crown corporation, for exercising any of the administrative powers listed in subsection 12(1) of the Canadian Passport Order .

Adjustment calculation

(2) Subject to subsections (3) and (4), the amount of the adjustment in respect of a given fiscal year is calculated during the preceding fiscal year and is the positive or negative amount, as the case may be, determined by the formula

[(A⁄B − C⁄D) × B⁄E] + [(F⁄G − H⁄I) × G⁄E] + J

A is the total external cost incurred by Passport Canada to send passports and other travel documents in Canada by mail or courier in the reference year, in constant dollars;

B is the total number of passports and other travel documents sent by Passport Canada by mail or courier in Canada in the reference year;

C is the total external cost incurred by Passport Canada to send passports and other travel documents by mail or courier in Canada in the fiscal year preceding the reference year, in constant dollars;

D is the total number of passports and other travel documents sent by Passport Canada by mail or courier in Canada in the fiscal year preceding the reference year;

E is the total number of passports and other travel documents issued by Passport Canada in Canada in the reference year;

F is the total external cost incurred by Passport Canada for the exercise of its administrative powers by other government bodies in the reference year, in constant dollars;

G is the total number of passports issued by Passport Canada in Canada in the reference year as a result of passport applications received by other government bodies;

H is the total external cost incurred by Passport Canada for the exercise of its administrative powers by other government bodies in the fiscal year preceding the reference year, in constant dollars;

I is the total number of passports issued by Passport Canada in Canada in the fiscal year preceding the reference year as a result of passport applications received by other government bodies; and

J is the total amount of all adjustments that would have been made since the base year, but for the application of subsection (4).

Rounding up

(3) If the adjustment calculation results in a fraction of a dollar, the amount of the adjustment is to be rounded up to the nearest dollar.

(4) There is to be no fee adjustment in respect of a given fiscal year if the adjustment calculation for that year, prior to rounding up, results in an amount greater than -$1 but less than $1.

Adjustment calculations — subparagraph 1( a )(ii), paragraph 2( a ) and items 3 to 6 of schedule

5. (1) Subject to subsection (2), when the fee set out in subparagraph 1( a )(i) of the schedule is adjusted for a given fiscal year, the following adjustments are also made for that fiscal year:

• ( a ) the fees set out in subparagraph 1( a )(ii) and item 5 of the schedule are adjusted to an amount representing 70% of the fee set out in subparagraph 1( a )(i) of the schedule as adjusted in accordance with section 4;
• ( b ) the fees set out in paragraph 2( a ) and item 6 of the schedule are adjusted to an amount representing 60% of the fee set out in subparagraph 1( a )(ii) of the schedule as adjusted in accordance with paragraph ( a );
• ( c ) the fee set out in item 3 of the schedule is adjusted by the same amount as the fee set out in subparagraph 1( a )(i) of the schedule; and
• ( d ) the fee set out in item 4 of the schedule is adjusted to an amount representing 60% of the fee set out in item 3 of the schedule, as adjusted in accordance with paragraph ( c ).

(2) If an adjustment calculation results in a fee that includes a fraction of a dollar, the resulting fee is to be rounded up to the nearest dollar.

Adjustment factors — subparagraph 1( b )(i) of schedule

6. (1) Subject to subsection (4), the fee set out in subparagraph 1( b )(i) of the schedule is to be adjusted in accordance with this section in respect of each fiscal year to take into account

• ( a ) any variation in the external cost incurred by Passport Canada to send passports outside Canada by mail or courier; and
• ( b ) any variation in the amounts incurred by Passport Canada for the delivery of the passport program outside Canada.

A is the total external cost incurred by Passport Canada to send passports by mail or courier outside Canada in the reference year, in constant dollars;

B is the total number of passports sent by Passport Canada by mail or courier outside Canada in the reference year;

C is the total external cost incurred by Passport Canada to send passports by mail or courier outside Canada in the fiscal year preceding the reference year, in constant dollars;

D is the total number of passports sent by Passport Canada by mail or courier outside Canada in the fiscal year preceding the reference year;

E is the total number of passports issued or sent by Passport Canada outside Canada in the reference year;

F is the total external cost incurred by Passport Canada for the Department of Foreign Affairs and International Trade to deliver the passport program outside Canada in the reference year, in constant dollars;

G is the total number of passports issued by Passport Canada outside Canada in the reference year as a result of passport applications received by the Department of Foreign Affairs and International Trade;

H is the total external cost incurred by Passport Canada for the Department of Foreign Affairs and International Trade to deliver the passport program outside Canada in the fiscal year preceding the reference year, in constant dollars;

I is the total number of passports issued by Passport Canada outside Canada in the fiscal year preceding the reference year as a result of passport applications received by the Department of Foreign Affairs and International Trade; and

(3) If an adjustment calculation results in a fraction of a dollar, the adjustment is to be rounded up to the nearest dollar.

(4) There is to be no fee adjustment in respect of a given fiscal year if the adjustment calculation for that year, prior to rounding up, results in an amount greater than -$3 but less than $3.

Adjustment calculations — subparagraph 1( b )(ii) and paragraph 2( b ) of schedule

7. (1) Subject to subsection (2), when the fee set out in subparagraph 1( b )(i) of the schedule is adjusted for a given fiscal year, the following adjustments are also made for that fiscal year:

• ( a ) the fee set out in subparagraph 1( b )(ii) of the schedule is adjusted to an amount representing 70% of the fee set out in subparagraph 1( b )(i) of the schedule as adjusted in accordance with section 6; and
• ( b ) the fee set out in paragraph 2( b ) of the schedule is adjusted to an amount representing 60% of the fee set out in subparagraph 1( b )(ii) of the schedule as adjusted in accordance with paragraph ( a ).

Interpretation

8. For the purpose of sections 4 to 7, the fees set out in subparagraphs 1( a )(i) and ( b )(i) of the schedule are the fees set out in those provisions as previously adjusted, as applicable, in accordance with these Regulations.

Constant Dollars

9. For the purposes of subsections 4(2) and 6(2), the amount of the external cost, in constant dollars, for a given fiscal year, is determined by the following formula:

A × 1.02 −B

A is the amount of the external cost, in current dollars; and

B is the difference in the number of years between

• ( a ) the reference year and the base year, in the case of elements A and F of the formulas set out in subsections 4(2) and 6(2); or
• ( b ) the year preceding the reference year and the base year, in the case of elements C and H of the formulas set out in those subsections.

10. For greater certainty, if a fee adjustment is made in accordance with these Regulations, the fees for a subsequent fiscal year in respect of which no adjustment is made remain the fees resulting from the last adjustment.

11. (1) Subject to subsection (2), a fee paid by a person for a service set out in paragraph 7( a ) or ( b ) or item 8 of the schedule is to be remitted by Passport Canada to the person if the reason for travelling is the serious illness of the person or another individual, or the death of the other individual.

Other conditions

(2) The remission is to be given if the person

• ( a ) makes a written request to Passport Canada for the remission within 180 days after the service is performed;
• (i) the reason for the trip is their own serious illness or the serious illness or death of another individual, and
• (ii) if the reason for the trip is the serious illness or death of another individual, the person has or has had a relationship with that individual; and
• ( c ) provides an official document to Passport Canada from an appropriate authority attesting to the serious illness or death.

TRANSITIONAL PROVISIONS

Application of prior fees

12. The fee that applies on June 30, 2013 in respect of a passport service set out in the schedule to the Passport Services Fees Regulations continues to apply in respect of that service if a request for the service, accompanied by the fee,

• ( a ) is made in person on or before June 30, 2013 to Passport Canada, a mission outside Canada or a government body exercising any of the administrative powers set out in subsection 12(1) of the Canadian Passport Order ; or
• ( b ) is received by mail or courier within five working days after July 1, 2013 by Passport Canada or a mission outside Canada.

Passports containing more pages than requested

13. For greater certainty, Passport Canada may, without any additional fee being payable, issue a 36-page passport with a maximum validity period of five years to an applicant for a passport service set out in any of items 1 to 3 of the schedule to the Passport Services Fees Regulations if the request is accompanied by the applicable fee for that service and is

• ( a ) made in person on or before June 30, 2013; or
• ( b ) received by mail or courier within five working days after July 1, 2013 by Passport Canada or a mission outside Canada.

Replacement of travel document without fee

14. (1) Despite items 2 and 6 of the schedule, if a person under one year of age has been issued a passport or other travel document that is valid for a period of three years or less, that person may obtain, before the day on which the original document expires, another such document without paying a fee if the document to be replaced was issued on or before June 30, 2013 and is returned at the same time that the request for the new document is made.

Ceases to have effect

(2) Subsection (1) ceases to have effect on June 30, 2014.

No fee adjustment before April 1, 2016

15. There is to be no fee adjustment under sections 4 to 7 in respect of the fiscal years before April 1, 2016.

CONSEQUENTIAL AMENDMENT TO THE PASSPORT SERVICES FEES REGULATIONS

16. Items 4 to 6 of the schedule to the Passport Services Fees Regulations (see footnote 1) are repealed.

17. The Passport Services Fees Regulations (see footnote 2) are repealed.

COMING INTO FORCE

July 1, 2013

18. (1) Subject to subsections (2) to (4), these Regulations come into force on July 1, 2013.

March 31, 2014

(2) Subsections 2(2) and 2(4) and items 13 to 15 of the schedule come into force on March 31, 2014.

(3) Section 13 comes into force on the day on which these Regulations are registered.

May 27, 2013

(4) Section 16 comes into force on May 27, 2013.

(Section 2, paragraph 3(1)(a), subsections 3(2), 4(1), 5(1), 6(1) and 7(1), section 8 and subsection 11(1))

Regulatory impact analysis statement, ( this statement is not part of the regulations. ), 1. executive summary.

Issue: As a cost-recovery organization, Passport Canada finances its operations entirely from the fees charged for passports and other travel documents. The current fee structure hinders Passport Canada’s ability to cover costs and expenditures while maintaining existing security and service standards. It also makes implementing enhancements such as the electronic passport (ePassport), one of the Government of Canada’s commitments, financially impossible.

Description: The Passport and Other Travel Document Services Fees Regulations update Passport Canada’s fee structure and formalize the elements contained in Passport Canada’s fee-for-service proposal, approved by Parliament on May 17, 2012.

The Regulations establish new fees for all travel documents and passport services. As of July 1, 2013, adults will have the option of a 5- or 10-year ePassport, for $120 and $160 respectively for applicants in Canada (including consular fees). Children’s ePassports will be issued for 5 years at $57 for applicants in Canada.

Cost-benefit statement: The cost-benefit analysis demonstrates that the benefits of the fee increase significantly outweigh the costs of maintaining the status quo, which would result in Passport Canada being unable to proceed with new advancements, maintain current operations, or deliver its mandate.

Ten-year passport holders in Canada, who will make up the vast majority of passport holders, will receive a high-value, secure ePassport for a lower annual cost than the previous 5-year non-electronic passport. The heightened security and integrity of the passport will benefit all Canadians, as this will deter identity fraud, increase border security and help maintain Canadians’ freedom to travel with few visa restrictions.

2. Background

Passport Canada derives its mandate from the Canadian Passport Order and is responsible for the issuing, revoking, withholding, recovery and use of Canadian passports. In the federal budget of 2008, the Government of Canada announced that Canada would be adopting a higher-security electronic passport, or ePassport, with a 10-year validity period. This commitment was reiterated in the Speech from the Throne of March 3, 2010. The ePassport is a recommended practice of the International Civil Aviation Organization (ICAO), a special agency of the United Nations that is responsible for establishing standards and recommended practices for the issuance of travel documents. Today, approximately 95 countries issue ePassports, and an estimated 400 million such documents are in circulation worldwide.

Under the Passport and Other Travel Document Services Fees Regulations, made pursuant to the Financial Administration Act, the federal government prescribes fees for various passport services. Passport Canada finances its operations entirely from the fees charged for passports and other travel documents. As a full cost-recovery organization, Passport Canada must ensure that it generates sufficient revenues to meet its mandate, while ensuring that processes are as streamlined and efficient as possible.

Passport Canada must also establish its fees in accordance with the User Fees Act and must go through a process that involves public consultations, complaints resolution and parliamentary review before updating its fee structure.

Although Passport Canada has exercised prudent management of its costs, the organization has been in deficit since 2008–09, losing around $4.59 per passport (from 2008–09 to 2011–12). A fee structure that has not significantly changed since 2001 (the 2001 fee increase was established to sustain the organization for a five-year business cycle), the fixed organizational cost structure necessary for program delivery, the growing complexity of the business and the need to modernize infrastructure are all contributing to this situation.

Passport Canada has been able to fund these deficits from previously accumulated surpluses. However, in 2012–13, the organization will deplete its accumulated surpluses and begin accessing repayable funding from the Government of Canada. Passport Canada is quickly reaching a point where not only will new advancements such as the ePassport be impossible, but the organization’s ability to maintain current operations and deliver its mandate will be jeopardized.

The current fee structure hinders Passport Canada’s ability to cover costs and expenditures while maintaining existing security and service standards, and makes implementing the ePassport financially impossible. Passport Canada must secure a fee increase to introduce the 10-year ePassport, keep pace with technological advancements and maintain its current level of service for Canadians.

4. Objectives

The Regulations update Passport Canada’s fee structure. Passport Canada’s goal is to offer a 10-year ePassport for the lowest possible fee while ensuring it generates sufficient revenues to deliver its mandate regarding passport security and client service over a 10-year business cycle.

The fees set out in the Regulations are consistent with the Government’s cost-recovery objective of promoting fairness by shifting the costs of a particular program or activity from taxpayers to the users who benefit most directly from the services. In the case of passports, travellers pay the full cost of passport services, just as they pay for their airplane fare and travel insurance.

The fees are also established in accordance with the User Fees Act . The Regulations formalize the elements contained in Passport Canada’s fee-for-service proposal, endorsed by Parliament on May 17, 2012.

5. Description

Passport Canada will begin issuing electronic passports to all passport applicants in 2013. The ePassport looks like a regular passport book, but includes an extra security feature: an electronic chip containing the same personal information that already appears on the bio-data page of the passport (page 2). This feature makes the passport more resistant to tampering, it allows border authorities to confirm that the passport was issued by Canada and it allows Canada to keep pace with international practices.

With the Regulations, the 10-year ePassport becomes Passport Canada’s keystone product, generating the majority of revenue to support the general cost of delivering the passport program. The organization will also issue 5-year ePassports at a lower fee, to provide Canadians with a lower upfront cost option.

The new fees reflect the general costs of the passport program and have been determined using activity-based management methodology, which is recognized by industry and government alike for providing the necessary information to facilitate strategic and management decisions that improve efficiency and ensure value for Canadians.

By introducing a 10-year ePassport, the organization is making the transition from a 5-year business cycle to a 10-year business cycle. As a cost-recovery organization, Passport Canada’s costs and revenues must balance out over its 10-year business cycle, neither creating a substantial deficit nor surplus at the end of the cycle. For additional information on how the fees were established, please consult Passport Canada’s fee-for-service proposal at www.pptc.gc.ca/publications/consultations.

People affected

The Regulations affect the following people who apply for travel documents or services offered by Passport Canada:

• All Canadians;
• People whom Citizenship and Immigration Canada considers refugees under the United Nations Convention Relating to the Status of Refugees (1951) or those who fall under the terms of the Immigration and Refugee Protection Act ; and
• Permanent residents of Canada who are without nationality or who are unable to obtain travel documentation from their country of origin for a valid reason.

Travel documents

As outlined in the table below, the Regulations establish new fees for ePassports with a validity of 5 and 10 years, certificates of identity and refugee travel documents. Children’s passports continue to be priced at 60% of the adult equivalent and the 5-year ePassport is priced at 70% of the 10-year fee.

Passport Canada collects a $25 consular fee per travel document on behalf of the Department of Foreign Affairs and International Trade to support the consular program at Canadian government offices abroad. The funds collected do not go to Passport Canada and the organization has no authority over the amount or use of this fee. For example, of the $160 charged for a 10-year ePassport, only $135 is used to cover Passport Canada’s operating expenses. The consular fee is not levied on children’s travel documents.

The current and revised fees (effective July 1, 2013) for travel documents are as follows:

Administrative services

The Regulations establish new fees for three administrative services that are currently offered for free. These services are as follows:

• Replacement of lost and stolen passport or other travel document (in addition to passport fee).
• A file transfer at the client’s request. A file transfer fee applies when a client who has submitted a passport application then decides, after the fact, that he/she would like his/her passport to be delivered through a different service channel (by mail or through a regional office) or to a different location.
• Certified true copies. This refers to official certification, dated and sealed, by Passport Canada that the copy is true and authentic.

In addition, when a client with a valid passport requests to retain his/her current passport during the processing of his/her application for a replacement passport, the Regulations establish that the applicable fee is increased by $45.

The current and revised fees for administrative services are as follows:

As described in the table below, the Regulations also increase the fees for the addition of a special stamp or observation in the travel document (effective July 1, 2013).

Expedited services

As indicated in the table below, revised fees are also established for expedited services (effective July 1, 2013) as follows:

Fee adjustment formulas

In addition, Passport Canada has modified its regulations to include adjustment formulas that reflect fluctuations in the following:

External costs in Canada

• The cost of sending travel documents by mail or courier in Canada; and
• The cost of service delivery partnerships (the amount paid by Passport Canada to government bodies such as Service Canada).

External costs outside Canada

• The cost of sending travel documents by mail or courier outside Canada; and
• The cost of the delivery of the passport program outside Canada (the amount paid by Passport Canada to the Department of Foreign Affairs and International Trade).

Passport fees will be adjusted if the average unit cost fluctuates, in constant dollars, by over $1 for external costs incurred in Canada and $3 for external costs incurred outside of Canada over time. To reduce the frequency of fee changes, the threshold is higher for costs incurred outside Canada, as these costs, particularly shipping costs, are more volatile. There will be no fee adjustment based on adjustment formulas before April 1, 2016.

The objective of the fee adjustment formulas is to limit significant financial losses to Passport Canada while keeping fees as low as possible for Canadians. If external costs were to increase by $1 per passport delivered in Canada, this would mean an annual loss of over $4 million for the organization. However, these adjustment formulas will be used to not only increase fees, but also to reduce fees if circumstances lead to lower operating costs. Once the formulas are triggered, Passport Canada will adjust passport fees to either recoup its accumulated losses or pass along savings to Canadians.

If the fee adjustment formulas are applied, fees will be adjusted with the objective of maintaining the established pricing ratios as much as possible. For instance, children’s fees will remain at 60% of equivalent adult fees, while the 5-year adult passport will remain at 70% of the 10-year passport. If the 10-year passport fee for applicants in Canada is adjusted, the fees for certificates of identify will automatically be adjusted by the same amount. The same way, the fees for refugee travel documents will automatically be adjusted by the same amount the 5-year passport fee for applicants in Canada is adjusted.

Discontinued products or services

Infant passports for children under three years of age will be discontinued, along with the gratis replacement of infant passports. Children under three years of age are now eligible for regular five-year children’s passports, which are available for all children under the age of 16. These changes are consistent with international practices and help keep adult passport fees and fees for other services as low as possible.

The 48-page passport option will also be discontinued. While the previous 5-year non-electronic passport had 24 pages, the new 5- and 10-year ePassport books both have 36 pages. This higher number of pages accommodates the longer validity period of the 10-year ePassport. Keeping passport books one size helps streamline Passport Canada’s processes and provide cost savings that benefit all passport applicants.

The Regulations will also eliminate the possibility of extending the validity period of a passport issued with a limited validity period, the option of adding a married name to an existing passport, and the option of removing a geographical limitation label from an existing passport. These changes have been introduced for security reasons and are consistent with international practices.

6. Regulatory and non-regulatory options considered

No non-regulatory options were considered, as a fee increase is necessary to sustain Passport Canada’s operations and any changes to fees must be done through regulations made pursuant to the Financial Administration Act.

7. Benefits and costs

The following section describes the potential benefits and costs of the Regulations. Financial estimates are expressed in constant 2012 dollars, using the gross domestic product deflator, and provided over Passport Canada’s 10-year business cycle (from the last three quarters of 2013–2014 to the last three quarters of 2023–2024). To derive costs and benefits in present value terms, amounts were discounted by 8%, as recommended by the Treasury Board Secretariat. A more detailed impact analysis is available at www.pptc.gc.ca/publications/consultations.

Benefit: Sustaining Passport Canada

The fee increase allows Passport Canada to offer Canadians a 10-year validity ePassport with improved security features, to fully recover the costs of providing passport services, and to generate sufficient revenues to deliver its mandate concerning passport security and client service while meeting international passport standards. The Regulations result in present value benefits of approximately $1.3 billion for Passport Canada over a 10-year period.

Benefit: Increasing Canadians’ security and fighting identity fraud

About 67% of Canadians hold a passport and more than 22 million valid Canadian passports were in circulation in 2012. Passport Canada’s consultations and market research reveal that, when acquiring a passport, Canadians see strong security features as one of the most important selling points.

All Canadians benefit from Passport Canada having sufficient resources to keep pace with advances in technology, international standards and recommended practices in the field of travel document security, and to continue protecting the integrity of the passport. For example, the adoption of the ePassport is expected to have a positive impact on travel safety, as well as national safety and security. This new passport book is more resistant to tampering and makes illicit travel, such as travelling under a false identity, more difficult.

Today, approximately 95 countries issue ePassports, including key allies and all other G8 countries. Not deploying the ePassport would mean that the Canadian passport would be more vulnerable to fraud in comparison to the passports of other countries, thereby increasing its appeal to organized crime groups or terrorist operatives to help them cross borders under false identities.

Since passports are increasingly used as identity documents to access public services and benefits, a more secure passport also helps prevent identity fraud or theft, which carries significant economic costs to taxpayers and federal and provincial governments.

Benefit: Facilitating travel for Canadians

Canadians currently have a very high level of travel freedom. According to the 2010 Henley Visa Restrictions Index, Canada is among the top countries in the world in terms of visa-free access to other countries. Canada is currently in a privileged position, particularly as some countries require that foreign nationals carry ePassports to waive their visa requirements. Obtaining a visa can add up to $150 per trip, depending on the country. In some countries, such as the United States, the process also involves fingerprinting. This high level of visa-free access around the world is a reflection of Canada’s relationships within the international community, as well as the high regard in which the Canadian passport is held. To maintain this credibility, Passport Canada must have the means to stay abreast of technological advances such as the ePassport.

Canada’s trade with the world is equivalent to approximately two-thirds of the gross domestic product, and one out of five jobs is directly linked to international trade. These numbers reflect the increased mobility of people and goods in today’s world. Without the ePassport, Canadian travellers could potentially be subject to the imposition of visa requirements, face closer scrutiny at borders and longer delays at points of entry. Any additional entry requirements could disrupt international trade and have a significant impact on just-in-time and cross-border production, resulting in an impact on Canada’s economic prosperity.

Benefit: Reducing the administrative burden on passport holders

The Regulations permit adult passport applicants to have a choice between a 5- or 10-year ePassport. The new 10-year ePassport offers greater convenience and savings to passport holders, since it is only necessary to pay for photos and submit an application once every 10 years, thus reducing the administrative burden they need to deal with. Results from Passport Canada’s consultations reveal a strong preference for a 10-year ePassport, with about 80% of Canadians preferring a 10-year ePassport at $160 to a 5-year ePassport at $120 (prices for applicants in Canada, including the consular fee) for the reasons stated above.

Benefit: Providing excellent client service

Finally, the fee increase ensures that Passport Canada has sufficient revenues to continue to deliver excellent client service and meet evolving needs. Over half of Canadians surveyed by Passport Canada assign strong importance to client service when acquiring a passport, considering the ease of the passport application process and the time it takes to obtain a passport. Passport Canada’s 2008 client satisfaction survey showed that over 90% of clients are satisfied with the services they received overall.

Cost: Increasing fees for obtaining travel documents

The former adult fee for a 5-year non-electronic passport, Passport Canada’s keystone product in the past, was $87 in Canada (including consular fee). Passport Canada’s new keystone product is the 10-year ePassport, which, at $160 in Canada, costs less per year of validity. Furthermore, Canadians benefit from a book with more pages and the most up-to-date security features.

Passport Canada’s clientele is the “travelling public” and the passport remains a minor portion of overall travel costs. Market research reveals that for two-thirds of Canadians, price ranks last in terms of perceived importance when thinking of acquiring a passport. Similarly, over 60% of non-passport holders assign very little impact to price as a factor explaining why they do not currently have a valid passport.

However, consultations have demonstrated that some segments of the Canadian population may be more sensitive to an increase in passport fees. Canadians less likely to express interest in the 10-year passport are older Canadians, who may not need a passport that is valid for 10 years, and lower-income Canadians. The amended Regulations offer a 5-year validity ePassport at $120 (for applicants in Canada, including the consular fee), which provides a lower upfront cost option. Passport Canada’s research indicated that about 10% of Canadians would prefer the 5-year ePassport at this price. Families may raise concerns about the increased cost, although the amendments maintain all fees for children’s travel documents at 60% of the adult equivalent to limit the negative impacts on families. Canadians unsatisfied with the passport fee increase may also choose an alternative travel document, such as a NEXUS card, an Enhanced Driver’s License (if available in their province of residence), or decide not to travel.

The Regulations establish higher fees for Canadians who apply for a passport outside of Canada compared to Canadians who apply in Canada. The fee differences reflect the fact that it is more expensive to offer passport services outside of Canada. This is due to a number of factors, including higher demand for children’s passports, which are offered at a reduced fee, higher international shipping fees, and the amount paid by Passport Canada to the Department of Foreign Affairs and International Trade for the delivery of the passport program outside Canada. The increased fees will allow Passport Canada to maximize the efficiency of its service offerings around the world. About 5% of Canadian passports are issued outside of Canada. Therefore, although the fees to obtain a passport abroad are higher and could have an impact on Canadians outside of Canada, the fact that applicants in Canada are not subsidizing the small percentage of Canadians applying from outside the country means that the overall impact on all Canadians is positive.

Through Passport Canada’s 2010 public consultations, representatives from the tour operators sector indicated that a fee increase may influence decisions on travel and thus impact their business. However, less international travel would likely mean an increase in domestic tourism. They added that the convenience of a 10-year validity passport, and any measure that may facilitate travel for Canadians, was seen as positive for the tourism industry.

The Regulations represent a total incremental present value cost of around $1.3 billion for passport holders over a 10-year period.

Cost-benefit summary statement

The cost-benefit analysis demonstrates that the benefits of the fee increase significantly outweigh the costs of maintaining the status quo, which would result in Passport Canada being unable to proceed with new advancements, maintain current operations, or deliver its mandate. The table below provides a summary of the estimated benefits and costs of the Regulations. Due to the uncertainty in quantifying the potential benefits of the Regulations in terms of border security, reduced identity fraud, and facilitated travel and trade, these benefits are presented in qualitative terms only.

Cost-Benefit Summary Table

8. Rationale

Overall, the Regulations ensure Passport Canada has the means to issue secure travel documents to Canadians, including a 10-year ePassport, while maintaining a high level of client service. Ten-year passport holders, who will make up the vast majority of passport holders, will receive a high-value, secure ePassport for a lower annual cost than the previous 5-year non-electronic passport in Canada. The heightened security and integrity of the passport will benefit all Canadians, as this will deter identity fraud, increase border security and help maintain Canadians’ freedom to travel with few visa restrictions.

It should also be noted that Passport Canada’s revised fee structure is in line with fees and service levels in comparable countries. A more detailed international comparison of passport programs is available at www.pptc.gc.ca.

9. Consultation

Passport Canada undertook extensive consultations with Canadians and parliamentarians on its proposed fees and services.

In the spring of 2010, Passport Canada held in-depth public consultations on the services for which it charges fees, and reported the results in a Public Consultations Findings Report , published in the fall of 2010 (available at www.pptc.gc.ca). Over 7 200 responses were received through an online open-ended questionnaire on current and future services. Comments were also collected through three round tables with key Passport Canada stakeholders (i.e. consumer groups, business and trade groups, travel and tourism groups) and a letter campaign to 75 other Passport Canada stakeholders. Overall, these consultations revealed strong support for the introduction of the ePassport with a 10-year validity option and general satisfaction with Passport Canada’s service offering.

Passport Canada also conducted public opinion research and primary market research, including through its monthly Passport Demand Survey, to support the consultation process. The organization used the input from the research and consultative efforts to help design the updated service offering and fee structure.

As part of the User Fees Act process, Passport Canada unveiled its fee-for-service proposal public on November 10, 2011, including the proposed new fee structure. This sparked the beginning of an input process, which provided Canadians with another opportunity to have their voices heard. While there were a relatively high number of visits to Passport Canada’s consultations Web page during the input process period, with over 7 400 visitors, the organization only received input from 56 Canadians. Some of this input was positive; the majority of complaints received focused on the fees. A summary of input received is available at www.pptc.gc.ca.

Following that phase, Passport Canada’s fee-for-service proposal was tabled by the Minister of Foreign Affairs in both Houses of Parliament, allowing parliamentarians an opportunity to provide input on the proposal. Passport Canada’s proposal was reviewed by the House of Commons Standing Committee on Foreign Affairs and International Development and the Senate Standing Committee on Foreign Affairs and International Trade. The House of Commons Committee did not submit a report and is therefore deemed to have approved the proposal. The Senate Committee voted to recommend approval of the fee-for-service proposal to the Senate. The recommendation was approved by the Senate on May 17, 2012.

10. Implementation and enforcement

Transition to the epassport.

Passport Canada intends to make the transition from the current passport to the ePassport as seamless as possible for Canadians. The 36-page ePassport will therefore be introduced gradually in passport offices across Canada, starting in early 2013. The progressive implementation strategy has been applied and proven successful in many other countries and is now a recognized best practice when introducing new technology. This tried and proven incremental approach will ensure Passport Canada keeps its commitment to providing high-quality service to Canadians, while maintaining the integrity and international reputation of the Canadian passport. During the transition phase, passports (electronic or not) will be issued for a maximum validity period of five years at the existing price of $87 (including the $25 consular fee).

The new fee structure and the 10-year validity period option will take effect on July 1, 2013, when the transition to the ePassport is complete. However, as indicated in the “Description” section, some of the new fees will take effect on March 31, 2014, for obtaining certified true copies, replacing a lost or stolen passport, requesting a transfer of an application file between passport offices, and for retaining a passport pending an application to obtain a new one.

Communications and engagement strategy

The new fees will be published on Passport Canada’s Web site. A news release providing details on the new fee structure and the advantages of the 10-year ePassport will be issued. Counter staff and call centre agents at Passport Canada, staff at Canadian missions abroad and receiving agents at Service Canada and Canada Post will receive information to share with clients. A marketing campaign on the benefits of the 10-year ePassport is in place, including at least one educational video published on YouTube and a second to be released in the fall outlining what the ePassport concretely means for Canadians crossing the border.

Enforcement

The fees are payable upon application for a travel document or other service and will be self-enforcing in that the applicant will be required to pay the fees prior to obtaining the service.

Service standards

Passport Canada has established service standards regarding its service offering. For Passport Canada, the service standards deemed most relevant under the User Fees Act are processing times. This requirement gives assurance to Canadians that when they pay passport fees, they can expect Passport Canada to make every effort to meet its stated processing times.

With the implementation of the Regulations, Passport Canada is committed to keeping the same high level of client service currently offered. There will, however, be one change to processing times for applications made outside Canada, as indicated during Passport Canada’s User Fees Act consultative process. The current turnaround time is 15 business days, which is less than the 20-day turnaround time for applications that are mailed to Passport Canada or received by Service Canada and Canada Post. To provide fair and consistent service delivery, Passport Canada will be aligning the processing times for applications outside Canada with these similar service channels in Canada. Passport Canada’s service standards are available at www.pptc.gc.ca.

Passport Canada will be held accountable for meeting these processing times and will be required to report on them annually in the Department of Foreign Affairs and International Trade’s Departmental Performance Report. Service standards are also published on Passport Canada’s Web site.

11. Contact

Lisa Pezzack Director General Policy, Research and Communications Bureau Passport Canada 70 Crémazie Street, Ground Floor Gatineau, Quebec K1A 0G3

• Footnote a S.C. 2004, c. 6
• Footnote b S.C. 1991, c. 24, s. 6
• Footnote c S.C. 1991, c. 24, s. 6
• Footnote d S.C. 1991, c. 24, s. 7(2)
• Footnote e R.S., c. F-11
• Footnote 1 C.R.C., c. 719
• Footnote 2 C.R.C., c. 719
• Footnote 3 Last three quarters.
• Footnote 4 Last three quarters.

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Entering Canada

On this page, by private boat, required identification, permanent residents, travelling with children, you and the border services officer.

Whether you’re returning home or visiting, you’ll follow the same 3 steps to enter Canada:

Step 1. Pre-arrival: Use Advance Declaration or complete a Declaration Card

If you’re arriving by air at one of Canada’s participating international airports, you can save time at the border. Submit your customs and immigration declaration online using Advance Declaration up to 72 hours before you arrive in Canada.

If you choose not to submit your declaration in advance, you can complete it at an airport kiosk or eGate. If you’re landing at an airport without kiosks or eGates, you’ll receive a Declaration Card on board the aircraft or other conveyance. Read the instructions and complete the card before you arrive. Have it ready to present to Canadian officials at the airport, along with your identification and other travel documents. If you're travelling with children, please have their documentation ready as well.

If using a Declaration Card, detach and discard the instructions. To help us serve you faster, do not fold the card.

Everyone arriving in Canada must complete a declaration. You can list up to 4 people living at the same residence on one card, or 8 people per Advance Declaration submission.

The Declaration Card or Advance Declaration submission tells us what we need to know about you, your travels and what you’re bringing into the country.

Connecting to another flight

If you’re connecting to another flight or travelling on to another destination and re-boarding the same plane, follow the signs. At some airports, you may have to check your baggage and have it screened again.

If you travel frequently our trusted traveller programs can help

If you're a member of a trusted traveller program, you can skip Step 2 and go directly to the automated kiosks or eGates for faster processing.

Step 2. Arrival: First CBSA checkpoint

When you arrive at the terminal, follow the signs to the first Canada Border Services Agency (CBSA) checkpoint, also called “primary inspection.”

If you used Advance Declaration, go to a kiosk or eGate to retrieve your confirmed declaration receipt. Up to 5 people may use a kiosk as a group upon arrival.

Next, a border services officer will examine your:

• Declaration Card or Advance Declaration kiosk receipt
• your identification
• other travel documents

The officer may ask you a series of questions to determine:

• your immigration status
• the type of any goods you're bringing with you
• your duty-free allowance
• your personal exemption entitlements

Goods not properly declared that are restricted or prohibited in Canada can, under the law, be seized.

Newcomer or coming to Canada to study or work

If you’re a newcomer to Canada, coming to study or work in Canada, you may need to present further documentation. The officer will help guide you through this process. You may ask the officer for help if you don’t speak English or French well.

Step 3. Baggage and second CBSA checkpoint

Go to the baggage claim area. If you must pay duty and taxes, you can pay at most major airports while waiting for your luggage.

Once you’ve picked up your luggage:

• go to the next CBSA checkpoint
• Declaration Card, Advance Declaration kiosk or eGate receipt
• receipt, if you paid duty and taxes for your goods

The officer may direct you to a secondary inspection area.

Here, officers may ask you:

• for detailed information about your travels
• to present your luggage and goods for examination

This is a normal part of the travelling process. Your cooperation is appreciated and helps us ensure the safety of Canada, its economy and its residents.

If you’re arriving by land, follow the signs to the first checkpoint, also called “primary inspection.” Here, a border services officer will examine your identification and other travel documents and take your verbal declaration.

Visit U.S. to Canada border wait times for estimated wait times at certain locations.

If you’re arriving by private boat, go directly to a designated marine telephone reporting site and call the CBSA Telephone Reporting Centre (TRC) at 1-888-226-7277 to obtain clearance.

Private boaters that meet certain conditions may report to the CBSA by calling the TRC using cell phone from their location in Canadian waters.

Learn more about reporting requirements for private boaters.

Make sure you carry proper identification for yourself and any children travelling with you to help confirm your legal right to enter Canada. Canada has introduced a new entry requirement, known as an Electronic Travel Authorization (eTA), for certain international travellers who fly to Canada.

Read about the changes and how they may affect you.

The Government of Canada recommends that Canadian citizens travel with a valid Canadian passport because it’s the only reliable and universally accepted travel and identification document available to Canadians for the purpose of international travel.

International transportation companies such as airlines may require travellers to present a passport before boarding. Canadian citizens may face delays or may not be allowed to board the plane or other conveyance if they present other documents such as a:

• Enhanced Driver's License (EDL)/Enhanced Identification Card (EIC)
• NEXUS card (used where the program is available)
• Free and Secure Trade (FAST) card used in FAST lanes
• Canadian citizenship card
• Certificate of Indian Status
• Birth certificate in combination with either a driver's licence or a government-issued photo identification

Permanent residents (immigrants living in Canada who are not yet Canadian citizens) need a valid permanent resident card to return to Canada. Check the expiry date on your card.

Note that a Certificate of Canadian Citizenship is not a travel document.

See Canadian Citizenship for further details.

Parents who share custody of their children should bring copies of the legal custody documents to the border when travelling with their children.

A consent letter should be used for all cross-border travel when a child is travelling:

• with only 1 parent or guardian
• in the care of friends or relatives
• with a group, such as a sports, school, musical or religious group

Example of a consent letter to permit travel by a child with a single custodian or parent.

When travelling with a group of vehicles, parents or guardians should arrive at the border in the same vehicle as the children.

Adults who aren’t parents or guardians should have written permission from the parents or guardians to supervise the children. The consent letter should include addresses and telephone numbers where the parents or guardian can be reached.

Border officers watch for missing children, and may ask detailed questions about the children who are travelling with you.

You may occasionally find yourself going through a more detailed inspection. In some cases, this simply means that you may have to complete a form. In other cases, the border services officer will need to identify the goods you’re bringing into the country or examine your luggage.

Border services officers are legally entitled to examine your luggage as part of their responsibility to protect Canada's safety, economy and environment. You are responsible for opening, unpacking and repacking your luggage.

By making your goods easily accessible for inspection and having your receipts handy, you will be helping the CBSA to help you. It’s a good idea to keep all your receipts for accommodation and purchases, and for any repairs done to, or parts bought for, your vehicle. The border services officer may ask to see them as evidence of the length of your stay and of the value of the goods or repairs.

If you disagree with the amount of duty and taxes that you have to pay, please ask to speak with the CBSA superintendent on duty. A consultation can often resolve the issue quickly and without cost. If you’re still not satisfied, our officers can tell you how to make a formal appeal.

Border services officers may arrest an individual for an offence under the Criminal Code (for example, impaired driving, outstanding arrest warrants, stolen property, abductions/kidnappings) and for infractions under other acts of Parliament (for example, the Customs Act , the Immigration and Refugee Protection Act ).

If you’re arrested, you may be compelled to attend court in Canada. You should note that anyone arrested in Canada is protected by and will be treated in accordance with the Canadian Charter of Rights and Freedoms .

Related links

• Bringing goods to Canada
• Traveller entry requirements
• Travel documents
• Programs for trusted travellers
• Travelling as a dual citizen

Immigration Consultant Fees Canada

• Federal & Provincial Immigration Programs
• Programs for Spouse/Partner/Fiancé(e)
• Temporary Resident Visa Applications
• Other Services Offered By RightWay Canada
• Government Application Fees
• Frequently Asked Questions
• About RightWay Canada

Professional Fees - Travel Document (PRTD)

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Application for a Visitor Visa (Temporary Resident Visa - TRV)

You need to give your biometrics.

In most cases, you now need to give your fingerprints and photo (biometrics) after you apply.

Find out who needs to give biometrics and how the new application process works.

Biometrics and the application process

We refer to your fingerprints and photo as biometrics. We collect biometrics for most applications. Find out what happens from when you submit your application to when you get to Canada and where biometrics fits in the process.

1. Apply for your visitor visa, study permit or work permit

If you want to visit, study or work in Canada, make sure you’re eligible to apply. Use our application guides to help fill out your application properly, then submit your application.

Avoid processing delays by sending us a complete application .

2. Get your fingerprints and photo taken

If you’re between 14 and 79 years old, you probably need to give your fingerprints and photo (biometrics).You only need to give your biometrics once every 10 years to make repeat trips to Canada easier.

• You must pay the  biometrics fee   when you submit your application.  Otherwise you may experience delays.
• Get this done  as soon as you get the letter  from us that tells you to give biometrics.
• You have  30 days  to do this from the date on the letter.

Find out who needs to give , how to give , and  where to give your biometrics .

COVID-19: Biometrics deadline

Some biometrics collection sites are closed. If the site closest to you is closed, we’ll extend your deadline to give your biometrics. Find out how COVID-19 is affecting biometrics .

3. We process your application

After we get your biometrics, we start processing your application. See how long it takes to process your application.

If we need more information from you, we’ll contact you.

4. We make a decision on your application

When we finish reviewing your application, we let you know if you’re approved to come to Canada. If you are, we issue your documents.

If your application is refused, we send you a letter that tells you why.

5. You travel to Canada (if you’re approved)

Make sure you travel with the documents we gave you. This includes travel documents like a visitor visa, study or work permits or an eTA (electronically linked to your passport).

Airline staff and border service officers at ports of entry will ask to see your travel documents. If you don’t have them, you may not be able to board your flight to Canada.

Make sure children under 18 travel with the right documents .

6. We check your identity when you arrive in Canada

When you arrive, we check your identity to make sure that you are the same person who was approved to travel to Canada. We may use your biometrics to do this.

If we can’t verify your identity, you may be detained by a border services officer. These officers help protect the health and safety of Canadians.

If the officer determines that you’re not admissible to Canada, you won’t be allowed to enter Canada. If you came by air, you’ll have to take a return flight to where you came from.

7. You’re allowed to enter Canada

If you pass the identity check and meet the entry requirements , the border services officer stamps your passport and lets you know how long you can stay in Canada. You’re normally allowed to stay in Canada for up to six months.

Children under 18 must meet the same entry requirements as adults. The border services officer may ask minor children to show other documents depending on whether the child is travelling alone or with someone.

Basic entry requirements

You must meet some basic requirements to enter Canada. You must:

• have a valid travel document, like a passport
• be in good health
• have no criminal or immigration-related convictions
• convince an immigration officer that you have ties—such as a job, home, financial assets or family—that will take you back to your home country
• convince an immigration officer that you will leave Canada at the end of your visit
• The amount of money you will need depends on how long you will stay and if you will stay in a hotel, or with friends or relatives.

Some people are not admissible to Canada, which means they are not allowed to enter the country. You can be inadmissible for several reasons, including being involved in:

• criminal activity
• human rights violations
• organized crime

You can also be inadmissible for security, health or financial reasons.

Find out more about inadmissibility .

Biometrics fee

• Individual  applicant: CAD $85
• Families applying at the same time : maximum total fee of CAD $170
• Groups of 3 or more performing artists and their staff  who apply for work permits at the same time: maximum total fee of $CAD 255

You can apply online or on paper (in specific situations) for:

• visitor visas (also known as temporary resident visas)
• super visas (for parents and grandparents)
• transit visas

Apply online

Before you apply, make sure you need a visa to enter Canada. Find out what document you need to enter Canada .

You must have both of these to apply online:

• access to a scanner or camera to create electronic copies of your documents to upload
• a valid credit card to pay with

How you apply depends on what you apply for. Select the document you want to apply for to get instructions:

Visitor visa : Option 1 of 3

Apply for a visitor visa

Super visa (for parents and grandparents) : Option 2 of 3

Apply for a super visa

Transit visa : Option 3 of 3

Apply for a transit visa

Apply on paper (in specific situations)

Before you apply , make sure you need a visa to enter Canada. Find out what document you need to enter Canada .

Read the instruction guide to get all the details to apply on paper.

• Instruction Guide 5256

Once you have read the guide, you can prepare your application package. You must select the country or territory from which you will apply to get your local visa office instructions.

Permanent residents of Canada

We do not issue temporary resident visas (TRV) to permanent residents (PR). If you are outside Canada without a valid PR card, you must apply for a permanent resident travel document (PRTD) instead. If you meet the requirements for a PRTD, you can return to Canada as a PR.

If you no longer want to be a PR, or if you know you do not meet the requirements to keep your PR status, you can voluntarily give up (renounce) your PR status to apply for a TRV.

Application for Temporary Resident Visa

You can’t fill out and save the application form using your Internet browser. To use the form, you need to:

• Use your computer (Mac or PC). The form won’t open on mobile devices (iPads, tablets, mobile phones, etc.)
• Install Adobe Reader 10 (or higher)
• Download the PDF file to your computer . Save the file in a place you can remember.
• Make sure you use Adobe Reader to open the form. Sometimes if you try to open the form directly, it will use your Internet browser to try to open it.

Note: If you are applying online , you don’t need to print and sign the form. Leave the signature section empty.

Get the form

• Application for Temporary Resident Visa [IMM 5257] (PDF, 556.66 KB) June 2019

Having issues with the form?

• I can’t open my visa application form in PDF format. What can I do?
• After clicking the “validate” button on my visa application form, nothing happens and I don’t see the barcodes. Why is this happening?

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Canadianvisa.org

We Make Immigration Simple

2021-12-05T08:08:45

2023-06-19T09:13:00

Here is a breakdown of all Canadian immigration processing fees regarding permanent residency.

Canada Immigration

Express Entry

Comprehensive Ranking System

Express Entry Draw

Invitation to Apply

Express Entry Profile

Immigrate From Your Country

Immigrate from India

Immigrate from the UK

Immigrate from Australia

Immigrate from the Philippines

Immigrate from Mexico

Immigrate from Kenya

Immigrate from Ghana

Immigrate from Nigeria

Immigrate from the UAE

Immigrate from Saudi Arabia

Immigrate from Jamaica

Immigrate from Pakistan

CRS Calculator

Professional and Skilled Worker

Quebec Skilled Worker Program

Federal Skilled Worker Program

Federal Skilled Trades Program

Canadian Experience Class

Work in Canada

Temporary Foreign Work Permit Program

International Mobility Program

Global Talent Stream

Labour Market Impact Assessment

What is an NOC Code?

How to Apply For Jobs in Canada

How to Apply for a Canada Work Visa

Work Visa Types

Nafta Work Permits

Ceta Work Permit

Bridging Open Work Permit

Canada UK Trade Agreement

Comprehensive and Progressive Agreement for Trans-Pacific Partnership

Canada United States Mexico Agreement

In-demand Occupations

Manitoba In-Demand Jobs in 2023

New Brunswick in-Demand Jobs in Canada in 2023

Newfoundland & Labrador In-Demand Occupations in 2023

Northwest Territories In-Demand Jobs in 2023

Nova Scotia In-demand Jobs in Canada 2023

Prince Edward Island In-Demand Occupations 2023

Quebec In-demand Jobs in 2023

Saskatchewan In-demand Jobs in Canada 2023

Yukon In-Demand Jobs in 2023

Alberta In-Demand Occupations for 2023

Ontario In-Demand Occupations in 2023

British Columbia In-Demand Occupations for 2023

Provincial Nominee Program

Alberta Accelerated Tech Pathway

British Columbia

British Columbia Tech Pilot

Manitoba International Education Stream

New Brunswick

Nova Scotia

Northwest Territories

Newfoundland and Labrador

Ontario Tech Pilot

Ontario International Education Stream

Prince Edward Island

Saskatchewan

Family Sponsorship

Spousal and Common-Law Partner Sponsorship

Spousal and Family Sponsorship

Parents and Grandparents Sponsorship

Business Immigration

Self-Employed Program

Investor Visa

Entrepreneur Visa

Business Visitor Visa

Study in Canada

University List

University of British Columbia

British Columbia Institute of Technology

McGill University

Simon Fraser University

Vancouver Film School

Fairleigh Dickinson University

York University

University of Toronto

University of Waterloo

University of Alberta

Queen’s University

University of Calgary

University of Victoria

How to Get a Canada Study Permit

How to Extend your Canada Study Permit

Student Life in Canada

Student Direct Stream

Work in Canada as a Student

Post-Graduate Work Permit

Study Permit for Visa Partners

Designated Learning Institutions (DLI)

How to Prepare for an IELTS Exam

Canada Education System

Levels of Education in Canada

Pilot Programs

The Atlantic Immigration Pilot

The Rural and Northern Immigration Pilot

The Agri-food Pilot

The Home Care Provider Pilots

Accreditations and Assessments

Education Credential Assessment

Work Accreditation

Red Seal Certification

Visitor's Visa

Electronic Travel Authorization (eTA)

Temporary Visa

Caregiver Visa

Working Holiday Visa

• Permanent Residency
• Canadian Immigration Processing Fees

Canadian PR Card

Canadian Citizenship

How to Apply for Canadian Citizenship

Requirements for Becoming a Canadian Citizen

Denied Entry to Canada

Temporary Resident Permit

• Canada Immigration Programs

Updated: June 19th, 2023

Every Canadian immigration pathway has processing fees set by Immigration, Refugees, and Citizenship Canada (IRCC) . Canadian immigration fees are a crucial part of the process if you’re considering moving to Canada. This is regardless of your nationality, country of origin, or the type of visa you’re applying for. Each visa or permanent residence program has different fees and costs depending on your situation, the number of people moving to Canada, and your chosen visa program.  Use our CRS calculator to find out if you can move to Canada. 

Understanding the Canada immigration fees and how they work is important for successfully planning your move to Canada. It helps you budget correctly and avoid any unexpected costs. Always remember that these fees are non-refundable regardless of whether your application is approved. Therefore, it is crucial to ensure that you meet all eligibility requirements before submitting your application. 

How Canadian Immigration Fees Work

Canadian immigration fees vary depending on the type of visa you are applying for, the number of people included in the application, and whether or not you use an immigration lawyer or consultant. These fees are required to cover the administrative costs of processing applications, conducting background checks, and carrying out other necessary procedures involved in the immigration process.

The Canada visa fees can be paid online using a credit card when submitting your application. The IRCC website provides a detailed guide on how to pay fees online. It's advisable to keep a copy of your payment receipt as proof of payment.

Different visas have different fees due to the varying levels of complexity and resources required for processing. For instance, a temporary resident visa may cost less than a permanent resident visa because the latter involves a more rigorous process, including medical exams, police checks, and language testing. Fees for business immigration programs may be higher due to the additional assessments required for business viability and economic contribution.

Additional costs may be incurred depending on personal circumstances. For example, you may need to pay for medical examinations, language testing, or obtaining certain documents. Family sponsorship applications also involve additional fees for each family member included in the application.

To help you learn more, here are the different fees for each Canadian immigration pathway.

Permanent Residence Fees

What is the Right of Permanent Residence Fee?

The Right of Permanent Residence Fee (RPRF) is paid by permanent resident applicants when their applications are approved. Permanent residence status is not granted until the RPRF is paid. RPRF applies to all permanent residence applicants except:

• Dependent children of a principal applicant or sponsor,
• a child to be adopted, or
• grandchild;
• including Convention refugees.

The RPRF can be paid simultaneously with your application fees to help reduce delays during processing. If you don’t pay the RPRF upfront, we will contact you with instructions on how to pay. If you paid the RPRF upfront and your application is not approved, it will be refunded. The right of permanent residence fee is as follows: 

Business Immigration Processing Fees

These fees apply to:

• Quebec business immigration ;
• Self-employed people;
• Start-up Visa .
• Live-in Caregiver Program ;
• Home Child Care Provider Pilot (without the work permit fee);
• Home Support Worker Pilot (without the work permit fee).

Economic Immigration

This includes Express Entry . These fees apply to the following programs:

• Agri-food Pilot ;
• Atlantic Immigration Program;
• Canadian Experience Class ;
• Federal Skilled Workers ;
• Federal Skilled Trades ;
• Provincial Nominee Program ;
• Rural and Northern Immigration Pilot ; and
• Quebec-selected Skilled Workers .

Canadian economic immigration fees are as follows:

Humanitarian and Compassionate

The fees below apply to the following:

• Healthcare worker permanent residence pathway;
• Pathway to permanent residence – In-Canada families of Canadian victims of recent air disasters;
• Temporary public policy for Hong Kong residents;
• Temporary public policy for out-of-status construction workers in the Greater Toronto Area (GTA); and
• Temporary resident to permanent resident pathway ( TR to PR pathway ).

The fees for Humanitarian and Compassionate pathways are as follows:

Permanent Residence Cards

Your permanent resident (PR) card may only be delivered to an address in Canada. Should you be outside Canada without a valid PR card, or if your card is lost or stolen, you must apply for a permanent resident travel document to return to the country. The fees for permanent residence cards are as follows:

Canada Visa Fees

If you're unsure if you want to move to Canada permanently or don't yet qualify for permanent residence, there are many ways you can get your start in Canada through one of Canada's many visa programs. However, much like permanent residence, each visa comes with Canada visa fees. Each visa has different fees, so here is how each one works. 

Even if you have a visa, like a work, study, or working holiday permit, you will still need a temporary resident permit to enter and stay in Canada. The fees for this permit are as follows.

Work Permit

Applicants must pay the following fees for both open and closed work permits. Learn more about your work permit  and how it affects your fees.

Please Note:

When restoring your permit status, you must pay the restoration fee (200 CAD) and the cost of a new work permit (155 CAD).

Study Permit

To study at one of Canada's world-class universities , you must pay the following fees to get a Canadian study permit .

International Experience Canada

Suppose you're from an eligible country and plan to explore Canada and perhaps enter Canada's job market. In that case, you'll likely want to get your start through International Experience Canada (IEC). IEC allows young, eligible internationals to travel and work in Canada via either:

• A Working Holiday Visa
• The Young Professionals Class
• An International Co-op Internship

To travel to Canada via IEC, you must pay the following fee:

Additional Fees You Can Expect

Several other fees come with your application process. These include:

• Educational Credential Assessment (ECA)
• International English Language Testing System (IELTS) fees
• TEF (Test d'évaluation de français) exam fees
• Medical Examinations
• Electronic Travel Authorization  (eTA)
• Translations of your applications into either French or English

If you're unsure which of these visa programs is right for you, you could hugely benefit from a consultation with a certified immigration professional like a Regulated Canadian Immigration Consultant (RCIC). An RCIC can help you determine your eligibility and help you prepare for your application effectively.

How Much Money Do I Need to Move to Canada?

Processing fees aren't the only costs you must consider for moving to Canada. Here's a full breakdown of the costs you must prepare for:

Will I Get a Refund if My Application Gets Returned?

Yes, you can get a refund if your application is returned. Your application will be returned if:

• It was incomplete;
• It was received before the program re-opened;
• The program was full; and
• Refunds can take up to eight weeks to complete. If you’ve been waiting longer, submit a refund request.

It’s good to note that your biometrics fee is not refundable.

How Long is the Immigration Process?

Once all the required documents, forms, and applications have been submitted, it usually takes up to 18 months to complete the process and, in some cases, more. Please note that the processing time is estimated and can change without notice, under the discretion of the Canadian government.

Some programs are exempt from the above such as Express Entry, which has a much faster processing time of 6 months. Learn more about Canadian Immigration processing times .

What Can Permanent Residents Do?

If you are a permanent resident, you may have access to the following:

• Social benefits, for example, healthcare;
• Work, live, or study anywhere in Canada;
• The protection offered by Canadian law;
• The protection of the Canadian Charter of Rights and Freedoms; and
• Canadian citizenship applications.

Which Canada Immigration Fees Must I Pay?

With the knowledge of Canadian immigration processing fees, the next thing to do is find out if you’re eligible to move to Canada! To ensure you know which fees you need to pay so you can start your journey the right way, we recommend talking to a certified immigration professional like an RCIC.

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Document Checklist: Work Permit (Applied outside Canada) [IMM 5488]

Download the checklist.

Document Checklist: Work Permit (Applied outside Canada) [IMM 5488] (PDF, 1.0 MB)

Help to download and save this checklist

• Use your computer. The checklist may not open on tablets or mobile phones .
• You  must save the checklist on your computer in a place you can remember.
• If you try to open the checklist in your Internet browser’s PDF viewer , viewing or saving the checklist will not work.
• You must open the checklist using Acrobat Reader.

How to open this checklist in Acrobat Reader

• You need  Acrobat Reader version 10 or higher  to open our checklists.
• Get the  latest version of Acrobat Reader .
• Select “ File ” from the top menu
• Click " Open ”
• Find the location where you saved the checklist, click on the file and click “ Open ”

Complete the checklist

How to use and submit this checklist.

• As you gather documents and complete forms, check the boxes beside each item.
• When you put together your application package, place your documents and forms in the order shown on the checklist.
• Place the completed checklist on top of your application package before mailing it.
• When you start applying, a personalized document checklist will be created.
• You do not need to submit this PDF checklist. It is only used to help you complete your application.

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