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• Kanoo Travel

Kanoo Travel is the first International Air Transport Association (IATA) member agency in the GCC. It has since become the largest travel company in the Middle East, offering the industry's most comprehensive and sophisticated solutions.

Today, this division of The Kanoo Group boasts a team of over 1,445 travel specialists across the region, operating a network of 146 IATA locations. It has established world-class partnerships in Saudi Arabia, Bahrain, the UAE, Qatar, Oman, Egypt, Lebanon, the United Kingdom, and France.

In 1997, it became the first travel company to receive an International Standards Organization (ISO) certification in the Middle East region.

Kanoo Travel specializes in corporate travel, Meetings, Incentives, Conferences, and Events (MICE); leisure and holiday travel; airline representation; and marine travel. It has been consistently recognized for its premium solutions and service excellence, winning many regional industry awards.

Awards & recognition

Our highly skilled employees' unwavering commitment to service excellence is reflected by the numerous prestigious awards we have proudly received. These awards are a testament to what can be accomplished through teamwork, dedication, and a strong customer satisfaction philosophy.

The first travel management company to achieve:

1947 – 2000

• 1947: IATA accreditation
• 1997: ISO 9002 certification (first travel company in the Middle East)
• 2000: ISO 9001: 2000 certification

The first travel management company to win:

2000 – 2006

• 2000: Dubai Quality Appreciation Award
• 2001: Dubai Quality Award
• 2004: Sheikh Khalifa Excellence Award (Appreciation Certificate)
• 2006: Sheikh Khalifa Excellence Award

Other awards: - 2007 – 2018

• 2007: Middle East’s Leading Business Travel 2007: Agency: World Travel Awards
• 2008: ‘Best Tour Operator’ for Middle East and Southeast Asia region: India Tourism Board
• 2008: ‘Best Tour Operator’ for Middle East region: Sri Lanka Tourism Board
• 2009: Sheikh Khalifa Excellence Award (Silver – Travel & Tourism Sector)
• 2012: Mohammed Bin Rashid Al Maktoum Business Award (Gold – Service Category)
• 2015: The Travel Agent and Tour Operator of the Year: The Aviation Business Awards
• 2018: Best Travel Management Company – The Arabian Travel Awards 2018
• 2018: Best MICE Company – The Arabian Travel Awards 2018
• 2018: Best Travel Management Company – The Travel Tech Middle East

Leisure travel

Kanoo Travel also offers a comprehensive range of holiday products and services spanning all types of holidays, from family fun and relaxation to honeymoon and adventure packages. Our customers are guaranteed to get an access to an exciting choice of holiday packages and destinations with the best value travel, accommodation, and other related services.

Corporate travel

Kanoo Travel manages and develops innovative solutions to deliver superior corporate travel management services, ensuring that companies get maximum value for their corporate travel budgets. We support multinational corporations wishing to optimise their corporate travel needs on a regional/global scale. Working with global partners American Express Travel Services, we help clients reduce travel costs by implementing customised programmes catering to the unique requirements of each client.

Marine travel services

Kanoo Marine Travel, a specialized business division of Kanoo Travel, offers a first-hand understanding of the requirements of travel in today’s busy and demanding marine industry. With associate global partners and superior technology tools, this division can meet the global needs of shipping clients—providing one-way refundable and changeable airfares to move ship crews, marine contractors, and offshore oil rig workers to and from their homes and to their vessels, anywhere across the globe.

Meetings, Incentives, Conferences and Events (mice)

• Facilitates smooth, safe, and efficient transfers of on-and-off signing crew and their baggage between international airports and vessels;
• Has dedicated facilities and teams to cater to visiting crews;
• Provides 24-hour airport meet assists, including immigration and customs support;
• Offers assistance in negotiating competitive hotel rates (through Kanoo Travel).

THE FIRST TRAVEL MANAGEMENT COMPANY TO ACHIEVE:

THE FIRST TRAVEL MANAGEMENT COMPANY TO WIN:

• 2009: Sheikh Khalifa Excellence Award (Silver – Travel & Tourism Sector)

Comprehensive services

Client Relationship Management: Building the best-in-class travel programmes tailored to achieve the clients’ business goals.

Service level agreements: To meet common goals, we measure and manage service delivery across key performance areas to provide visibility and consistency.

End-to-end travel and expense management: Our range of services and solutions provide significant savings and greater control over travel programme spend.

Kanoo travel offices

In 2003, Kanoo Travel became the first travel company to launch a 24 hours call center that provides emergency travel services, flight information, hotel bookings and event management services to the gulf’s travel market. The call center since has grown from strength to strength and now offers customized service modules to large corporate institutions that require regional travel management solutions. Staffed with experienced multi-lingual associates and equipped with ‘state of the art’ telecommunication systems, the call center is certainly an integral part of Kanoo Travel’s unique service offering to its clients.

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P O Box 290, Office 202 2nd Floor Kanoo Building Sheikh Khalifa Bin Zayed Street, Dubai

• 971 4 408 2584

P O Box 245, Office 205 2nd Floor, Al Reem Plaza Electra Street, Abu Dhabi

• +971 2 496 9999

P O Box 153 Al Arouba street ,Rolla, Sharjah Electra Street, Abu Dhabi

• +971 6 561 6058

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Welcome to Kanoo Travel, providers of bespoke and luxury holidays for discerning travellers and business professionals.

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Having worked in travel for 13 years I have spent the last 5 years working as a cruise specialist. I have helped to create many unforgettable experiences for first time cruisers and seasoned sailors. From two night breaks to round the World Voyages there are many cruises available to suit all needs, whether you are a single passenger, a couple, a family or a group. I also have exper. Read More

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Russia Travel Advisory

Travel advisory june 27, 2024, russia - level 4: do not travel.

Reissued after periodic review with minor edits.

Do not travel to Russia due to the consequences of the full-scale invasion of Ukraine by Russian military forces. U.S. citizens may face harassment or detention by Russian security officials, arbitrary enforcement of local laws, limited flights into and out of Russia, and the possibility of terrorism. The U.S. Embassy has limited ability to assist U.S. citizens in Russia. The Department has determined that there is a continued risk of wrongful detention of U.S. nationals by Russian authorities. U.S. citizens residing or traveling in Russia should leave immediately.

The U.S. government has limited ability to help U.S. citizens in Russia, especially outside of Moscow. The U.S. Embassy is operating with reduced staffing, and the Russian government has restricted travel for embassy personnel. Furthermore, all U.S. consulates in Russia have suspended operations, including consular services.

There have been reports of drone attacks and explosions near the border with Ukraine as well as in Moscow, Kazan, and St. Petersburg. In an emergency, you should follow instructions from local authorities and seek shelter.

Russia may refuse to recognize your U.S. citizenship if you are a dual U.S.-Russian citizen or have a claim to Russian citizenship. Russia has denied consular officers visits to detained dual U.S.-Russian citizens. The Russian government has forced citizens with dual nationality to join the Russian military and prevented them from leaving the country. In 2022, the Russian government mobilized citizens for its invasion of Ukraine. Military conscription continues.

In Russia, the rights to peaceful assembly and free speech are not always protected. U.S. citizens should avoid protests and taking photos of security staff at these events. Russian authorities have arrested U.S. citizens who joined protests. Moreover, there are many reports of Russians being detained for social media posts.

U.S. citizens should know that U.S. credit and debit cards no longer work in Russia. Due to sanctions, sending electronic money transfers from the U.S. to Russia is nearly impossible.

Commercial flight options are minimal and are often unavailable on short notice. If you wish to depart Russia, you should make independent arrangements. The U.S. Embassy has limited ability to assist U.S. citizens in leaving the country, and transportation options may suddenly become even more restricted.

Click  here  for Information for U.S. Citizens Seeking to Depart Russia.

U.S. Embassy staff generally are not allowed to fly on Russian airlines due to safety concerns. Recently, the FAA downgraded Russia's air safety rating from Category 1 to Category 2. Additionally, the FAA banned U.S. flights in some Russian areas, including the Moscow Flight Information Region (FIR), the Samara FIR (UWWW), and the Rostov-na-Donu (URRV) FIR within 160NM of the boundaries of the Dnipro (UKDV) Flight Information Regions. Check the FAA's Prohibitions, Restrictions, and Notices for more information.

Country Summary: 

Russian officials have interrogated and threatened U.S. citizens without cause. This includes former and current U.S. government and military personnel and private U.S. citizens engaged in business. U.S. citizens may become victims of harassment, mistreatment, and extortion.

Russian authorities may not notify the U.S. Embassy about the detention of a U.S. citizen and may delay U.S. consular assistance. Russian security services also target foreign and international organizations they consider “undesirable.”

Russian security services have arrested U.S. citizens on false charges, denied them fair treatment, and convicted them without credible evidence. Furthermore, Russian authorities have opened questionable investigations against U.S. citizens engaged in religious activity. U.S. citizens should avoid travel to Russia.

Russia's invasion of Ukraine has destabilized security in southwestern Russia. In October 2022, the Russian government declared martial law in the following border areas with Ukraine: Bryansk, Kursk, Belgorod, Voronezh, Rostov, and Krasnodar. Under martial law, authorities can set curfews, seize property, and restrict movement. The Russian government may detain foreigners, forcibly relocate residents, and limit public gatherings. U.S. citizens should avoid all travel to these areas.

Russian authorities have questioned, detained, and arrested people for “acting against Russia's interests.” Local authorities have targeted people for posting on social media or supporting "anti-Russian" groups and punished individuals for criticizing the government or military. The Russian government's current "LGBT propaganda" law bans discussion of LGBTQI+ related topics. In November 2023, the Supreme Court labeled the so-called "international LGBT movement" as extremist. This decision effectively made it a crime to support the human rights of LGBTQI+ persons in Russia.

Terrorists continue to plan attacks in Russia. The March 2024 Crocus City Hall incident proved they can strike suddenly. Terrorists may target tourist areas, transport hubs, and markets. They may also target government buildings, hotels, clubs, restaurants, and places of worship. Parks, events, schools, and airports are also potential targets.  U.S. government employees under Embassy (Chief of Mission) security responsibility are not permitted to travel to the North Caucasus, including Chechnya and Mt. Elbrus. U.S. citizens should avoid travel to those areas.

The international community does not recognize Russia’s annexation of Crimea and does not acknowledge Russia’s purported annexation of Donetsk, Luhansk, Kherson, and Zaporizhzhya. Russia staged its full-scale invasion of Ukraine, in part, from occupied Crimea and there is a heavy Russian military presence in these areas. There is intense fighting across these regions and Russian authorities there have abused both foreigners and locals. Authorities have specifically targeted individuals who are seen as challenging Russia’s authority.

The U.S. Embassy in Kyiv administers consular services to U.S. citizens in Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhya. However, the conflict limits the Embassy's ability to help U.S. citizens in these areas.

Read the  country information page  for additional information on travel to Russia.

If you decide to travel to Russia:

• Read the information on what the U.S. government can and cannot do to assist you in an emergency overseas .
• Consider the risks involved in having dual U.S.- Russian nationality.
• Have a contingency plan in place that does not rely on U.S. government help. Review the Traveler’s Checklist .
• Follow news for any important events and update your plans based on the new information.
• Ensure travel documents are valid and easily accessible.
• Visit our website for Travel to High-Risk Areas .
• Enroll in the Smart Traveler Enrollment Program (STEP). This will allow you to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on Facebook and Twitter .
• Review the Country Security Report for Russia.
• Visit the CDC page for the latest Travel Health Information related to your travel.

Travel Advisory Levels

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Warnings and insurance

The Foreign, Commonwealth & Development Office ( FCDO ) provides advice about risks of travel to help British nationals make informed decisions. Find out more about FCDO travel advice .

FCDO advises against all travel to Russia

Your travel insurance could be invalidated if you travel against FCDO advice. Consular support is also severely limited where FCDO advises against travel.

FCDO advises British nationals against all travel to Russia due to the risks and threats from its continuing invasion of Ukraine. The situation in Russia is unpredictable. This includes:

• security incidents, such as drone attacks, happening in some parts of the country
• lack of available flights to return to the UK
• limited ability for the UK government to provide consular assistance

There is also a high likelihood that terrorists will try to carry out attacks, including in major cities. See ‘Safety and Security’ section .

Security situation in Russia

The Russian invasion of Ukraine continues. There are reports of drone attacks and explosions in areas in western and southern Russia, particularly near the Russian border with Ukraine, Moscow and St Petersburg.

Political rallies and demonstrations can take place in Moscow, St Petersburg and across Russia. Check the local media for the latest information. Be vigilant and avoid any political demonstrations or gatherings.

The situation remains unpredictable and could escalate without warning.

Leaving Russia

FCDO advises British nationals to consider leaving Russia.

If you do not need to be in Russia, we strongly advise you to consider leaving.

You cannot fly directly from Russia to the UK or through EU countries. Commercial flight options are limited and can sell out quickly. Check with your airline or travel provider.

British nationals should exercise extreme caution at all times. Travel within or out of Russia is at your own risk.

You cannot fly direct from Russia to the UK or through EU countries. There are limited commercial airlines with indirect flights via the Middle East, Serbia and Turkey. Check the latest information with your airline or travel provider.

Land borders may be busy. Be prepared for a long wait to exit Russia. You may also be questioned at the border. During periods of unrest, check the local media for updates on the situation before travelling.

Road border crossings between Finland and Russia will be closed until at least 11 February 2024. Consult the  Finnish border guard website  for up-to-date information. Further changes may be announced at short notice.

Some European countries have restricted or banned the entry of vehicles registered in Russia, this includes:

If you plan to drive a vehicle registered in Russia into Europe check that you are eligible to do so.

Some bus companies have international routes. The situation may change quickly. From 18 November 2023, Finland will restrict entry at some road border crossings (See ‘Travelling from Russia to Finland’). Check these companies for availability of buses, timetables and tickets:

• Ecolines – buses to Riga (Latvia), Tallinn (Estonia), Vilnius (Lithuania) and other destinations in Europe
• Baltic Shuttle – buses from St Petersburg to Tallinn (Estonia)
• Lux Express – buses from St Petersburg to Riga (Latvia), Tallinn (Estonia)

Travelling from Russia to Latvia

Check the travel advice for Latvia .

See the Latvian government website for information on crossing the border.

Travelling from Russia to Finland

Check the travel advice for Finland .

Road border crossings between Finland and Russia will remain closed until further notice. Consult the  Finnish border guard website  for up-to-date information. Further changes may be announced at short notice.

The border crossing points for maritime traffic at Haapasaari, the port of Nuijamaa and Santio will be closed to leisure boating from 15 April until further notice.

The train service from Russia to Finland is no longer available.

Travelling from Russia to Estonia

Check the travel advice for Estonia .

See the Estonian police and border guard website for information on crossing the border.

From 1 February 2024, it is not possible to cross the border by vehicle via the Narva-Ivangorod crossing point, whilst construction works take place on the Russian side. The crossing is open to pedestrians.

Travelling from Russia to Lithuania

Check the travel advice for Lithuania .

If you’re planning to cross into Lithuania by road from Kaliningrad oblast at the Kybartai border crossing point, see the Lithuanian state border crossing website .

Travelling from Russia to Norway

Check the travel advice for Norway .

Staying in Russia

If you decide to stay in Russia, you should:

• keep your departure plans under constant review
• ensure your travel documents are up to date
• follow local media
• stay alert to security warnings and follow the advice of local authorities
• take cover in buildings or underground and avoid windows in the event of drone attack
• sign up to email alerts for Russia travel advice

Read FCDO advice on what to do if you’re affected by a crisis abroad and how to prepare.

Support for British nationals in Russia

The British Embassy in Moscow and British Consulate Ekaterinburg are open, but the situation could change at short notice.

In person consular support in Russia is limited. It is very limited in parts of Russia because of the security situation and the size of the country, particularly in the North Caucasus.

If you need consular assistance, call our 24-hour helpline +7 495 956 7200 and select the option for consular services for British nationals.

Contact the Russian emergency services on 112.

Dual nationals

Dual British-Russian nationals are treated as Russian nationals by local authorities. The consular support FCDO can provide is severely limited. If you are arrested or detained, Russian authorities are unlikely to allow us consular access.

In 2022, Russia declared a partial mobilisation of Russian citizens to join the military forces. Military recruitment continues. Anyone with a Russian passport could be conscripted.

In August, Russian law was amended to stop Russian nationals eligible for military conscription from leaving Russia from the day their draft notice appears on the federal electronic conscription register.

Before you travel

No travel can be guaranteed safe. Read all the advice in this guide as well as support for British nationals abroad which includes:

• advice on preparing for travel abroad and reducing risks
• information for women, LGBT+ and disabled travellers

Follow and contact FCDO travel on Twitter , Facebook and Instagram . You can also sign up to get email notifications when this advice is updated.

Travel insurance

If you choose to travel, research your destinations and get appropriate travel insurance . Insurance should cover your itinerary, planned activities and expenses in an emergency.

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Kanoo Travel Named Best Corporate Travel Company In The Middle East

• December 2, 2019

December 22, 2019 Kanoo Travel, a fully owned business division of Yusuf bin Ahmed Kanoo Group (YBA Kanoo), has been named the best Corporate Travel Company and the best Corporate Incentives Tour Operator in the Middle East at the Arabian Travel Awards 2019. The management of Kanoo Travel received the two awards during a special ceremony held in the Westin Dubai Mina Seyahi Beach Resort & Marina.

“We are so proud of this spectacular achievement that came while we are also busy exploring more advanced technologies and designing better services to make the travel journey of our clients more enjoyable and more comfortable.” Zaeem Gama CEO of Kanoo Travel said. “Hats off to the hardworking teams of Kanoo Travel who showed the highest level of dedication towards serving our corporate clients.”

The Arabian Travel Awards is a platform that evaluates the performance of the Travel and Hospitality companies in the Middle East through an advanced voting system and then releases its verdict in an extravagant annual ceremony held in Dubai. It runs and governs a comprehensive programme across a range of awards developed to recognise the industry’s most vital sectors and product offerings.

“Winning the best Corporate Travel Company and the best Corporate Incentives Tour Operator in the Middle East is a success that was achieved by careful planning and flawless execution,” Zaeem Gama, added. “The two awards are a testament to the consistency in Kanoo Travel’s performance and hard work”.

Kanoo Travel is the largest family run travel management company in the MENA region. Specializing in corporate, marine, leisure travel, airline representation and Meetings Incentives Conferences and Events (MICE). It offers a wide range of compliance-driven, cost-effective travel management services and solutions. Kanoo Travel operates a network of more than 70 IATA locations and has offices in the Arabian Gulf Region, Egypt, and London.

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